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Garage Door Doctor

Garage Doors, Garage and Shed Building

Reviews

4.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
8%
3
0%
2
8%
1
15%


Rating CategoryRating out of 5
quality
4.3
value
3.5
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-13 of 13 reviews

Elom E.
11/2024
1.0
garage doors
  + -1 more
So sad how this company installed my garage door in my new house and the garage door never worked. They asked me to pay them even before they come do it and I did because of a small discount that they were giving me . Now I have to go get another company that I have to pay to re do it .
Description of Work: Fixe the work that they did .

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

Stephanie J.
04/2022
1.0
garage doors, garage builders
  + 0 more
They charged us a lot of money to a work that was easy to fix they were really unfair.
Description of Work: Garage door and Bird nest
Rating CategoryRating out of 5
$100

Bill W.
05/2021
5.0
garage doors
  + -1 more
Gilbert was very professional Excellent job and well done
Description of Work: Fix garage door
Rating CategoryRating out of 5
Yes, I recommend this pro

AMY G.
05/2021
2.0
garage doors
  + -1 more
Setting up the appointment was easy. Phone call and service was scheduled for first thing the next morning. I could see the spring was broken and garage door wasn't opening. Very nice tech called before arriving and took a few minutes to inspect the garage door workings before starting the repair. My bad, he only asked me if I wanted the 10k or 20k springs. I opted for the 20k open/close springs. He told me it would be $773. I wasn't happy with the price, but I needed the repair badly in as little time as possible so I agreed. Only after the work was nearly completed did I find out I had unknowingly agreed to have him swap out MANY other parts and charge me handsomely for them as well. Upon inspection with my untrained eye, only about half of the "worn out" parts looked like they needed replacing to me. Word to the wise, ask questions! I looked back at my old records with this same company and was only charged like $350 the last 2 times my springs broke for springs only, not all those extra parts.
Description of Work: broken spring replaced

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$773

Ruairidh R.
04/2021
5.0
garage doors
  + -1 more
Called Thursdsy and was thrilled to have a Friday appointment. PJ gave a fair price and got straight to work no sales call then scheduling out. Had the new motor, sensors rollers, rails installed next day, very quickly, friendly and helpfull. Strongly recommend this company after no shows with other companies.
Description of Work: Replace garage door opener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

courtney P.
03/2021
4.0
garage doors
  + -1 more
Robert got here quickly. Service was great. The door works better than ever!
Description of Work: Garage door repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Christopher C.
02/2021
5.0
garage doors
  + -1 more
Robert with Garage Door Doctor was on-time, courteous and knew exactly what the issue was with the torison bar and spring. He explained a couple options and got right to work fixing the issue. Once complete, Robert tested everything out and thourghly cleaned of after himself. Robert and Garage Door Doctor were a pleasure to work with. I will definitely use them in the future if needed and highly recommend them.
Description of Work: Replace Torison Bar and Springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Melissa P.
01/2021
5.0
garage doors
  + -1 more
Fast, efficient, fair priced
Description of Work: Replaced pulleys, springs
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda M.
12/2020
5.0
garage doors
  + -1 more
Excellent...Cake & Robert arrived early and immediately knew what the problem was. They replace rails, rollers, brackets very professionally.
Description of Work: Repair rails On Garage Door
Rating CategoryRating out of 5
Yes, I recommend this pro

Douglas R.
12/2020
5.0
garage doors
  + -1 more
new spring
Description of Work: Called Garage Door Doctor last night due to a spring failure. Robert & Cale showed up promptly @ 0800 scheduled time. Discussed price options prior to starting job. All work completed professionally with quality parts & in a timely fashion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth L.
12/2020
5.0
garage doors
  + -1 more
My garage door broke and I called Garage Door Doctor. Robert was here within 3 hours and was polite and professional. He repaired the garage door and gave me a fair price. Very satisfied would definitely recommend
Description of Work: Garage door repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Jessie H.
11/2020
5.0
garage doors
  + -1 more
Garage door repair
Description of Work: Robert and Rick were great! They showed up in masks and were very helpful in explaining the issue and taking care of things immediately! Would definitely recommend:)
Rating CategoryRating out of 5
Yes, I recommend this pro

Carly K.
11/2020
5.0
garage doors
  + -1 more
Robert was polite and professional. He arrived on-time and completed the work efficiently.
Description of Work: Garage Door Replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    Charlotte, NC 28269


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors,
    Garage and Shed Building

    FAQ

    Garage Door Doctor is currently rated 4 overall out of 5.
    No, Garage Door Doctor does not offer free project estimates.
    No, Garage Door Doctor does not offer eco-friendly accreditations.
    No, Garage Door Doctor does not offer a senior discount.
    No, Garage Door Doctor does not offer emergency services.
    No, Garage Door Doctor does not offer warranties.

    Contact information

    Charlotte, NC 28269