Horne Heating and Air Conditioning

4.8(
1,372
)

Heating and Air Conditioning, Water Heaters, Dryer Vent Cleaning,

... +1 more

About us

As a family-owned and operated company, our mission is to provide a dedicated and motivated team that consistently delivers top-notch quality, value, and comfort, ensuring 100% customer satisfaction. Your comfort is our business! To better serve you, we maintain convenient operating hours from 7:00 am to 7:00 pm, Monday through Friday, and Saturday and Sunday customer service available 8:00 am to 6:00 pm. Our fleet is equipped with GPS navigation and tracking to ensure prompt and efficient service, while our installation vehicles are fully self-sufficient, prioritizing your privacy as a home or business owner. At our core, we take pride in our meticulous attention to detail. Our skilled technicians leverage mobile technology to swiftly and effectively process work orders and client information. Our comprehensive services encompass HVAC, Electrical, Home Automation, and Safety Devices, which include Drain Safety Devices, Carbon Monoxide Detectors, and Surge Protectors for HVAC Equipment. Additionally, we offer expertise in Water Heaters (both Tankless and Traditional), Exhaust Fans, Insulation, Pool Heaters, Wine Units, Boilers, Generators, Ductwork, and Zoning. Your satisfaction remains our ultimate goal.

Business highlights

42 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Heating, Air Conditioning, Ventilation, Plumbing, Electrical and Water Heaters

Services we don't offer

Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.81,372 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
2%
2
2%
1
4%
Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Write a review

Filter reviews by category

Showing 1351-1372 of 1372 reviews
Margurette S.
09/2002
5.0
heating & air conditioning/hvac
  + -1 more
GREAT OFFICE SUPPORT PEOPLE ALSO!
Description of Work: ANALYZED PROBLEM WITH HVAC UNIT AND REPLACED ENTIRE UNIT.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
ROBBYN & MICHAEL H.
09/2002
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: CORRECTED FREON LEVELS. MOVED THERMOSTAT. INSTALLED DAMPERS.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
VIVIAN V.
09/2002
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I CALLED THE COMPANY''S ANSWERING SERVICE AND WAS TOLD I''D GET A CALL WITHIN 30 MINUTES. NO CALL RECEIVED AFTER 45 MINUTES. I CALLED ANOTHER HVAC COMPANY TO COMPLETE THE WORK.
Rating CategoryRating out of 5
responsiveness
1.0
WALLACE J.
07/2002
5.0
heating & air conditioning/hvac
  + -1 more
AN EXCELLENT COMPANY TO WORK WITH.
Description of Work: THEY DID A SERVICE CHECK ON MY A/C AND REPLACED SEVERAL PARTS.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$414
CAROL S.
07/2002
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I CALLED FOR SERVICE ON FRIDAY, THE REPRESENTATIVE CALLED BACK AND SAID HE COULDN''T MAKE IT UNTIL LATE IN THE DAY AND I WOULD BE CHARGED AN EMERGENCY FEE OF $116 AN HOUR. SO I SAID I WOULD WAIT UNTIL MONDAY. ON MONDAY, THE SCHEDULER SAID THAT THEY COULD NOT SEND ANYONE OUT UNTIL TUESDAY AND WOULDN''T EVEN GIVE ME A TIME OF DAY SO THAT I COULD ARRANGE MY WORK SCHEDULE.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Carolyn S P.
07/2002
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: COIL CLEANING AND ADD FREON
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LILA & DARREL G.
06/2002
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: REMOVED CONTAMINATED REFRIGERANT, CLEANED WITH NITROGEN, RECHARGED SYSTEM
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$595
TAMMY S.
05/2002
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ANNUAL MAINTENANCE CONTRACT
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
Eric L.
05/2002
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: DID ANNUAL SERVICE.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
ELLEN & ARTHUR T.
05/2002
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: THE TECHNICIAN DID A GOOD JOB ONCE HE GOT HERE....BUT WE WENT THROUGH THREE DAYS OF THE TECHNICIAN SUPPOSED TO SHOW UP AND THEN WE HAD TO CALL AND RECALL MANY TIMES TO SEE WHEN THE TECHNICIAN WAS COMING. THERE WAS NO COMMENT EVER BY THE COMPANY THAT THEY FELT THERE WAS ANY PROBLEM ON THEIR END. ABSOLUTELY NO CUSTOMER SERVICE IN OUR OPINION. CANNOT BELIEVE THAT THEY WERE RATED SO HIGH WERE SUPPOSED TO SHOW UP FOR TWO DAYS AND FINALLY SHOWED UP ON THE THIRD.....WE HAD TO ARRANGE FOR SOMEONE TO BE THERE FOR 3 DAYS - NO EXCUSE. WE WON''T USE THEM AGAIN EVER.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$165
BRETT C.
09/2001
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: FIX LEAKING A/C UNIT.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
PHYLLIS M.
09/2001
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ELBOW REPLACED IN THE ATTIC.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
PHYLLIS M.
08/2001
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: WE HAD A MOTOR REPAIRED ON OUR DOWNSTAIRS A/C UNIT.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
TOM & ROBBIN P.
08/2001
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: REPAIRED A/C UNIT.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
ROBYN H.
07/2001
5.0
heating & air conditioning/hvac
  + -1 more
WOULD HIGHLY RECOMMEND THEM.
Description of Work: REPLACED TWO OF OUR A/C UNITS
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
MISSY Y.
03/2001
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: WE HAD A NEW HEAT PUMP/AIR CONDITIONER INSTALLED.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$78
JANICE & RICH U.
10/2000
5.0
heating & air conditioning/hvac
  + -1 more
HE TRACKED IN MUD ON THE CARPET.
Description of Work: CHECKED HEATER
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
ANDREA G.
06/2000
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: CALLED FOR EMERGENCY A/C SERVICE. WERENT ABLE TO FIT ME IN AS WELL AS QUICKLY AS ANOTHER COMPANY, BUT THEY WERE VERY PROFESSIONAL AND WERE ONE OF TWO COMPANIES TO SAY, "OUR SERVICE CONTRACTS COME FIRST, ANGIES LIST SECOND AND GENERAL PUBLIC THIRD."
Rating CategoryRating out of 5
CAROLINE K.
05/2000
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: THEY ARE BRILLIANT, CAME OUT AND TOOK A LOOK AT A FURNACE ANOTHER COMPANY HAD DONE WORK ON AND CONFIRMED THE PROBLEMS WE SUSPECTED. WE WERE MOST IMPRESSED WITH HORNE.
Rating CategoryRating out of 5
04/2000
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: VERY KNOWLEDGEABLE, EASY TO WORK WITH AND REASONABLE PRICES. ALSO VERY RESPONSIVE AND PROMPT. WOULD USE AGAIN IF NEEDED.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BILL W.
03/2000
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: MEMBER IS SUSPICIOUS OF RECOMMENDATIONS TO HAVE DUCT WORK REPLACED.
Rating CategoryRating out of 5
LILIAN L.
12/1999
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: TOOK TWO TRIPS TO DIAGNOSE THE PROBLEM.
Rating CategoryRating out of 5

Contact information

6805 Craig Street, Charlotte, NC 28214

www.HorneHVAC.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded
Insured
Licensed*

Trade License Number
16764
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2023
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Water Heaters,
Dryer Vent Cleaning,
Natural Gas Lines

FAQ

Horne Heating and Air Conditioning is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Horne Heating and Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Horne Heating and Air Conditioning offers free project estimates.
Yes, Horne Heating and Air Conditioning offers eco-friendly accreditations.
No, Horne Heating and Air Conditioning does not offer a senior discount.
Yes, Horne Heating and Air Conditioning offers emergency services.
Yes, Horne Heating and Air Conditioning offers warranties.
Horne Heating and Air Conditioning offers the following services: Heating, Air Conditioning, Ventilation, Plumbing, Electrical and Water Heaters
Duct Cleaning

Contact information

6805 Craig Street, Charlotte, NC 28214

www.HorneHVAC.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM