Footprints Bath and Tile of Charlotte

My floor looks fabulous. They showed up when they said that they would, and they were very professional. They had to come back to complete the last coat, and they worked around my schedule.

Wonderful customer service (which is hard to come by these days). Had rep come out and give us a bid, did a wonderful job and making me aware of all of my options (Thank You Steve!!) Hired the company that day, had the job started the next day, and completed within 2 days. I had a very good experience with this company, and will definately be referring them whenever I am asked for a flooring company.

Steve's team did an excellent job on our floors and were extremely professional and courteous to work with. Always on time, worked hard throughout the project, and the result is beautiful. Steve (owner) provided the initial quote with followup call, and promptly responded to all questions we had. Very personable and professional, and I am recommending Footprints to my friends/neighbors.

Outstanding job. Pleasure to work with.

Steve and the crew have been excellent during the entire process. They helped me pick a custom color, suggested the finish and process (water vs oil). They even offered to come back in after my move in date to touch up any spots damaged by movers.

Steve and the crew at Footprints went out of their way to get my floors done in a very narrow window of opportunity for me. They did a beautiful job, went above and beyond the call of duty, and I could not be happier with the results.

The estimate was very professional. The floor workers came out when they said they would and were on time. First for the floor removal (so floor could dry), then for the replacement, sandind and refinishing. although the sander broke down in the morning, they went and got a new one and still finished the job that day.

After getting other bids for refinishing my floors, I found that it was really going to be a hassle. I spoke with Bryan at Footprints and he actually turned my thinking around. They did all the work and did a GREAT job. They arrived and finished the job as scheduled, very courteous. Ian did a great job helping us pick the correct stain to up date our home.

Steve is very friendly and delivers high quality service. He refinished my original hardwood floors and they turned out beautifully. He also came back and tiled the fireplace area and was very flexible with his schedule to match mine. I would recommend Steve and Footprints to any of my friends or family.

WE REPLACED THE HAEDWOOD FLOOR IN OUR KITCHEN THE MANAGER / OWNER, IS GREAT TO WORK WITH.. THANK YOU; STEVE B.

Tried once to write a review, but errored out, not sure it went through.Great Job! Laminate was first thought but got the hard wood floors re-finished instead. I am happy with them. The price was reasonable and think I will be happier with the end result. Good people and good time to get the job done. I felt like my best interest was what was important and that is what counts when making your home improvements. I have another room to do and will definitely ask them back.

Both Bryan and his crew were very easy to work with. They were on time for appointments, the work was completed on schedule and I have received many compliments on the floors-the refinishing is beautiful.

Footprints did an amazing job. my floors are stunning! the salesman was great and very patient. The installer was courteous, prompt and knowledgable. We went with the full hardwood install. The price was very competitive, the install took only a week and there was barely a mess. I would recommend Footprints to anyone and everyone.

t he floor looks good but I dont know how long it will look like this since it is a rental house

Everything was great the floors look fabulous

Everything was great

They did an excellent job refinishing and re-staining my wood floors. I would highly recommend Footprints to my friends and family.

Steve was wonderful to work with and floors look beautiful. There was a little damage to a wall by installers and Steve immediately had someone out to fix the problem. I am very satisfied.

The installers were very professional as was Mike the owner. Great job.

Paige at Footprints was my initial contact with scheduling and customer service while Mike was the sales contact/bid professional who oversaw our entire project. Mike was professional, courteous, and thourough in the bid process, willing to work with us on scheduling flexiblity and on site the morning our job was started. Amos our lead tech was professional and courteous and ensured that our job was completed to my satisfaction. Mike also did exactly what it took to make sure I was 100% satisfied with the finish and work completed. Thank you Footprints for restoring our floors to their original beauty!

WOW, what can I say. Steve Cosgrove was excellent, covered all details, went the extra mile when we ran into a bump. The workers were great, professional respectful of our home. Once the new floors were in, they were astounding, absolutely BEAUTIFUL!

They did a very good job. We have 55 year old floors tha d been carpeted and they look like new. I stressed that since the walls had just been painted that they needed to keep the dust down and there was no dust to clean and the floors look great.

The Footprints team was super quick and reliable. They finished ahead of schedule and our floors look perfect!