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Improved Outlook Inc

Window Cleaning

About us

Improved Outlook has been a family owned and operated business for 30 years. Most of this time was in WI and in NY, but we have now relocated to Charlotte, and we bring our reputation and experience with us. We specialize in window cleaning, pressure-washing, gutter cleaning, and chandelier cleaning. As the business owner, I also do the work myself. This gives you peace of mind that you know exactly who is going to show up and be walking around your home all day. We love working in big, beautiful homes, and we cater to the customers that are looking for a reliable, trustworthy contractor whose focus is on doing the job the right way. We do not use poles and brushes to clean windows on houses, but take the time to use ladders and squeegees so that we can do a perfect job every time. Your satisfaction is our number one objective, and we are willing to do whatever it takes to leave you completely happy.

Business highlights

41 years of trusted experience
Family Owned & Operated

Services we offer

Residential Window Cleaning, Gutter Cleaning, Pressure-Washing, Chandelier/Light Fixture Cleaning, Commercial Window Cleaning, Hi-Rise Window Cleaning, & Snow Removal

Services we don't offer

Window Replacement

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9135 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 135 reviews

Robin M.
11/2020
5.0
gutter cleaning, window cleaning, pressure washing
  + 1 more
Very quick turn around time from initial contact to work being done. It's obvious that Gabe takes great pride in what he does! The excellent quality of of his work and his professionalism will make us repeat customers! Our windows have never been so clean!
Description of Work: Window washing, pressure wash deck & gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark R.
11/2020
5.0
gutter cleaning, window cleaning, pressure washing
  + 1 more
We hired Gabe twice in 2020, first to handle the window cleaning and gutters and then to pressure wash our driveway/walkways and stone paver patio. He also refurbished the patio by repacking soil under some pavers that were sagging around the edges and putting in new sand in between the pavers. I cannot say enough positive things about Gabe's work. He is extremely professional and fast and everything he did for us came out great. We have had several different companies clean our 3 stories worth of windows over the years and Gabe did the most thorough job. He even called us a few days later because he remembered that he had not cleaned our skylight which I had not noticed yet myself! He came back one day within a week and just climbed up there and cleaned it. He also called us back to check on the work he did on the patio. He wanted to be sure we were satisfied. We will definitely be calling Gabe back in the future. He goes more than the extra mile!
Description of Work: Gutter & outside window cleaning, pressure washing, restoring patio

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Todd M.
10/2020
5.0
gutter cleaning, window cleaning
  + 0 more
Gabe was very thorough, pleasant and conscientious while cleaning the inside and outside of our windows, the window screens, and the gutters. At the end of his work, he pointed out several issues that he noticed, unrelated to his work (so not trying to sell me additional services), that I should have taken care of. All at a very reasonable price! Would definitely use again.
Description of Work: Indoor/outdoor of windows, screens, gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Linda S.
08/2020
5.0
gutter cleaning
  + -1 more
great- they worked for two and one half hours. Diligent and polite
Description of Work: Cleaning gutters
Rating CategoryRating out of 5
Yes, I recommend this pro

Joan E.
07/2020
5.0
window cleaning
  + -1 more
Gabe came and gave me an estimate for cleaning my windows inside and outside and also the window sills. I appreciated the fact that he came in person and looked at our house to give an estimate. I wanted them done two days later and he was able to do that for me. Oh my goodness! They look beautiful! His rate was the best and his service was outstanding! I plan to use Improved Outlook again next year! I know you will be as impressed as I was with Gabe's work.
Description of Work: windows cleaned inside and outside, windows sills and outdoor coach lights cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carmen & Lee B.
06/2020
5.0
window cleaning
  + -1 more
Truly exceptional! Very responsive. Clear and concise on estimate and work. On time. Careful. Thorough. Obviously a person of honest and good character. Went above and beyond to help! And....we definitely have an IMPROVED OUTLOOK‼️ Nice clean windows. 😃
Description of Work: Windows cleaned inside and out, tracks & windowsills, screens, all doors with windows, garage door windows, outdoor light fixtures. Changed out recessed lightbulbs for LED in vaulted ceiling areas. Cleaned ceiling fans in same, plus one outdoors. Indoor hanging fixtures that I could not reach safely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
06/2020
5.0
gutter cleaning
  + -1 more
Great! Gabe did an awesome job, punctual professional and reliable. I’m
Description of Work: Gutter Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Deborah B.
05/2020
5.0
gutter cleaning, window cleaning
  + 0 more
Gabe was professional, courteous and a hard worker. We highly recommend his services and thank him for a job well done.
Description of Work: Window Washing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Will A.
05/2020
5.0
gutter cleaning, window cleaning
  + 0 more
Great. Gabe was responsive and did a great job.
Description of Work: Gutter cleaning and exterior window cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy M.
05/2020
5.0
window cleaning
  + -1 more
I requested several quotes for window washing, and Improved Outlook was the only company that responded to me and responded within a few hours. My job was scheduled and completed in less than a week. Gabe was friendly, fast, thorough, and professional. My windows are spotless.
Description of Work: Window Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ginger M.
05/2020
5.0
window cleaning
  + -1 more
Very good experience with Improved Outlook from the quick estimate to the scheduling of work. Windows look spotless!
Description of Work: Exterior window cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Joseph L.
04/2020
5.0
gutter cleaning
  + -1 more
The overall booking experience was exceptional as was the actual cleaning of my gutters. Gabe not only completed the job expertly, but he was a pleasure to work with.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Deborah B.
02/2020
5.0
gutter cleaning
  + -1 more
Great experience. Gabe was very professional and came to give me an estimate the day I inquired! The work was performed well, and on a timely basis. I would certainly hire him again.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roman S.
02/2020
5.0
gutter cleaning
  + -1 more
Responsive, reliable and reasonably priced - will use again
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Neil L.
01/2020
5.0
gutter cleaning
  + -1 more
Great experience. Quick responses via the Angie's List messaging, set up the work and had it done all within just over a week.
Description of Work: Gutter cleaning.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nathaniel W.
12/2019
5.0
gutter cleaning
  + -1 more
Couldn't have been easier, looks great.
Description of Work: Gutter cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

jeanne B.
12/2019
5.0
gutter cleaning, window cleaning, pressure washing
  + 1 more
He is fabulous!!! I asked for a stack of cards to give all my neighbors
Description of Work: Gabe did all my gutters and pressure washed my driveway, walkway and patio

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

MARIA F.
11/2019
5.0
window cleaning, pressure washing
  + 0 more
Fantastic.! Wonderful guy. Honest, reliable, and hardworking!
Description of Work: Windows in and out and multiple decks washed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Gen K.
11/2019
5.0
window cleaning
  + -1 more
Gabe arrived on time. He is a very polite, cooperative, and an exceptional worker. He worked all day long and my windows, screens, and sills look like new. I definitely would call him again. I would highly recommend him to my neighbors and friends. AAA
Description of Work: windows, screens, & sills cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Raymond C.
10/2019
5.0
window cleaning
  + -1 more
Gabriel was ontime, had everything he needed with him and went right to work. Our windows look great. He did an excellent job.
Description of Work: Whole house window cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

HOLLY L.
10/2019
5.0
window cleaning
  + -1 more
Gabe was on time, very professional and worked tirelessly all day to get my job done. And it was done extremely well. He was very neat and cleaned up after himself. Very nice, pleasant person.
Description of Work: Cleaning of all my windows, inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

ELIZABETH P.
09/2019
5.0
gutter cleaning, window cleaning
  + 0 more
Very well. Arrived right on time and was very professional and courteous.
Description of Work: Gutter cleaning and window cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Kuangta H.
09/2019
5.0
window cleaning
  + -1 more
Arrived on time. Finished as agreed as we discusses before starting. Paid extra to clean ceiling fans.
Description of Work: Cleaned 30 windows in and out with screens and sills. Cleaned front and back doors. Cleared ceiling fans. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Winton B.
08/2019
5.0
gutter cleaning
  + -1 more
Gabe Shartenberg arrived within one minute of the appointed time. He specializes in window cleaning, chandeliers, gutters, and power washing. He brought the equipment needed to clean gutters. He is a a personable individual who has lots of energy and endurance. He lifted the long ladder repeatedly without difficulty. He did not walk on the steep parts of roof, doing work from the ladder that had an attached device to keep it from damaging the gutters. Though the gutters were well stuffed with leaves and other matter, he completed the job on 150 feet of gutters within two hours. He also pointed out some potential problems with the gutters effectiveness that I might want to have corrected by other specialists. The following day we had a heavy thunderstorm that dropped more than three inches of rain within 40 minutes. All downspouts performed perfectly with no overflow from the gutters.
Description of Work: Cleaning of overflowing gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aaron C.
07/2019
5.0
pressure washing
  + -1 more
Gabe was great. They were very punctual, professional and their price was very agreeable. They showed up on time and did a fantastic job. Would recommend and rehire.
Description of Work: Pressure Washing for front porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Improved Outlook Inc
Thanks so much! I’m glad I could give you a nice clean porch to enjoy.

Contact information

6701 Pine Lake Ln, Charlotte, NC 28227

https://www.improvedoutlookinc.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning

FAQ

Improved Outlook Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Improved Outlook Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Improved Outlook Inc offers free project estimates.
Yes, Improved Outlook Inc offers eco-friendly accreditations.
No, Improved Outlook Inc does not offer a senior discount.
No, Improved Outlook Inc does not offer emergency services.
No, Improved Outlook Inc does not offer warranties.
Improved Outlook Inc offers the following services: Residential Window Cleaning, Gutter Cleaning, Pressure-Washing, Chandelier/Light Fixture Cleaning, Commercial Window Cleaning, Hi-Rise Window Cleaning, & Snow Removal
Window Replacement

Contact information

6701 Pine Lake Ln, Charlotte, NC 28227

https://www.improvedoutlookinc.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM