Hatch Homes

After working with this company for over 10 months, it is my belief that they use misleading marketing and hire the lowest quality subcontractors. They spent an entire day installing the wrong siding and never noticed (we had to point it out to them). The crew also peed in our neighbor’s yard (this neighbor has young children), left an exacto knife blade out on our porch floor, left chicken bones and cigarette butts in our yard, and got paint on literally everything (our brick, our porch floor, our door, our bushes, our windows, our new downspouts, etc.). They also have painted the house FOUR TIMES and we still have splotchy paint in multiple areas. They claim to be James Hardie approved, but we provided both a James Hardie rep and an inspector sketches/photos of what Hatch did for our siding and flashing - provided by Bill the owner - and both James Hardie and the inspector indicated that Hatch’s installation techniques do not adhere to James Hardie standards. Because of this, we have asked them to come out and fix it. Instead, they split the third and final invoice into two and have given us 4 days to pay one of them before we incur interest. Four days. Yet they have been working on our home for 10+ months at this point, and there’s still no date scheduled for them to come out and finish. We are not being particular or perfectionists - we’ve literally had two experts come out and dispute the work Hatch has done. Our pm was fired, a crew that worked on our house was fired, and apparently 5 other homes that Hatch worked on between fall 2023 and spring 2024 needed revisions. I do not trust this company, and I recommend steering clear.

Excellent customer service. We got to digitally see color and style options, which gave us confidence in our decision making.

Excellent! Hatch Homes were very professional! The work men was very knowledgeable and completed the job on time! We love our new Hardie Siding! We would highly recommend Hatch Homes!

From start to finish, Hatch Homes was incredible. Quality. Speed. Cost. Customer Service - you name it. We could not be happier!! AND they use licensed contractors no matter the size of the job! In North Carolina, that's not required for jobs under $20k.

Great - will add pictures soon Great experience working with Hatch - I'm a pretty detailed oriented customer and Bill went out of his way to make sure all my questions were answered. He made multiple trips out to meet with me and ensure I was comfortable with the scope of the project. - Chris B

They were hands down the most communicative, open, and honest service I have used in ANY regard to my home improvement. If they say something will happen, it WILL happen. They use the most up-to-date technology to evaluate the job before offering an ala carte estimate for any of the options you could hope for regarding your home exterior. I shopped around with several other companies (independent and big-box companies) and their pricing and service was beyond any of the competitors (by a sizable margin).