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19 years of trusted experience
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Free Estimates
YesWarranties
YesSenior Discount
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Reviews
3.333 Reviews
Showing 1-25 of 33 reviews
Eli L.
05/2022
handyman service
 + -1 moreHow did it go? Ended up with a Floodlight partially attached to my roof and being called a liar by the middleman Gordon after repeatedly emphasizing I would pay whatever it takes to get the job done right. Also, he claims that the tech came by to do further work on the project, but I have home security cameras that disagree. So I ended up paying $307 for a hole in my roof and will have to get up there and do it myself, which I was trying to avoid in the first place. Oh well.
Description of Work: Floodlight install
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$307
DANIEL U.
07/2020
handyman service
 + -1 moreFirst appointment was a no show (though they contacted me 30 min prior to let me know). Second appointment for estimate was on time. But .... never received an estimate. No contact, no explanation, no nothing. So 2 half days away from work wasted, and I’ll still need to get others to come out to do work. Avoid the frustration.
Description of Work: Multiple trim wood rot repair
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sharon C.
09/2018
handyman service
 + -1 moreIt seem like he did not know what he was doing. He just came out and did an evaluation . And had someone do the estimate at the office. Not very knowledgeable.
Description of Work: he to do an estimate
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Deb B.
01/2018
ceramic tile
 + -1 moreThough Jeff the owner and Robert customer service were professional on the phone - the first appt. simply had a no show without a phone call explaining people had the flu. Upon rescheduling, Jeff called a couple hours ahead saying he was not able to accompany the tile man, but that individual was on his way. Nope - another no show with no phone follow up! So, will not be using this company....
Description of Work: Company was sending out a tile person to give me a quote on tile the floor and new shower of a MBR Bath remodel.
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Judy F.
04/2014
handyman service
 + -1 moreThey didn’t know what to do and only recommended to get a roofer. I found other things to do for them which ended up costing me more money than it should have and they didn’t even have what they needed with them. I’m not impressed and I felt like I overpaid.
Description of Work: I hired them do some repairs on my roof
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$449
Cindi J.
10/2013
handyman service
 + -1 moreHe was very pleasant and efficient and clean.
Description of Work: Drywall patch and prep for painting. I got material and he when to work right away. He even came early
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Yes, I recommend this pro
$99
JOSEPH G.
02/2012
handyman service
 + -1 moreService worker did not show up on agreed upon scheduled time. We called home office and allowed them to reschedule. Again, on second attempt the service worker did not show up at scheduled time. Home office this time said they'd send the provider over and due to the trouble we'd had with scheduling the services would be performed free of charge (this would come back to haunt us). Service worker show up and performed work - hung 3 floating shelves, 3 shadow boxes and 2 pictures in nursery and home office. Two days later around 3 AM we heard a crash over the baby monitor and sprang to action to check on our son. Fortunately he was unharmed. 2 shelves the service worker hung had pulled out of the wall and their contents had crashed to the floor. The walls were damaged and a Bose radio was broekn in the process. After examining the shelves I discovered the service worker had not used the hardware provided by the shelf manufacturer (long screws with speial wall anchors to hold the shelf as engeineered). Instead he'd used basic sheet rock screws and no wall anchors at all. After examining all of this work this was the case with everything - no picture frame mounts and nails, no included hardware for the other shelf -- all dry wall screws, screwed directly into the drywall and not even into studs, destined to pull right out of the wall. Everything left hanging was already pulling out of the wall. I called Handyman Connection and explained the situation. (First) I wanted them to come and see this guy's work for themselves so they could ensure he wasn't used on other jobs where his clear incompetence could produce more shoddy work and potential endanger others. (Second) I wanted someone else to remedy the work. Handyman Connection's disposition was that since the work was done for free they would offer "no warranty" (see above - we didn't ask for free work, but missed appointments inspired Handyman Connection to offer to do the work for free). After speaking with the owner and contacting the BBB and the parent franchiser I still got no resolution from Handyman Connection other than they did offer to send the same service worker back to our house to remedy his work -- which in this case was utterly unacceptable due to the demonstrated lack of skill and knowledge to perform the work in the first palce. I am thrilled to see this provider has gone out of business. I hope they have not opened shop under a different name and continue such business practices that would potentially harm children.
Description of Work: Handyman conenction provided estimate for hanging floating shelves (3) and several shodow boxes and pictures in our nursery and home office. After several scheduling snafus the service worker hung the shelves and pictures (see details below). Ultimately we had to redo the entire job ourselves.
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Paul J.
10/2011
handyman service
 + -1 moreIt went extremely well. Denny came out and did the work. He does excellent work, is very professional and knowledgable about all facets of home building. The lights look great and the front door is weathertight thanks to all the work he did. In fact, it has never been this level in the 10 years I've lived here!! He was able to do all this work in less than three hours. I had a coupon for two hours of work so all I paid was for the extra time. I will use Handyman Connection again and ask for Denny. He is a true craftsman! He even gave me pointers on a small closet project I was doing!
Description of Work: Installed four outdoor light fixtures on front porch. Installed weatherstripping and door sweep, leveled front door, fixed shoe moulding on front door, adjusted threshold on front door.
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Yes, I recommend this pro
$40
Butch F.
06/2011
handyman service, plumbing, remodeling, home remodeling
 + 2 moreSee above; sorry, couldn't cut and paste
Description of Work: Handyman Connection of Charlotte was hired to perform two remodel projects at our home, a 1974 brick ranch on crawl and partial basement. The remodel was in 2 parts and included: 1 - convert 5x5 pantry room to a 1/2 bath and add a pantry closet in the existing laundry room. Scope of project was to install frame wall and door opening for pantry, sheet rock, mud, sand both rooms, add plumbing for toilet and sink, set new toilet and vanity/sink, move/install wiring, install hardibacker floor, install doors, install all trim and bring project to paint ready. Homeowner (me) to perform all demo and install tile floor. Project 2 Hall bath remodel - install frame wall and door opening in hall bath to create a closet, sheet rock, mud, sand both rooms and sheet rock over existing ceiling, move plumbing to accomodate dual sink vanity, install new toilet to existing flange, install new tub and surround and perform all related plumbing work, move/install wiring, install hardibacker floor and bring project to paint ready. Homeowner (me) to perform all demo and install tile floor. Work was not completed on either project as mutually agreed by contractor and homeowner. We were promised that an electrician and plumber would perform their trades and Handyman Connection would do remaining work. Electrician hired for all electrical work but no plumber hired for plumbing as Handyman self-performed using Pex & PVC. Handyman did not look under house for floor joists and related plumbing access. My wife had to point out that floor joists would cause plumbing to move over 3.5" due to floor joist location, causing vanity to move same. Vanity purchased could not be used because of code (our concern, not Handyman Connection). Pedistal sink purchased but could not be used because holes drilled in floor for water supply and sewer drain were done in wrong area, causing us to spend more money on smaller vanity. Wife had to perform some finish sanding/drywall work in order to meet our part of the agreed deadline for tile install. Hall bath project inluded repair of flooring where existing tub was placed. Handyman Connection craftsman did good job in this area. Plumber not hired on this remodel as promised and new tub rough in was not done when tub and surround installed. Plumbing moved by Handman Connection for new dual vanity using Pex and PVC (crossed water lines and caused us not to have hot water; they came out at 10 pm after insistance by homeowner). Assured drywall would be completed by specific date in order for us (homeowner) to complete tile work. Handyman Connection did not meet this deadline nor were they even close to prepping wall. Tub plumbing was performed under the house and behind the wall of surround; not ideal conditions and craftsman complained he could not use plumber's putty for tub drain as it should have been assembled prior to install. Shower head set lower than agreed/marked. Vanity install was not done by plumber and lines are loose and not secure to wall in order to use water shut-off valves. Vanity not secure to wall properly. Handyman Connection missed centering plumbing for sinks by approx. 2" on one and 3.5" on the other, resulting in use of flex down tube to meet P-trap. Homeowner asked that something be done and, eventually (after much reminder) a longer P-trap was used to take tension off drain (we were told to keep an eye on it). Sanding on ceiling after paint primer coat resulted in copious amounts of sheetrock dust (floor not covered) and craftsman wiped sheet rock dust with wet rag in attempt to clean, resulting in rubbing dust in brown grout of tile floor recently installed. Also wiped down vanity cabinet with wet rag that was already full of sheet rock dust (now reconsituted) and smeared it all over vanity face causing what we feel is an on-going issue with finish (not resolved in our minds). Overall, the craftsmen were very courteous and professional as well as good at their crafts. However, they are not plumbers or drywall professionals. They did their best with what management threw at them. Management consistently failed to communicate until a meeting as called by homeowner. Some improvement was seen but, overall, management did not inspect job in timely fashion and typically was told by homeowner of progress and needs. Management did not fulfill a key committment made to hire a plumber and never conveyed why it was not done. Attention to detail by management seems to be an area for critical improvement. Person who sold us the job, also managed the job, is very likeable and we were impressed by his attention and professionalism prior to job start. However, we are sorely disappointed and cannot, in good conscious, recommend this company for anything but handyman services. Remodel work seems to be a stretch for them. 20 July 2011 - Electrical contractor hired by Handyman Connection of Charlotte just called to inform me he has not been paid by Handyman Connection for the work he was subcontracted to perform. How sad. Reduced overall rating to reflect our displeasure.
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$5,000
LAURA B.
05/2010
handyman service
 + -1 moreThe operator set up an appt with me. The handyman called us the day before to ask more specific questions in case he had to pick up something for us at Lowe's. He came in, did the job. They called back to ask how it went and to schedule any follow-up jobs. AMAZING CUSTOMER SERVICE.
Description of Work: The operator set up an appt with me. The handyman called us the day before to ask more specific questions in case he had to pick up something for us at Lowe's. He came in, did the job. They called back to ask how it went and to schedule any follow-up jobs. AMAZING CUSTOMER SERVICE.
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Yes, I recommend this pro
$70
Lori G.
10/2009
contractors
 + -1 moreThey had different workers to specialize in different tasks, which was nice. I could call them to get my estimates then the workers would come out to do the work. I am a very picky customer and they were very good to me. They addressed all of my issues and made all the repairs I wanted. I thought the price was fair, too.
Description of Work: Handyman Connection did a lot of miscellaneouos jobs for me including work on my stairs.
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Yes, I recommend this pro
$750
HELEN T.
06/2009
electrician
 + -1 moreThey were great and we had a good experience with them. They took the time and explained what they were doing and gave us options of how to fix the lights. They were careful to protect the flooring and cleaned up after they finished the work. They were professional, responsive and punctual.
Description of Work: We used Handyman Connection last Friday and had some hanging light fixtures done.
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Yes, I recommend this pro
$300
MARY H.
03/2009
handyman service
 + -1 moreThe work was satisfactory. I had to call them back about the light switch, but of course they came back and redid it at no charge. I would hire them again if I couldn't find anyone else, they were really expensive.
Description of Work: They repaired some locks on my doors. They repaired a light switch.
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Yes, I recommend this pro
$100
FRANK K.
03/2009
handyman service
 + -1 moreI understand the 1st guy isn't working for them anymore. I would hire them again.
Description of Work: We had them replace a piece of cabinet over the stove. He also installed a microwave oven, but didn't tighten the bolts enough and it was rocking. We had to call them back because the first guy didn't do it right, but the second guy fixed it.
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Yes, I recommend this pro
CATHERINE P.
03/2009
handyman service
 + -1 moreShe was pleased with her experience.
Description of Work: My mother in law had a list of odds and ends, including interior painting to be done.
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Yes, I recommend this pro
$200
CATHERINE P.
03/2009
siding
 + -1 moreI wasn't happy with their communications of what they could and couldn't do. They weren't prepared for the job. I had to call someone else for the job. They didn't have the ladder, but then called and said they could find someone with a ladder and do the job. They called me back and said they couldn't do the job. I didn't use them for this obviously. My impression was that their price was higher than who I ended up using for this work. This is probably just not their area of expertise. I would consider them in the future for other kinds of work.
Description of Work: We were in the midst of having our roof worked on when rotten wood was found. Handyman Connection was the first company I called. They quoted replacing this.
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Yes, I recommend this pro
Lucas W.
01/2009
handyman service
 + -1 moreThey were willing to come out and do a small roof job. I was also pleased with the work they did.
Description of Work: They repaired some loose piping on the roof.
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Yes, I recommend this pro
EARLINE C.
10/2008
handyman service
 + -1 moreNot good. First set of workers did a lot of talking and not much work. My sisters and I had to paint the baths that the handymen were supposed to paint. The project was to be started on September 8, 2008 and finished by the end of week. The Handyman Connection dismissed the first set of workers and sent out another set. By the first week in October, the job was done, but not as contract stated and the quality of the work was good and bad. Good work on tiling, bad work on painting and damaging our appliances, walls, and front wood at front door entrance. We finally just paid what was on the contract and told the workers not to return, we would finish the painting. Putting the sink in was substituted for the lack of painting by workers and we found out that a home improvement store would have installed the door and replaced the damaged wood for three hundred dollars less than we were charged. It could have been because of the old neighborhood we were in because we heard a lot about the fabulous homes that they had to get to and had to rush on our job contracted.
Description of Work: The bathrooms tiled, bead board in one bath, new sink installed in 1/2 bath and master bath. Asked for and had back patio installed for an additional five hundred dollars.
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$3,400
Response from Handyman Connection of Matthews
TOM R.
06/2008
handyman service
 + -1 moreThey were prompt and were very reasonably priced. The worker was very professional and prompt and courteous and did excellent work. I would recommend them and use them again.
Description of Work: They did a lot of odd jobs for us. They did a lot of repairs.
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Yes, I recommend this pro
DIANA F.
03/2008
handyman service, woodworking, interior painters
 + 1 moreWe had difficulties with the first person they sent out, but they sent out someone new, and he rectified it to our satisfaction. They did everything they could to make it right. We were satisfied in the end.
Description of Work: They did interior painting and crown molding.
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Yes, I recommend this pro
$900
06/2006
handyman service
 + -1 moreThey were able to come the very next day, which was fine. The man did the best he could at fixing the problem. It took a while to complete the job, but at least they responded quickly. The man was very nice. He had a hard time and had to do some things over and over again. It wasn't fixed exactly as it should have been, but it worked out eventually.
Description of Work: Fixed the dead bolt and door frame after someone had kicked in my door.
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$175
BILL L.
09/2005
contractors, gutter repair, handyman service
 + 1 moreI SPOKE TO TWO PEOPLE IN THE COMPANY, CRAIG AND ROD. BOTH WERE VERY PROFESSIONAL AND OFFERED AN AFFORDABLE, QUALITY SOLUTION TO THE ROTTING OF SOME OF OUR EXTERIOR TRIM. ROD DID THE ACTUAL WORK, AND HE DID A FANTASTIC JOB. IT WAS QUALITY WORK (FIXING SOME WORK THAT HAD ALREADY BEEN FIXED BEFORE WE MOVED IN, BUT WAS NOT DONE WELL AND ROTTED AGAIN.) I WAS VERY IMPRESSED AND WILL USE THIS COMPANY AGAIN.
Description of Work: HANDYMAN SOURCE DID SOME CARPENTRY REPAIR WORK ON THE EXTERIOR OF OUR HOUSE, INCLUDING SOME GUTTER REPAIR, DOOR FRAME REPAIR, AND SOME EXTERIOR TRIM REPAIR.
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Yes, I recommend this pro
$800
TRACEY K.
07/2004
handyman service
 + -1 moreI WAS GOING TO REPLACE THE DOORS, BUT ONCE I SPOKE WITH THEM THEY DIDN'T NEED REPLACING, SAVING ME A LOT OF MONEY.
Description of Work: THEY REPAIRED SOME WOOD ROT ON FRENCH DOORS, REPLACED A ROTTEN THRESHOLD, REPLACED WEATHER STRIPPING, AND REPLACED A LATCH.
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Yes, I recommend this pro
$300
04/2002
handyman service
 + -1 moreDID A POOR JOB AND CHARGED TOO MUCH FOR IT. DIDNT INCLUDE AREAS THE MEMBER THOUGHT SHOULD HAVE BEEN INCLUDED. NOT VERY PROFESSIONAL. DIDNT EVEN HAVE A LADDER.
Description of Work: HANDYMAN WORK, PAINTING, ETC
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JEANNE H.
01/2002
handyman service
 + -1 moreTHE FIRST TWO JOBS WERE GOOD, BUT THE MANAGER WAS UNPLEASANT ABOUT MY COMPLAINTS ON THE TILE JOB. HAS NOT BEEN A PLEASANT EXPERIENCE.
Description of Work: SHELVING IN CLOSETS, WHICH WAS AVERY GOOD JOB. WIRING FOR OUTSIDE LIGHTS, DONE VERY WELL. RETILED A BATHROOM, AND THE TILES ARE UNEVEN, HAD A LEAK. THEYRE NOT QUALIFIED TO INSTALL TILE, BUT FOR GENERAL HANDYMAN WORK, THEYRE GOOD.
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- 1(current)
- 2
Contact information
1805 Sardis Rd N Ste 138, Charlotte, NC 28270
https://handymanconnection.com/matthewsService hours
Monday:
8:00 AM - 8:00 PMTuesday:
8:00 AM - 8:00 PMWednesday:
8:00 AM - 8:00 PMThursday:
8:00 AM - 8:00 PMFriday:
8:00 AM - 8:00 PMSaturday:
8:00 AM - 8:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Unfinished Carpentry,
Interior Painting,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
Siding,
General Remodeling,
Plumbing,
Gutters,
Electrical,
Ceramic Tile,
Basement Remodeling
FAQ
Handyman Connection of Matthews is currently rated 3.4 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Handyman Connection of Matthews accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Handyman Connection of Matthews offers free project estimates.
No, Handyman Connection of Matthews does not offer eco-friendly accreditations.
No, Handyman Connection of Matthews does not offer a senior discount.
No, Handyman Connection of Matthews does not offer emergency services.
Yes, Handyman Connection of Matthews offers warranties.
Handyman Connection of Matthews offers the following services: Home repairs, home remodeling including bathrooms, kitchens & basement.
Carpet & HVAC.
Contact information
1805 Sardis Rd N Ste 138, Charlotte, NC 28270
https://handymanconnection.com/matthewsService hours
Monday:
8:00 AM - 8:00 PMTuesday:
8:00 AM - 8:00 PMWednesday:
8:00 AM - 8:00 PMThursday:
8:00 AM - 8:00 PMFriday:
8:00 AM - 8:00 PMSaturday:
8:00 AM - 8:00 PM