Then I checked Angie's list. This co had a F rating. I choose A rated company any now I'm happy!
Description of Work: Never fixed. At least 4 times appt but never fixed. AC fan making loud noise due to improper installation. Their work caused water from AC to damage ceilings in3 rooms. Had to have ceilings fixed by painter.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$1,000
Shelia K.
10/2011
1.0
heating & air conditioning/hvac
+ -1 more
At the request of the manufacturer (Goodman) representative, Todd, I placed a 3 way call with Holiday Heating. Todd validated the fact that the part is covered and should be returned to them. The Holiday supervisor, Laurie, contended that Goodman’s warranty states we had to purchase an annual maintenance warranty with Holiday for the part to be covered. Goodman Manufacturing says this is nowhere in their warranty and that companies use this ruse to rip customers off. Laurie was unable to prove that we should have been charged. When the Goodman rep. told her she owed us a refund, she laughed and in an about face said the total charge was for labor and hung up on us. Further calls resulted in unprofessional mocking and hang ups. Do not use them!
Description of Work: My husband contacted Holiday Comfort Heating, the HVAC company listed on the emergency sticker given to us by our builder when our air conditioner capacitor failed. The service was fine in that they repaired the air conditioner on a very hot day. The problem was they charged us $350 for a part that the manufacturer says is covered under their warranty for the next 8 years.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$485
Jodi H.
06/2011
1.0
heating & air conditioning/hvac
+ -1 more
They have come multiple times. I am unsatisfied with their service. They did not diagnose the problem correctly and I had to have them come out several times. They still didn’t solve the problem.
Description of Work: Holiday Comfort Heating & Cooling came to do some work on my air conditioner in May.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$1,200
joan F.
08/2007
1.0
plumbing
+ -1 more
The day there were suppose to come they said the tech had the flu and we'd have to reschedule. When the guy finally came out he said he couldn't do the job by himself and would have to have someone come and help him. The did a horrible job. When the job was inspected they violated code. The laid the gas line under a bed of pine needles and should have been buried 8 inches under the ground. There was no permit pulled for the job either. I would NEVER use in the future!
Description of Work: Natural gas line installed to hook up to our new gas grill.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing
FAQ
HOLIDAY COMFORT HEATING & COOLING is currently rated 1 overall out of 5.
HOLIDAY COMFORT HEATING & COOLING accepts the following forms of payment: Check,Visa