Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Journey's Carpet Cleaning

Carpet Cleaning, Floor Cleaning and Waxing

About us

Journey’s utilizes a totally organic, dry extraction carpet cleaning process that will clean and sanitize your carpets while improving the air quality in your home & business. We are so confident in our ability to exceed your expectations that we offer the best carpet cleaning guarantee in the industry. Award winning.

Business highlights

15 years of trusted experience

Services we offer

Dry carpet cleaning, steps, hallways, bedrooms, pet odors, stain removal, organic carpet cleaning, green carpet cleaner, mattress cleaning.

Services we don't offer

Tile and grout cleaning, upholstery cleaning.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.834 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 26-34 of 34 reviews

SANDRA G.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The provider came on time and was knowledgeable and friendly. He was efficient and did an incredibly good job with some absolutely awful carpet we had to get cleaned after many years to have extra emergency living space over the garage. He was clear about arrival time, about how long he would take, and the costs up front before he started. I could not have been happier! Any time I see his Journey truck with the gorgeous big dog painted on, it makes me smile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARA G.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were punctual, friendly and professional. I really liked their work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARTHA D & JOHN B.
02/2014
5.0
carpet cleaners
  + -1 more
It went really well and quickly.
Description of Work: They cleaned really dirty carpet in 3 bedrooms, a dressing area, and a hallway. They got up some very bad stains made by pet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Linda M.
07/2013
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CATHERINE D.
05/2012
5.0
carpet cleaners, floor cleaning
  + 0 more
They were great.
Description of Work: They cleaned the stairs and all of the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

THEODORE D.
07/2011
5.0
carpet cleaners
  + -1 more
Everything went well.
Description of Work: Carpet looks great. Barry did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LESLIE H.
07/2011
5.0
carpet cleaners
  + -1 more
Called and had appointment within the week. Very easy to talk to and helped me to understand the process. Did a great job and I would certainly recommend this company.
Description of Work: cleaned 2 rooms. I have pets and haven't cleaned my carpets in a few years. My carpets look great and the house smells so good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Kenneth C.
05/2011
5.0
carpet cleaners
  + -1 more
At first I was skeptical, because the only carpet cleaning I've had was the steam cleaning process, in fact I used to have a carpet cleaning buisness and that's what we used. I didn't know there was an organic carpet cleaning process. Well, what they say, the proof is in the pudding. I couldn't believe how clean my carpet turned out. They backed up everything they said they would do. The carpet was completely dry when they walked out the door and clean. I would definitely use them again.
Description of Work: They came in and did a dry extraction process. First, put down a prespray for general cleaning, then used the organic compounds for the overall cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lesa C.
05/2011
5.0
carpet cleaners
  + -1 more
They came on time, very clean and professional. They explained everything about the process. I found it to be very interesting, as I didn't know anything about the dry carpet cleaning process. I am very happy with my results and will call them again when the need arises. What intrigued me, was that the process was organic and green for the environment.
Description of Work: They came in and Cleaned my living room area and 2 bedrooms and a hallway. They were very professional and prompt. They proceeded to vacuum my whole carpeted area, then put down a pre-spray of eco-friendly chemicals and applied a organic compound to the whole area that was to be cleaned, and then explained the whole process to me. When the company was finished my carpet was revived to a new like state and already dry when they left. Their was no stains to re-appear because everything was dry. I highly recommend these folks !!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180
    • 1
    • 2(current)

Contact information

839 Sardis Cove Dr, Charlotte, NC 28270

www.journeyscarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing

FAQ

Journey's Carpet Cleaning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

Journey's Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Journey's Carpet Cleaning offers free project estimates.
Yes, Journey's Carpet Cleaning offers eco-friendly accreditations.
No, Journey's Carpet Cleaning does not offer a senior discount.
No, Journey's Carpet Cleaning does not offer emergency services.
No, Journey's Carpet Cleaning does not offer warranties.
Journey's Carpet Cleaning offers the following services: Dry carpet cleaning, steps, hallways, bedrooms, pet odors, stain removal, organic carpet cleaning, green carpet cleaner, mattress cleaning.
Tile and grout cleaning, upholstery cleaning.

Contact information

839 Sardis Cove Dr, Charlotte, NC 28270

www.journeyscarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM