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Impala Kitchen & Bath Inc

Marble and Granite, Countertops and Backsplashes, Plumbing,

About us

Welcome to Impala Kitchen & Bath: Charlotte's best choice for top quality Granite, Marble, Quarts and other Natural Stones. We take special pride in providing custom cut countertops, cut from slab and with no corner seams. Over 14 years of experience assures you that your new countertops will be cut, fabricated and installed, using the highest level of expertise and professionalism. We want you to be happy with your new countertops since we want you to refer us to your friends, family and other Angie's List Members. Our reputation has been built by referrals from happy customers. We will do our best to meet and exceed your expectations. We partner with our quality team of contractors and businesses to help make your remodel easy and turn-key. and therefore cordinate and controle all phases of a complete kitchen or bathroom remodel. We fabricate the granite or other natural stone ourselves at our own shop. Oue installers are also our own and professional and curtious. Call us for a free no-obligation in home estimate. We also offer ourselves or through our partners: Kitchen Cabinets Stone Colums and other decorative hand carved stone applications We can change the look of your Fireplace, outdoor kitchen, or anywhere you want to add the beauty of natural stone ... just ask us how and we will help you to design the look you want. Special Pricing on upgraded sinks and faucets can save you over 40% off MSRP's. Ask about our Uba Tuba Granite Special at $29.95/sf Over 100 selections of granite starting at $38/sf Semi -Exotic Granite Specials Starting at $48/sf Exotic Granite Specials (offered at huge savings) Soap Stone, Zodiaq, Quartz, and much much more...

Business highlights

18 years of trusted experience

Services we offer

We are known for the helping our customers to design Magnificent Custom Countertops. We understand the importance of spending time answering your questions and helping you to design and most importantly select the perfect natural stone, granite, marble, quartz, travertine, onyx or soap stone to give your kitchen or bath the look you have dreamed of. Give us your ideas and budget and let us make it a reality. We will also help complete your remodel by coordinating Tile Backsplash, and Cabinets

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$50.00



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-12 of 12 reviews

Lawrence R.
03/2015
5.0
countertops, marble & granite, plumbing
  + 1 more
I recently purchased a new kitchen sink so I hired a handyman to take out the old sink and the plan was for him to install the new sink. After getting the old sink out we realized that the new sink had flanges that were hitting the marble counter top and therefore would not completely fit into the hole left by the old sink. The handyman I was working with did not do counter top work so I was in a bind and had a big hole in my kitchen counter top and no sink to use. The first few counter companies that I called either didn't want to do what I needed done or they told me it would be a couple of weeks before they could get to me. When I came across Impala, I called Manuel and he was at my house within an hour. He assessed the situation and said we can do this for you this evening! A couple of hours later his cousin Julien arrived right at the time they said he would. Julien not only did an amazing job making the necessary cuts in the counter top and installing the new sink but he also put a sealant on all of my marble counter tops in the kitchen. These days it seems hard enough to get people to do just what they are supposed to do so it is very rare when someone goes above and beyond like this. The other thing that I really appreciated about Julien is that after he left you couldn't even tell he had been there i.e. he didn't leave a mess. I have been having work done to my hours over the past couple of months and every person that I have hired always seems to leave a mess that I then have to clean up and that was definitely not the case with Julien. If anything, he left the kitchen cleaner than it was when he arrived. If these guys did more than counter top work, I would hire them for everything because they truly care about their business and their customers. Any time I have counter top work that needs to be done, whether installing new counter tops or making adjustments to existing counter tops, I can assure you that I will be calling Manuel and Julien. The last thing I will mention is the very fair price that Manuel quoted. He was doing me a huge favor by squeezing me in last minute but what he charged me seemed to be very fair and I appreciated that very much. I know a lot of people that will try and take advantage of situations where they know the customer is in a tough spot and they will jack up the price because they know you have no other options. This was definitely not the case with Impala. Excellent work at a great price which is unfortunately a rare thing these days. Thank you Manuel and Julien at Impala.
Description of Work: Cut kitchen countertop and installed new kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Elizabeth M.
12/2014
5.0
countertops, marble & granite
  + 0 more
unknown
Description of Work: The installers spent a day & a half to complete job. Requested one small piece be replaced due to long vein through the granite that was not in the originally selected piece. Impala replaced this w/o question. The job was completed successfully & the granite was buffed. Customer service was great!

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark L.
12/2014
5.0
countertops, fireplaces, home remodeling, marble & granite
  + 2 more
Beautifully!! Manuel communicated on each step and I actually went to his shop twice to pick out granite remnants. This helped lower the price on the smaller sections I needed for the bath and fireplace. Highly recommend them!!
Description of Work: Installed granite kitchen countertops, master bathroom countertops and replaced tiled fireplace with granite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

Eva T.
07/2014
5.0
plumbing
  + -1 more
dThey were very profesional, were available that very week and understood my needs perfectly. The came on time, were efficient and fast and cleaned very well after themselves. I would recommend them.
Description of Work: He replaced the sink that was cracked. The sink in question is attached to a piece of granite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lisa B.
05/2014
5.0
countertops, marble & granite, plumbing
  + 1 more
Great experience. Manuel was recommended to me by a Home Repair & Painting contact. He came out, measured, and we went to his shop to choose a slab. We chose from surplus granite to keep the price down, but he had several very nice selections. The price was fabulous, and the outcome is stunning. We had one little problem with a small end piece and when we moved the stove back into its spot, it was too tight. Manuel came right out the same day and removed it in order to fix it. I have already recommended him to other friends and neighbors.
Description of Work: Installed granite countertops and sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Jim & Molly S.
01/2014
5.0
marble & granite
  + -1 more
They were great. They were on time and were quick and efficient. I will use them again for sure.
Description of Work: put a piece of granite on a bathroom cabinet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Ginger B.
09/2013
5.0
countertops, marble & granite
  + 0 more
We were incredibly impressed from start to finish with how smoothly the process went. From the first time we met with Barry, the entire process only took two weeks. Barry did a fantastic job of coordinating the project through every phase. Manuel, the counter top fabricator, and his helper arrived on time the morning of the installation and completed the installation of the granite, just in time for the tile installation to begin. Manuel was very courteous and did a fantastic job making sure every detail was precise. Rafael can best be described as an artist with his tile work. He is most meticulous and works until the job is complete. Our sink and faucet installation was handled by John Russell, who arrived right on cue. John did a great job hooking up the plumbing and we will use him in the future for projects. Barry arrived late morning and remained on site to make sure things ran smoothly until late afternoon. By evening our kitchen was complete and we couldn't be happier. Thank you, Impala Kitchen and Bath. If you are considering new kitchen or bath counter tops, we would highly we recommend talking with Barry Lancett before you make a decision. He was such a professional! Barry dealt with us fairly and we feel as though the price was very reasonable for the high quality work that was performed.
Description of Work: Barry Lancett met with us to discuss our options. Later that week he met with us at several granite providers to make our selection for our counter tops and a tile back splash. Barry also took care of coordinating all the details including fabrication and installation of the counter tops, the tile work, arranged for a plumber and provided us with options for a high quality sink and faucet at a very reasonable price. Throughout the process Barry offered advice and guidance on design and other considerations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

John C.
06/2013
5.0
countertops, marble & granite, plumbing
  + 1 more
Our experience with Impala far exceeded our expectations. The price was extremely reasonable and this allowed us to go with very high end materials and products for our newly renovated kitchen. The. finished product was incredible and we found Impala to be extremely reliable, flexible with scheduling, and very knowledgeable throughout our renovation.
Description of Work: Installed granite counter top, a high quality sink, and a high quality faucet. We also purchased a new backsplash from Impala. The estimated cost of approximately 4,000.00 includes everything (products and labor)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Suzanne R.
02/2013
5.0
countertops, marble & granite
  + 0 more
Clean, easy to work with and very good experience overall.
Description of Work: Fantastic, clean prompt service. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

James M.
11/2011
5.0
countertops
  + -1 more
We end up not using them. They were great.
Description of Work: Impala Kitchen & Bath Inc gave us an estimate to install a countertop around a few weeks ago.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Lerores S.
11/2011
5.0
countertops, marble & granite
  + 0 more
Impala was recommended to me by the carpenter that was working on my kitchen. He was impressed by the way Impala handled a warranty issue several years after they installed granite countertops for one of his clients. I was impressed with Impala in each phase of the process. Barry Lancett was my sales contact and came out and took measurements, quoted the project and suggested several changes that drastrically improved the overall appearance the job. After receiving several quotes I decided to go with Impala because they emphasized quality and were very competative. After the cabinets were installed the owner, Manuel Rizo, came out to take final measurements and he made a couple of more suggestions that enhanced the appearance at no additional cost. Next we met with Barry at his Granite supplier and selected the specific slabs. Again a very pleasant experience. About a week later Manuel and his crew showed up and spent most of the day installing the granite countertops, backsplash and window sills. There were seveal unique aspects of this project that required precision cutting and I must say that I am very pleased with the outcome. I found everyone at Impala to be very professional, detail oriented and quality conscious. Best of all their prices are competative. Now our kitchen has the WOW factor that we were hoping for. Great Job!!!
Description of Work: Install granite contertops in newly remodeled kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Ann D.
10/2011
5.0
ceramic tile, countertops, plumbing, fireplaces, marble & granite
  + 3 more
Excellent ! Assisted me with choosing materials that fit my budget, and provided the highest quality installation. Also, went to great lengths to fit my schedule and in a timely manner. Exceeded my expectations and reasonably priced.
Description of Work: Granite counters(kitchen), sink and faucet upgrade. Tile back splash and fireplace surround.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

    Contact information

    5020 N Tryon St, Charlotte, NC 28213

    www.impalacharlotte.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Marble and Granite,
    Countertops and Backsplashes,
    Plumbing,
    Fireplaces,
    Kitchen and Bath Remodeling,
    Ceramic Tile,
    Homebuilders

    FAQ

    Impala Kitchen & Bath Inc is currently rated 5 overall out of 5.
    Impala Kitchen & Bath Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Impala Kitchen & Bath Inc offers free project estimates.
    No, Impala Kitchen & Bath Inc does not offer eco-friendly accreditations.
    No, Impala Kitchen & Bath Inc does not offer a senior discount.
    No, Impala Kitchen & Bath Inc does not offer emergency services.
    Yes, Impala Kitchen & Bath Inc offers warranties.
    Impala Kitchen & Bath Inc offers the following services: We are known for the helping our customers to design Magnificent Custom Countertops. We understand the importance of spending time answering your questions and helping you to design and most importantly select the perfect natural stone, granite, marble, quartz, travertine, onyx or soap stone to give your kitchen or bath the look you have dreamed of. Give us your ideas and budget and let us make it a reality. We will also help complete your remodel by coordinating Tile Backsplash, and Cabinets
    Ask for details

    Contact information

    5020 N Tryon St, Charlotte, NC 28213

    www.impalacharlotte.com