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LAVOIE AUDIO-VIDEO INSTALLATION & DESIGN LLC

Stereo and Home Theater Systems

About us

4 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. SERVICE FEES MAY APPLY.

Business highlights

19 years of trusted experience

Services we offer

AUDIO VIDEO INSTALLATION.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

2.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
2.5
value
3.5
professionalism
3.0
responsiveness
2.5
punctuality
2.5
Showing 1-2 of 2 reviews

BRAD O.
10/2009
4.0
home theater design
  + -1 more
Jason was very professional every visit to do the work. He was not always punctual and didn't return calls very fast, but he did get the job 98% done. I am still unsure about one of the coax runs.. the wire looks like it's run, but can't find it in the wall and he still owes me a cover to the central box.
Description of Work: Ran Coax/Cat5 throughout the house to 8 locations. Terminated all connections to central location.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$750

William M.
08/2007
1.0
home theater design
  + -1 more
Overall, the installation was unsatisfactory because we could not operate the system once Mr LaVoie left and would not respond to numerous calls. We joined Angie's List to find someone to correct this problem since we still cannot use this very elaborate system. An electronics technician came to our home two times after we were unable to get Mr. LaVoie to respond to our phone calls. An electronics technician could not satisfactorily correct the deficiencies because Mr. LaVoie had incorporated universal remotes (Harmony RF) with which the technician was unfamiliar and which they could not access because Mr. LaVoie had not revealed the passwords to us. In addition our speaker system, which has outlets in multiple rooms in our home, no longer worked properly. Thus we were far worse off after hiring Mr. LaVoie than we were beforehand.
Description of Work: As an employee at a consumer electronics store, Mr. LaVoie designed and agreed to install items we purchased--a new system integrated with our current speaker system. He was contracted and paid to install equipment including Bose speakers, Onkyo system, Sony KDL40XBR2, Toshiba DVD HDMI up-conversion, home theater speakers, configure components, pre-wire for home speakers, and reconfigure an upstairs component. Also provide Harmony RF remotes. He came to our home three times, the first to pre-wire, the second to install and activate some of the equipment, and the third time to install a musical speaker selector. Only later did we find out he was no longer employed by a consumer electronics store and was acting as an independent agent. The two company names he used were Digital Interiors and LaVoie Audio-Video Installation & Design; the addresses and phone numbers were the same for both companies.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$7,500

    Contact information

    5266 CAMBRIDGE BAY DR, Charlotte, NC 28269


    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Stereo and Home Theater Systems

    FAQ

    LAVOIE AUDIO-VIDEO INSTALLATION & DESIGN LLC is currently rated 2.5 overall out of 5.

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    LAVOIE AUDIO-VIDEO INSTALLATION & DESIGN LLC accepts the following forms of payment: Check
    Yes, LAVOIE AUDIO-VIDEO INSTALLATION & DESIGN LLC offers free project estimates.
    No, LAVOIE AUDIO-VIDEO INSTALLATION & DESIGN LLC does not offer eco-friendly accreditations.
    No, LAVOIE AUDIO-VIDEO INSTALLATION & DESIGN LLC does not offer a senior discount.
    No, LAVOIE AUDIO-VIDEO INSTALLATION & DESIGN LLC does not offer emergency services.
    Yes, LAVOIE AUDIO-VIDEO INSTALLATION & DESIGN LLC offers warranties.
    LAVOIE AUDIO-VIDEO INSTALLATION & DESIGN LLC offers the following services: AUDIO VIDEO INSTALLATION.

    Contact information

    5266 CAMBRIDGE BAY DR, Charlotte, NC 28269


    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM