Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

FRIENDLY COMPUTER SERVICE

Computer Repair, Computer Sales, Computer Training

About us

Yes, computers can be friendly. We provide laptop and desktop repairs on-site. We provide networking services, reloads, configurations, spyware/virus removal, data recovery and build custom high-performance gaming systems. Services and Rates Services: Rates: Standard On-Site $85 per hour In-Shop Labor $85 per hour Emergency $129 per hour Networking $99 per hour Mac $99 per hour A/V & Surround Sound $85 per hour Laptop repair $99 per hour

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

POS Implementation, CAT5 Cable Installations, Custom-Built Business Systems, Wireless Design & Implementation, Data Migration and Backup Services, Wired and Wireless Security Services, Remote System Support, Server Maintenance, Network Design, Diagnostics and Repair of all software and hardware, Virus/Spyware/Popup Removal and Prevention, Internet Security, Relocation Services, Data Recovery, Repairing and Upgrading Slow Running Computers, Mac Repair, Remote Back up, and More

Services we don't offer

We service most technology, call for more information or if you have a specific request.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.711 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
9%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
5.0
responsiveness
4.5
punctuality
4.9
Showing 1-11 of 11 reviews

David W.
09/2011
5.0
computer repair
  + -1 more
Excellent service. Jamie showed up on time and was very knowledgeable and friendly. He fixed the graphics board quickly and cleaned up my registry and other items. Went through my startup programs with me and disabled many that I didn’t need. Price was right (which included Angie’s list discount). Overall, a quite positive experience.
Description of Work: Diagnosed and replaced a bad graphics board, which only took a few minutes. Since “I had already paid for the hour", Jamie cleaned up my system and gave me quite a few helpful hints.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Melissa G.
07/2011
5.0
computer repair
  + -1 more
It went great. The first contact on the phone provide that this company is "friendly". The service tect was on time, nice and got the job done.
Description of Work: The service man was great! I had a virus on my children computer that was NOT for young children. He got rid of the virus, cleaned up my computer and installed the protection the computer needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Paula H.
07/2011
5.0
computer repair
  + -1 more
Jamie arrived on time, was friendly and professional, and extremely knowledgable. He quickly solved a nagging problem we had getting a wireless signal, and helped us with getting our new PC up and running. He even set up our printer so that I could print from my netbook as well as from my PC. Great service!
Description of Work: Wireless Internet connection and new computer and printer set-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Joe W.
05/2011
5.0
computer repair
  + -1 more
Jamie came to our house (the same day) and resolved the problem in less than 1 hour. He also explained a number of ideas to my son to help prevent this problem from occurring again. He was prompt, professional, and courteous, and he "went the extra mile" for us.
Description of Work: My son's laptop computer had become infected with a virus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Lisa S.
03/2010
5.0
computer repair
  + -1 more
Jamie was very helpful and took time to explain what he was doing for our computer. Our computer was sluggish and our CD burner wasn't working. He added memory, cleaned up our programs and replaced the CD/DVD burner.
Description of Work: Cleaned up the programs on my computer to increase speed. Added memory and replaced my CD/DVD burner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Jody S.
02/2010
5.0
computer repair
  + -1 more
They were fantastic and provided wonderful service. The technician started the work immediately once he came out. He told me about my issues really quickly. He told me the different ways of fixing my computer. He also gave me some options of having my computer replaced. He told me as to what I could do which would be less expensive instead of being more expensive. He also told us as to what we could do until we could decide as to what we wanted to do. He had to follow up with us multiple times in a couple of weeks. He was very good about following up and staying behind me when I needed to get back with him. We are going to wait till April and then think of checking for a new system. They gave me a very good discount based on the coupon that we had. He was punctual and in fact, he was early. He was very professional and I would use his services in the future too.
Description of Work: I used Friendly Computer Service to fix my computer in December.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Marshall S.
01/2010
2.0
computer repair
  + -1 more
The guy that was here, came out for quite a long time and was unable to figure out how to network to the printer. We ended up getting charged for quiet a long visit even though over half that time was spent trying to figure out the printer problem which he was unable to fix. He told us that he would research the problem and he would get back with us. After a week of not hearing from him, I had to call them. At that time they told me they couldn't fix the problem that I would have to go and buy a second printer in order to have it network wirelessley.
Description of Work: They tried to network my three home computers and tried to get my laptop to print wirelessley to my one printer.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
1.0
punctuality
4.0

$246

Response from FRIENDLY COMPUTER SERVICE
Unfortunately, This person did not understand the issue between PC and MAC and the way it needs to be networked. Some printers will not network with both PC and MAC. He also canceled his call back for us to explain what the issue was more clearly. We were returning there for free but client did not want resolution.

ROBIN & EDLA B.
12/2009
5.0
computer repair
  + -1 more
They came when they said they were going to be here. The technician that came out did a very thorough job. The computers worked again after he left and we haven't had any problems since.
Description of Work: We had a virus on our desktop, which he took care of. He also took care of a local area network to go with the desktop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SANDY S.
12/2009
5.0
computer repair
  + -1 more
They were very professional and very friendly. I will use them again for my computer needs.
Description of Work: They cleaned up one of my computers and got all of our computers and laptops in sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Victoria E.
11/2009
5.0
computer repair
  + -1 more
Tara and her folks are amazing. I had an emergency situation where I was working on a tight deadline. I called them on a Saturday, and was invited to bring it right over. They tore it apart immediately, recognized the problem, and started calling all around for parts that would allow them to off-load the data and replace the drive right away. I had the computer back by Monday, and was good to go. (It would have been completed on the same day, if they had found a place open with the right part.) Then when I needed a tweak to get one of my uniue settings back, they immediately walked me through the process over the phone, and had me back to work in minutes. I have just returned with another of my computers, and again they are immediately up and cranking. I have never been so happy with a computer repair service, for their speed, level of competance, thoughtfulness, and their excellent pricing. The customer really comes first with these folks. They can talk you through a lot of fixes on the phone, or you can take your computer in, or they will come to you in their cool little van, so you don't never have to unplug a thing. It was most convenient for me just to drop by. I have recommended them to all my inquiring frineds and clients. I have just come to realize that they also create beautiful laptops and desktops, with all the bells and whistles, at prices that beat the pants off the competiton. So now I'm thinking about asking for a new laptop for the upcoming holidays...
Description of Work: They diagnosed my computer, found I had a dead hard drive, retrieved my information, replaced the hard drive, and reinstalled the data.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JAN & CHARLES E.
03/2009
5.0
computer repair
  + -1 more
They are great. The computer works after they have worked on it. It is consistent and works for a long time. They have home service. I didn't have to take the computer to them. I have used the company several times.
Description of Work: The company is working on my software. I got them specifically to install new spy ware, my firewall etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

    Contact information

    200 Misty Dawn Lane, Charlotte, NC 28270

    www.friendlycomputers.com/charlotte

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 7:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    FRIENDLY COMPUTER SERVICE is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 9:00 AM - 7:00 PM

    FRIENDLY COMPUTER SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, FRIENDLY COMPUTER SERVICE does not offer free project estimates.
    Yes, FRIENDLY COMPUTER SERVICE offers eco-friendly accreditations.
    Yes, FRIENDLY COMPUTER SERVICE offers a 10% senior discount.
    Yes, FRIENDLY COMPUTER SERVICE offers emergency services.
    Yes, FRIENDLY COMPUTER SERVICE offers warranties.
    FRIENDLY COMPUTER SERVICE offers the following services: POS Implementation, CAT5 Cable Installations, Custom-Built Business Systems, Wireless Design & Implementation, Data Migration and Backup Services, Wired and Wireless Security Services, Remote System Support, Server Maintenance, Network Design, Diagnostics and Repair of all software and hardware, Virus/Spyware/Popup Removal and Prevention, Internet Security, Relocation Services, Data Recovery, Repairing and Upgrading Slow Running Computers, Mac Repair, Remote Back up, and More
    We service most technology, call for more information or if you have a specific request.

    Contact information

    200 Misty Dawn Lane, Charlotte, NC 28270

    www.friendlycomputers.com/charlotte

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 7:00 PM