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Jim Dickerson Co Plumbing Electrical HVAC

Plumbing, Water Heaters, Drain Cleaning,

About us

Jim Dickerson Company, Plumbing, Electrical, Heating & Air is a family owned and operated company serving the Charlotte and surrounding areas. Jim, a Charlotte native, learned the plumbing trade from his father-in-law, Chester H. Creed, and worked with him for many years before starting his own company. Jim, along with his wife Judy, formed Jim Dickerson Plumbing in 1977. What began as a one truck operation has grown steadily over the years, and today we have a fleet of over 20 service vans. In 2005, we moved to our current 11,000 square foot location. This facility includes a 7,000 square foot warehouse that allows us to stock many commonly used parts, water heaters, and fixtures which helps us in providing prompt service. Jim's daughters, Debbie and Angie, decided after college to join the company and they currently manage the day-to-day operations of the office, including Customer Service, Sales and Marketing, and Accounting. If you have a plumbing or electrical question or would like to schedule a service call, please call us and experience first-hand our warm, friendly customer service. No subs. Charges hourly rate. Extra charge for after hours services. License # 07746. May contact through e-mail. *2014 Super Service Award Winner*

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

All types of Plumbing, Electrical, and Heating & Air Conditioning services including: Water Heaters, Sinks/Faucets, Toilets, Ceiling fans, Lighting, Kitchens and Bathrooms, Heat Pumps, Gas Furnaces, Air Conditioners.

Services we don't offer

French drains, well work & solar systems.

Amenities

Senior Discount

$15

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.71,299 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 351-375 of 1299 reviews

JOHN B.
04/2009
5.0
plumbing
  + -1 more
We had a lot of work that needed to be done... The bathroom sink (which was about 40 years old) needed to be replaced, along with the completely shot hardware. In addition to that, the sink in the kitchen was dripping water. We figured the pipes were leaking, but weren't entirely sure. However, what prompted the call was the fact that the diverter in our newly remodeled bathroom went bad, preventing us from taking showers! Not good! Because I had to be at work, I couldn't be here to deal with a plumber, so I left my wife the number for Jim Dickerson Plumbing (which I found on Angie's list). She was a little apprehensive about doing so, knowing so little about plumbing in general, but she was a trooper and made all the necessary arrangements. Jim Dickerson had a technician (Brian) out that very afternoon. My wife tells me he was extremely courteous, very knowledgeable, and did a great job explaining precisely what was wrong and what was needed to fix the problem. It wound up being a two day job (we needed to go out the first visit to pick out a new sink, some new hardware, etc.), but he came back the next day to wrap everything up. The only thing left to do is to have someone come out to path up and paint the drywall in the bathroom with the new sink (for which he gave us a trusted referral) My thanks to Brian for making the experience as painless as possible for my wife, and for such great service. We'll definitely use Jim Dickerson Plumbing again.
Description of Work: Replaced a sink + hardware, a defective bathtub spout, and repaired a leaky kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$555

Keith D.
04/2009
3.0
plumbing
  + -1 more
Much too expensive for the work done.
Description of Work: They came out to give an estimate for the work. Since I had to pay them for the trip (the plumber wasn't prepared to make the repairs on that trip), I had them fix a toilet.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$250

MURRAY W.
04/2009
5.0
water heater repair
  + -1 more
Easy. I called around 8:30, Debbbie promised plumber would come between 9 and 12. He called once for directions, and again to let me know he was nearby so I could show him where to park and let him into the building. Worked quickly and expertly, and discussed maintenance of water heaters. He also cleaned up, even took the old thermostats away with him. It could not have been easier for me.
Description of Work: No hot water. Plumber came and replaced thermostat, recommended also replacing 2nd thermostat, and I agreed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Pat P.
03/2009
5.0
plumbing
  + -1 more
I called them and indicated I did not need immediate service. They checked and there was someone in our area. We had someone at our door and the service complete within an hour of my phone call!
Description of Work: Our water heater had a slow drip from the outside valve/faucet. They replaced the valve for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

CARL O.
03/2009
5.0
plumbing
  + -1 more
Plumber came out to inspect for possible leak; he was very thorough, persistent and took his time in ensuring all bases were covered during the inspection (including outdoors on a bitter cold day). Although no leak was found, I appreciated the honest assessment rather than finding unnecessary repairs for the sake of drumming up business.
Description of Work: Plumber came out to inspect for possible leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Frank C.
03/2009
5.0
plumbing
  + -1 more
They were great to work with. They were very responsive and I would definitely recommend them to others.
Description of Work: We were in an emergency situation. They came out and installed a new water tank and took the other one away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

SUSAN & DYLAN S.
03/2009
1.0
plumbing
  + -1 more
There was a tiny leak behind the toilet in our rental house, it was so small the tenant did not even notice it. We found it on a routine inspection and called Dickerson Plumbing. We were not present when the work was done, they were let in by the tenant. No estimate was given before they started work. We were just hit with this huge bill over the phone after work was done. Excessive price for the job and unfair to do this work without warning.
Description of Work: The toilet seal wax ring and flapper were replaced for a total of $330. before our $15. coupon was subtracted.

Rating CategoryRating out of 5
value
1.0

$315

Response from Jim Dickerson Co Plumbing Electrical HVAC
WE WERE CALLED BY THE MEMBER TO CHECK A LEAK AT A COMMODE IN HIS RENTAL PROPERTY. WE WERE TOLD TO CALL HIM WHEN COMPLETE AND HE WOULD PAY BY CREDIT CARD. WHILE ON SITE OUR PLUMBER CALLED AND HAD TO LEAVE HIM A MESSAGE. BY THE TIME HE CALLED BACK THE WORK WAS COMPLETE. HE CALLED OUR OFFICE BACK AND WE EXPLAINED TO HIM WHAT REPAIRS WERE MADE. WHEN OUR PLUMBER ARRIVED THE SHUT-OFF AT THE COMMODE WAS NOT WORKING. HE HAD TO LOCATE THE MAIN IN-HOUSE SHUT-OFF TO TURN OFF WATER TO HOME. HE REPLACED THE SHUT-OFF AT THE COMMODE, PULLED AND RE-SET COMMODE. WHEN HE WAS COMPLETE THE TENANT SAID THE COMMODE WAS ALWAYS RUNNING AND ASKED US TO CHECK THIS. HE REPLACED THE FLUSH VALVE AND FLAPPER IN COMMODE. HE SAID IN HIS REPORT WE HAD NEVER WORKED FOR HIM BEFORE. THIS IS NOT TRUE, WE HAVE WORKED AT HIS HOME SINCE 2005 ON 4 DIFFERENT OCCASIONS. HE DID NOT ADVISE US TO CALL BEFORE DOING ANY WORK AND SINCE WE HAVE WORKED FOR HIM MANY TIMES THE PLUMBER THOUGHT IT WAS OKAY TO MAKE NEEDED REPAIRS. SINCE THESE REPAIRS WERE MADE, WE HAVE BEEN BACK ON SITE 3 TIMES. THE TENANT SAYS SHE STILL HAS A LEAK AND WE HAVE BEEN UNABLE TO LOCATE ANY ADDITIONAL LEAKS. WE HAVE SPENT 2 1/2 ADDITIONAL HOURS ON THE JOB WITHOUT ANY ADDITIONAL COST TO THE CUSTOMER.

DAVID R.
03/2009
5.0
plumbing
  + -1 more
He does high quality work, and is very prompt when doing house calls. He cleans up pretty well when he is finished with a job. We depend on him with our plumbing and have used him many times. We intend on using him with any future work.
Description of Work: We have used him a number a times to fix leaks, toilets, and new plumbing when we were doing some remodeling on the home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARK P.
03/2009
5.0
plumbing
  + -1 more
Overall a good experience, they did the work the day after I called, which was great because I was under a deadline to rent my property. They showed up on time and completed the work in about 2 hours. I didn't think the job would take 2 hours b/c I had already installed the strainer and disposal, but he suggested to reinstall the disposal with putty (vs. rubber ring per mfg instruction) and the strainer was too deep for the piping (not plumbers fault). He had to run out to buy a shallow strainer, which added to the time. I was hoping to spend closer to $200 but that wasn't necessarily the plumbers fault... although, at $135/hour, they should probably carry shallow sink strainers.
Description of Work: Plumbed new kitchen sink for a rental property that was previously installed along with new countertops.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

RUSS F.
02/2009
5.0
plumbing
  + -1 more
It is the second time that I have used them. I called them and they came out the very next day. They were punctual and did a great job.
Description of Work: I used Jim Dickerson Plumbing Inc to repair a leak in my bathroom water line. They had to replace a part of the supply line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DEBBIE O.
02/2009
5.0
plumbing
  + -1 more
Tim Quiroz is an outstanding plumber! He works efficiently and quietly. It took him 4 hours to complete this job. His work was top knotch. Debbie is a always a pleasure to work with when scheduling.
Description of Work: Installed faucet,towel rack, tissue holder, and toilet flusher in half bath. Installed faucets for garden tub and shower in master bath. Hooked up disposal and dishwasher and installed new kitchen faucet after granite installation and tested all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$608

Jackie G.
02/2009
5.0
plumbing
  + -1 more
They were recommended to me by a co-worker and they have Saturday hours! They called first and showed up on time. The problem was resolved in less than an hour. I would recommend them to anyone and will use them again.
Description of Work: Called them to correct repair attempted by another company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

JIM B.
02/2009
5.0
plumbing
  + -1 more
They were very good. They were prompt and they did a good job. Their price was very reasonable.
Description of Work: They replaced my water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

THERESA B.
02/2009
5.0
plumbing
  + -1 more
The person who came was very pleasant, and professional. He did a diagnosis, and found that there was a problem in my soap dispenser. The jet dry dispenser was set the wrong way, so there was too much soap that was being dispensed. He replaced the soap dispenser. He also cleaned up the place once the job was done.
Description of Work: He fixed a leak in my dish washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ELIZABETH B.
02/2009
5.0
plumbing
  + -1 more
When called they immediately set up an appointment time. They arrived promptly and completed the work to our satisfaction.
Description of Work: We had a shower that had no water pressure and it was repaired most efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

PAMELA D.
02/2009
5.0
plumbing
  + -1 more
They were amazing. Several times when I had concerns they came out to advise our tile person and carpenter. They are the most responsive plumbing company I have ever used. They will be our plumbers for life.
Description of Work: They reran drain lines and water lines in a bathroom remodel. The bathroom was in a basement and the floors were concrete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

TIM K.
02/2009
5.0
plumbing
  + -1 more
It was great. They were on time, friendly and informative. He could have very easily talked us into replacing the toilet but he kept with snaking the pipes and looking at all the connections until he finally dislodged whatever was stuck in the trap of the pipe and fix the issue.
Description of Work: Our master bathroom toilet has had an issue since we purchased the house. When it flushed, an air bubble came backwards through the pipe and prevented it from flushing correctly. We have had 2 plumbers look at it and not successfully correct the problem. Jim Dickerson Plumbing finally fixed the issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Joan K.
02/2009
5.0
plumbing
  + -1 more
Very good, although, technician didn't know it took 20 minutes to fubction properly. Not a major issue though
Description of Work: Installed an Insinkerator Instant Hot Water Dispenser

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

JOHN S.
01/2009
5.0
plumbing
  + -1 more
I found this company by the Angie's List rating system. They are a commercial outfit. I got a quote that seemed pretty high. He came out to do the work and it only took an hour for one person, where my quote reflected the work for two people for the most part of a day. They refused to lower the quote. I almost complained as I specifically pointed out where a leak would occur and a leak happened anyway, but they came to fix it and paid for the replacement of my entire ceiling. They stood by their work. I have used this company since then.
Description of Work: The last time I used Jim Dickerson Plumbing, he replaced a bathroom faucet (bathtub) which leaked through to the dining room ceiling.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

JENNIFER B.
01/2009
5.0
plumbing
  + -1 more
I've used these guys several times, and in all honesty should do a separate report for each one, but they were in such quick succession I'm just loppiong them all into one report. Quite reasonable prices and fixes the problems very well. Only thing (I've had the same guy come out both times) is he asks to use the bathroom every time!! LOL :) I don't mind but I always find it a little weird.. I guess it's just me :)
Description of Work: Fixed a running toilet and a clogged kitchen sink. Two separate occasions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MARY A.
01/2009
5.0
plumbing, water heater repair
  + 0 more
They came on time, did a good job and cleaned up afterward. We were happy with the service.
Description of Work: They put in a new water heater for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
01/2009
5.0
plumbing
  + -1 more
Very good experience. They gave me an estimate, and finished in a day. They also took time to educate me on the problem and solution alternatives.
Description of Work: Replaced the sewage line connecting my house to the city. The original was made of lower quality material and corroded over time, not to mention roots from a nearby tree have been an issue in the past.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

BETSY W.
01/2009
5.0
plumbing
  + -1 more
Excellent. We had 2 other plumbing companies and 1 basement "professional" out to determine the source of this odor. Jeff at Dickerson's is the only one who found a substantial leak in our kitchen sink sewer line. He wrote an estimate and they were out to fix it the next business day. The main plumber who did the repair work was Brian. He was friendly and professional. They ran into more difficulty than expected and it took a full day instead of 1/2 day, but they did not change the price. We were very pleased and will be calling them again as needed.
Description of Work: Diagnosed source of basement odor. Replaced kitchen sink sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Peter K.
01/2009
5.0
plumbing
  + -1 more
I called at 7:30am, and a plumber was at my house shortly after 9am. He found the problem and fixed it in about 45 minutes. Very professional and minimal damage to the drywall in order to get at the leaking pipe.
Description of Work: Fixed a leaking pipe above the garage ceiling, in between the first and second floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

O J P.
01/2009
5.0
plumbing
  + -1 more
Brian R. was right on time, calling ahead to let me know he was on the way. He had all parts needed and completed repairs in less than an hour.
Description of Work: Replaced seal between tank and toilet with new bolts and seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Contact information

7832 Pence Rd, Charlotte, NC 28215

http://www.jim-dickerson.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Electrical,
Heating and Air Conditioning,
Wells and Pumps,
Lighting,
Kitchen and Bath Remodeling,
Ceiling Fans,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines

FAQ

Jim Dickerson Co Plumbing Electrical HVAC is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Jim Dickerson Co Plumbing Electrical HVAC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Jim Dickerson Co Plumbing Electrical HVAC does not offer free project estimates.
Yes, Jim Dickerson Co Plumbing Electrical HVAC offers eco-friendly accreditations.
No, Jim Dickerson Co Plumbing Electrical HVAC does not offer a senior discount.
Yes, Jim Dickerson Co Plumbing Electrical HVAC offers emergency services.
No, Jim Dickerson Co Plumbing Electrical HVAC does not offer warranties.
Jim Dickerson Co Plumbing Electrical HVAC offers the following services: All types of Plumbing, Electrical, and Heating & Air Conditioning services including: Water Heaters, Sinks/Faucets, Toilets, Ceiling fans, Lighting, Kitchens and Bathrooms, Heat Pumps, Gas Furnaces, Air Conditioners.
French drains, well work & solar systems.

Contact information

7832 Pence Rd, Charlotte, NC 28215

http://www.jim-dickerson.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM