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IMAGE DESIGN STAIRCASES

Wrought Iron, General Remodeling


Services we offer

CUSTOM BUILT STAIRCASES HOME REMODELING OF STAIRCASES

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-3 of 3 reviews

Rich H.
10/2008
5.0
wrought iron
  + -1 more
Excellent! I talked with Ed over the phone and then met with him the next day at his office to look at my options. I took photos of my existing stair case and printed them out so he could see the configuration of my staircase and know how many balusters were needed. He knew I was cost conscious since we were putting the house on the market and he came up with the most cost effective way to update it and meet code requirements. He recommended a pattern of one spiral then one basket, which is what we did. He printed me out a couple quotes and then I was on my way. The second quote was for just in case they needed to re-do the handrail. The existing balusters were stapled in and they were not sure if it would damage the rail during removal of the balusters. That was Tuesday - on Friday they were out and replaced the balusters. Everyone at the company was very friendly and professional, from the two men who delivered the parts to the installer to Ed the salesman. I can't say enough how pleased I was with their service. I know this was a smaller project yet they treated me as if I was their best client. For $750 we got a brand new looking staircase.
Description of Work: Our realtor suggested we consider updating the staircase before putting our house on the market. We had them remove white wood balusters and install new wrought iron balusters. They replaced the brackets on the handrail on the opposite wall to match the wrought iron. They were able to remove the old balusters without damaging any of the handrail. Therefore we were able to keep the cost to a minimum. And it looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

DENNIS G.
07/2007
5.0
wrought iron
  + -1 more
Their price was a lot cheaper than another company's bid. This was a great experience. I wanted to do something different and they let me design the whole thing. They worked very well with us.
Description of Work: They installed wrought iron ballisters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

WENDY W.
07/2005
5.0
remodeling
  + -1 more
EFFICIENT, QUALITY, PROFESSIONAL. ALWAYS EASY TO FIND WHEN NEEDED. I HAD TO PUT OFF MY INSTALLATION A BIT, NO PROBLEM FOR THEM.
Description of Work: EDUCATED ME & DESIGNED AND INSTALLED STAIRCASES FOR MY NEW HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

    Contact information

    7020 Reames Rd # A, Charlotte, NC 28216

    www.artisticstairs.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Wrought Iron,
    General Remodeling

    FAQ

    IMAGE DESIGN STAIRCASES is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    IMAGE DESIGN STAIRCASES accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, IMAGE DESIGN STAIRCASES offers free project estimates.
    No, IMAGE DESIGN STAIRCASES does not offer eco-friendly accreditations.
    No, IMAGE DESIGN STAIRCASES does not offer a senior discount.
    No, IMAGE DESIGN STAIRCASES does not offer emergency services.
    No, IMAGE DESIGN STAIRCASES does not offer warranties.
    IMAGE DESIGN STAIRCASES offers the following services: CUSTOM BUILT STAIRCASES HOME REMODELING OF STAIRCASES

    Contact information

    7020 Reames Rd # A, Charlotte, NC 28216

    www.artisticstairs.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM