Elevate your home with Home Genius Exteriors, setting the standard in Charlotte by offering full-service solutions for roofing, siding, windows, doors, gutters and insulation. We support our veterans and communities by supporting local and national charitable organizations through our Home Genius Cares initiative. With an Owens Corning® Platinum Preferred designation, we also offer flexible payment options, industry leading warranties and a wide range of premium products tailored for your home. It's time for a different experience, entrust your next home project to a genius and schedule your free inspection today!
Excellent service, fast and punctual. Came out too service our area when nobody else would!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ruben G.
02/2024
5.0
I appreciate the workmanship and the speed in which the project was done
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gene F.
02/2024
5.0
Tony and his crew did an outstanding job on our projectâ ¦will recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sara T.
02/2024
5.0
Tony was great with explaining all the details and was very polite
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
B L.
01/2024
0.5
Buyer beware. The false advertisement can cost you thousands more. The salesman promised to change the contract to 0% terms the next day only after I threaten to cancel. He has not done it so I am canceling it. Also he told me my credit was 720 I feel their credit approval system is not confidential. After issuing him a check and signing the contract. He stay on my property for 2 additional hours using my wifi. This was strange
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Michael C.
12/2023
4.0
Awesome. From sales to customer service to install to completion everything went on without a hitch.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Kerry K.
09/2023
5.0
Overall, we are very happy with our experience with Home Genius Exteriors. Roofing jobs are expensive, they just are. The sales consultant - Andre Irving - is an exemplary professional! We really enjoyed working with him to discuss the whole project, particulars about our roof, and our concerns and worries. Andre spends time getting to know you enough to understand how to make a deal happen. He showed us the whole product, assisted us to understand the money and financing, and we all agreed on "Midnight Plum" as the color! Communication from the agency was prompt and we always had someone to reach out to. They were able to schedule the work extremely fast - we met with Andre on a Friday, and the crew was out the following Tuesday - new roof, done, Tuesday evening. There was a project manager - we spoke with two of them, Tony and Evan - available on the project site. The only issue we had was some confusion about the dumpster. It got left overnight in our driveway - not the biggest issue in the world, just some confusion. The next evening we did a walkthrough of the whole project. Tony provided us with an overview of the warranty, and showed us the work that had to be done to our roof for repairs, etc. It was clear that it is a company with growth as a goal - they do really want the job, and 5-star reviews. I wouldn't give one if I didn't think they earned it, but you will find the reviews are valuable to the project managers and they will let you know that as their target. They'll stand there while you write them - I guess they get a bonus with getting good reviews. That was the only piece that stuck out to me as needing a little more finesse, but other than that, and like I began, overall we are happy with our new roof from Home Genius Exteriors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Reid H.
09/2023
5.0
.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bob H.
05/2023
5.0
Showed up on time and completed the job in a timely manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Virginia S.
03/2023
5.0
Tony and the crew where fast and friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lea W.
03/2023
5.0
Tony the project manager was a great help love our new roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gary W.
03/2023
5.0
Tony and crew did a great job. We love the color Sorry Tony I forgot to do this thanks for the call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Craig H.
02/2023
5.0
Tony, the project manager, was very informative, friendly and answered all questions. He was at the job site approx 95% of the time. It's a good thing to have project managers with years of on hand experience of the trade talking with the customer. Thanks Tony!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Larry W.
02/2023
5.0
Tony the project manager was very Knowledgeable and courteous
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
dan r.
02/2023
5.0
Tony was great
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
JoAnn S.
02/2023
5.0
The entire process went very well. Our Sales Rep, Nick Parker, was very professional and knowledgeable. Our project manager, Michael Lawson, was also professional and knowledgeable. The team worked hard to complete the project. Our new roof is beautiful! Highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert R.
10/2022
5.0
Arrived promptly and did a good job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karen S.
09/2022
5.0
Easy to work with the company. Photos shown to us of the problem areas and all of our questions were answered. We were particularly impressed with how hard working & thorough the installers were.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rick S.
08/2022
5.0
Ralph Bertrand from Home Genius Exteriors came out to thoroughly examine our roof. Ralph showed us many photos & a video of our roof, outside & inside. Ralph took the time to answer any questions we had. He explained the various products used & levels of warranty available. We really appreciated the time Ralph spent explaining everything to us, all without pressure to buy. The day of install arrived & the team was on time & ready to work! One thing we liked was that there was someone there from Home Genius Exteriors during the whole time of install. Richard Bowan, the Install Manager, was there to oversee everything & he did an amazing job. They placed large tarps over all our landscaping & got right to work. Rich kept us updated on progress throughout the day & answered any questions we had. In addition to the new roof, we also had new gutters with leaf guards & downspouts installed. When the work was completed, we walked around the house with Rich. Everything was completely cleaned up; there was nothing left behind or out of place. Our home looks amazing. The new roof, gutters & downspouts really look beautiful. We loved our experience with Home Genius Exteriors, especially working with both Ralph & Rich. They were so professional & knowledgeable. We would recommend them to others & if we needed additional work, we would definitely call Home Genius Exteriors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Albert W.
06/2022
5.0
Easy to deal with company, financing available with instant credit check. Installers were FANTASTIC. One day install. Everything custom made on site. Aluminum gutters and downspouts with leaf guards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
frances a.
06/2022
5.0
The company was very courteous and sincere.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Haley B.
05/2022
4.5
A bit pricey.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Adam K.
05/2022
4.5
The team, from sales to project manager to installers all very professional. Could not have been easier to get a roof done.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Olivia P.
01/2022
5.0
Fantastic and professional. We have a small house and lost some of our gutters to a snow storm, so we decided to renovate the rest of our gutter system while repairing the damaged sections. Working with HGE was a refreshingly positive experience. All of their team members were courteous, straightforward, and responsive. The work took two days with a weather interruption in between, but communication was prompt which let us accommodate the weather. All in all, great company. I just wish they did fencing so I could hire them again.