HILTON ELECTRIC CO INC

This is the second time I have used Hilton for a project, and the project went well. Their employees are courteous and clean up after the project is complete. I am pleased with the outcome.

We contacted Hilton Electric immediately. Even though they were closing early for the holiday, Orrin sent an employee to assess the damage and advise on the necessary supplies for repair. Orrin and Dwayne fixed the riser before Duke Energy showed up. The dedication of both Orrin and Dwayne would not allow us to be without heat or electricity over the Thanksgiving weekend.

Arrived on time. Called before to confirm. Explained in detail what was to be done. Cleaned up. Cooperative and pleasant workers.

Orrin and his extremely knowledgeable crew did a fantastic job for us! His team was professional, timely and tidy. We highly recommend Hilton for any electrical work!

The technician showed up right on time and then covered every imaginable surface with plastic sheeting before starting the work. He verified placement with me twice before cutting any holes, and was very quick, in and out in about 1.5 hrs. Very courteous, clean and professional!

All work was done in 1 1/2 days. Which they estimated 2-3 days. Though of four estimates I received, this company was about the highest, Mr. Hilton and his crew were very professional and did a great job! The County inspector said the work done (inside, outside and under the house was excellent, especially where they grouped all the wires together and stapled/attached wires under the house to make everything neat). The inspection of course, Passed. They do have to come back to remove the old electrical box and meter housing, once Duke Power moves the electrical line to it's permanent location. I would definitely recommend this company.

The service person was prompt and courteous and was able to quickly determine the source of the problem due to ants had chewed through insulation at the back of the wall switch. I was a little surprised by the cost of the repair, their usual minimum is over $100, although we were able to negotiate a somewhat lower fee. Not sure I would use them again for a minor repair of this sort.

Can't say enough good things about Hilton Electric. It took a while to get the job scheduled but it was well worth the wait. Very professional employees, quality work and went the extra mile to complete the job. Very highly recommended.

They quickly discovered the problem (they changed the codes on the fan, as it was picking up signals from another source). They were polite, courteous and very professional.

Very good. My problem was that it took a while to get an appointment. They seems very busy.

I am a repeat customer. They did an excellent job as usual.

They were fantastic. They arrived on time, and their employees were very professional and friendly. They cleaned up after themselves. You would have never known they were in my house. I would highly recommend them.

My husband and I were very pleased! We now have an oven and the condo is more like a home. Orginal builders were going to charge us $5,000 to add in a oven as an upgrade so we passed and waited almost 3 years to have one put in. This is a built in unit unlike our neighbors who have free standing ranges that roll-in. We plan on using Hilton Electric when we move, as we are going to buy an older home and upgrade the kitchen! Hilton's office staff was great about making appointments around our busy schedule and treated us like we were a big job even though we weren't.

Mr. Hilton came out to take a look of the work I needed and gave me an estimate. He was very professional and most personable. The company is small and stays very busy and I was willing to work with him on the time factor and he was most fair on his estimate. The young men who came out to do the work came right in and started working, and cleaned up when they were through. I have been very pleased with the work that was done at my home and would most definitely recommend this company.

Awesome company! I would highly recommend them and we will definitely use them again for any electrical needs. Because our job was relatively small, they were able to work us into their schedule the day after they came by to give us a quote on the work. The two guys who came (jason and I cannot remember the other guy's name) were professional and worked quickly to completely the work. We are very pleased.

My husband and I needed an electrician to do some work. I call Hilton and left a message. I received a return call the next day and spoke with a lady regarding our needs. She indicated an on-site quote was needed and tried to schedule an appointment. There were no ''estimate'' appts available for the days in the next 2 week period that would work for me. The lady I spoke with indicated she would speak to the owner and get back with me the next day to see if he could accommodate the days that would work for me (I offered 3 options). 3 days later, I finally called them back. I spoke to the same lady (who had no recollection of our conversation). She put me on hold to ask the question to the owner at that time. Unfortunately, the response was they only do estimates on Tues and Thurs and are NOT flexible about that. From the other comments, they appear to do a good job, however YOU must be flexible to meet their schedule, they do not appear to be very responsive to customer's schedules.

They've got a bunch of employees and some are better than others- some of them need more oversight than others. The owner, Orren Hilton, does come out and provide some personal oversight. We will use them again.

The office was wonderful and gave me and estimate over the phone. I thought it would take a while but they were very quick. Very professional and punctual and a pleasure to work with.

VERY PLEASANT. THERE WERE TWO EMPLOYEES WHO CAME IN AND IMMEDIATELY REMOVED THEIR SHOES SO AS NOT TO TRACK IN DIRT. VERY PROFESSIONAL. THEY EXPLAINED WHAT THEY WERE GOING TO DO AND TOOK TIME TO DISCUSS A FEW PROBLEMS AND HOW TO FIX WITH THE NEW COOKTOP (IT WAS PURCHASED OFF EBAY AND IS NOT IN PERFECT CONDITION.) FANTASTIC WOULD DEFINITELY USE AGAIN.

FROM THE MOMENT YOU CONTACT MELANIE, TO MEETING ORRIN OR HIS WORKERS YOU WILL KNOW YOU ARE DEALING WITH PROFESSIONALS. IT TOOK ABOUT 2 DAYS TO COMPLETE ALL THE LIGHTING AND ELECTRICAL OUTLETS IN THE KITCHEN. THEY CLEANED UP AND WERE RESPECTFUL AND DILIGENT WORKERS. SORRY - I COULDN'T REMEMBER THE RIGHT AMOUNT WE PAID BUT WE FEEL IT WAS A FAIR PRICE.

OUTSTANDING EXPERIENCE! ELECTRICIAN (JASON) ARRIVED ON TIME, QUICKLY PERFORMED WORK, AND CLEANED UP AFTERWARDS. WOULD NOT CONSIDER ANOTHER COMPANY IN CHARLOTTE FOR ELECTRICAL WORK.

HILTON SENT 2 WORKERS OVER TO MY HOME AND BOTH WERE EXCELLENT--VERY PROFESSIONAL, THOROUGH, AND TOOK THE TIME TO EXPLAIN WHAT THEY WERE DOING. ONE EVEN RAN TO THE HARDWARE STORE WITHOUT BEING ASKED, TO PURCHASE A PART THAT I WAS MISSING ON ONE OF MY LIGHT FIXTURES. MELANIE AT THEIR OFFICE WAS GREAT TO WORK WITH AS WELL, AND THEIR FINAL PRICE WAS LESS THAN BOTH ESTIMATES I WAS GIVEN. I WAS PLEASANTLY SURPRISED AND WON'T HESITATE TO RECOMMEND THEM OR CALL ON THEM AGAIN WHEN WE NEED ELECTRICAL WORK DONE. I CAN SEE WHY THEY HAVE WON ANGIE'S LIST SERVICE AWARDS FOR SO MANY YEARS.

SECRETARY CALLED THE DAY BEFORE SERVICE TO REMIND ME OF APPOINTMENT. WORKERS ARRIVED PROMPTLY, WORKED EFFICIENTLY, AND CLEANED UP AFTER THEMSELVES. I WILL DEFINITELY CALL THEM IF NEEDED IN THE FUTURE.

FROM INQUIRY, THROUGH PHONE ESTIMATE, SCHEDULING AND COMPLETION OF WORK, ALL PEOPLE CONTACTED AT HILTON WERE FRIENDLY, INFORMATIVE AND ACCESSIBLE. THE TWO MEN WHO ACTUALLY DID THE WORK DID SO ON ONE OF OUR HOTTEST SUMMER DAYS, WITHOUT COMPLAINT - AND THIS INCLUDED GOING INTO THE ATTIC FOR WIRING. EVERYTHING WAS COMPLETED IN 5 1/2 HOURS, AND ALL DEBRIS (BOXES, OLD FIXTURES ETC.) WAS CLEANED UP AND/OR CARTED AWAY. WE WOULD DEFINITELY USE THIS COMPANY AGAIN.

HILTON ELECTRIC WAS SO POLITE AND UNDERSTANDING. IT WAS 99 DEGREES AND THE BREAKER WAS FRIED. MELANIE WAS SO HELPFUL IN GIVING ME THE NAME OF SOMEONE WHO COULD COME RIGHT AWAY. THANKS!