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Hhgregg

Appliance Sales and Installation

Reviews

3.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
20%
1
20%


Rating CategoryRating out of 5
quality
3.4
value
4.6
professionalism
3.6
responsiveness
3.6
punctuality
4.2
Showing 1-5 of 5 reviews

Amber C.
05/2012
5.0
appliance sales
  + -1 more
They gave us an excellent deal on it. All the sales representatives are very helpful. They price compare, and will beat anyones price. We never have problems with their service. We purchase all of our appliances from them.
Description of Work: We purchased a new refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,475

JUDITH B.
06/2008
2.0
appliance sales
  + -1 more
I am trying to get them to honor the warranties. I bought $20,000 worth of appliances. I had to go back through the sales person I purchased them from because that is the only way I could get a response to the service problems I am having. The response to the service complaints is not good. I purchased the items early in 2007 but because of the delay with my remodel they were not delivered until August and because of this they were telling me I was out of my warranty in November of 2007. I will not buy from them again.
Description of Work: I bought new appliances from them for a kitchen remodel.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0


ALEX & DORA W.
02/2007
5.0
appliance sales
  + -1 more
They were very sharp, punctual, professional, and on time. It was a quick turn around. They promised they would have it completed in 48 hours and it was about right.
Description of Work: They installed a new dishwasher and hauled away the old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$551

DAVID K.
12/2006
5.0
appliance sales
  + -1 more
Great salesman( Gary Baker )knew all the answers to my questions. Also, the delivery crew did a fine job (polite and knowledgeable).
Description of Work: Purchased refrigerator, Kitchenaid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

JENNIFER B.
10/2006
1.0
appliance sales
  + -1 more
Sales response was awful. Even getting the GM Tim Kirk involved was no help. The installation of the dishwasher was incomplete. Had to hire a plumber to finish the job. Appliances were delivered damages. Delivery was sketch. They are a middle man;they have no control over ordering or delivery. They had to contact and wait on a reply from their ordering department and then when appliances did not show up on time could not even help with scheduling a delivery. Time Kirk has a very condescending attitude. I will never use them again.
Description of Work: Ordered Bosch dishwasher, new disposal, and refrigerator, delivery, and paid $260 for installation.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,500

    Contact information

    7024 Smith Corners Blvd, Charlotte, NC 28269


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation

    FAQ

    Hhgregg is currently rated 3.6 overall out of 5.
    No, Hhgregg does not offer free project estimates.
    No, Hhgregg does not offer eco-friendly accreditations.
    No, Hhgregg does not offer a senior discount.
    No, Hhgregg does not offer emergency services.
    No, Hhgregg does not offer warranties.

    Contact information

    7024 Smith Corners Blvd, Charlotte, NC 28269