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Fish Window Cleaning

Window Cleaning, Pressure Washing, Gutter Cleaning,

About us

Fish Window Cleaning®, your local commercial and residential window cleaning company, started in 1978. Over the past 40+ years, we've grown to over 275 locations across the US. The Charlotte location is locally owned and independently operated. Many years of experience have showed us what is really important to our customers - reliability. We understand that if we are cleaning your home or business, it's crucial that we show up when we say we will. You can rely on us all year long. We are licensed, bonded, and insured and provide the highest quality service. Our cleaners are friendly, uniformed, and extensively trained to work quickly but safely and effectively. We can't wait to provide you with your free estimate. Give us a call at (704) 494-3474 or visit https://www.fishwindowcleaning.com/Charlotte. Thank you and we look forward to serving you soon!

Business highlights

47 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Interior and exterior window cleaning services for homes and businesses. We also clean screens, mirrors, chandeliers, ceiling fans, gutters, pressure washing, skylights, & solar panel cleaning. We also do construction clean up for windows.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.110 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
0%
3
10%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.1
value
4.3
professionalism
4.2
responsiveness
4.1
punctuality
4.4
Showing 1-10 of 10 reviews

DENISE L.
09/2017
5.0
window cleaning
  + -1 more
They were punctual which is highly unusual for Charlotte. They did a great job and left everything nice and clean. My windows were left very clean.
Description of Work: They did window cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michelle S.
09/2017
5.0
window cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Jolene B.
07/2017
5.0
window cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia E.
06/2016
5.0
window cleaning
  + -1 more
Could not do enough to make us happy. Very pleased with their attention, time of completion and really wanting to make us happy with their service.
Description of Work: Cleaned exterior Windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda S.
01/2015
3.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$429

Response from Fish Window Cleaning
Hello [removed member name]. It appears from your address that you had service with the Fish franchise in Concord, which is independent from ours here in Charlotte and our account here on Angie's list. I'll pass your rating along to that franchisee. If that's not the case and your had service out of our Charlotte office I'd be very interested in hearing your comments on how we could have taken a "C" level performance and moved it up a notch or two. Thanks and make it a grea day...Stephen / Fish Window Charlotte

Lindsay K.
01/2015
5.0
window cleaning
  + -1 more
Awesome service from Fish Window Cleaning! I found them through Living Social but will definitely be a repeat customer. Delightful people and great window care. Responsive, prompt, accommodating, professional, friendly, and knowledgeable. Highly recommend.
Description of Work: Cleaned storms and glass for 9 windows on the main floor - purchased Living Social voucher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Fish Window Cleaning
Thanks for the kind words [member name removed]. I'll pass them along to the technicians. And thanks for your business. Make it a great day...Stephen

Nicole W.
07/2014
1.0
window cleaning
  + -1 more
Awful. First call to set up appt was fine but then the guy called me back 2 minutes later and repeated all the info he'd already told me. When I told them we'd just had this conversation he just laughed. They never showed up on the date we'd booked (probably b/c it was a Living Social deal). I called and was told he would check but then never called me back. I finally got a new appointment and was told they would be there to check out the property the next day but when that guy showed up he said he was actually there to clean the windows. They charged for removing screens and the window dividers but then didn't put them all back afterwards. Not all windows were cleaned outside (which they were supposed to be) - I could tell because they had old spiderwebs which would not have survived a cleaning. Don't use these guys - save yourself the trouble and hire a company that is professional.
Description of Work: Cleaned 20 windows - but not well.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$89

Debora D.
06/2013
5.0
gutter cleaning, window cleaning
  + 0 more
It was excellent. They're punctual, professional, and clean. I would encourage other members to use this company.
Description of Work: Fish Window Cleaning cleaned my windows and gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jandyra V.
03/2013
1.0
window cleaning
  + -1 more
When I returned home that evening, i was very surprised to find that the windows were still nearly as dirty as before. I contacted the owner, and he immediately placed blame on the contractor that had applied the treatment. The project manager met with the contractor as well as a representative for the product used. They performed extensive testing over several days and found the product had been properly applied, and could be cleaned using warm water and Dawn detergent. I had been told they would use Dawn detergent, and had they asked for warm water, I would have made sure it was available to them. I have no actual knowledge of the product used. I have tried multiple times to resolve the issue and get my windows clean. Most recently I requested that they either issue a refund so I can hire someone else, or schedule another date to clean the windows with warm water and Dawn. I have not heard back from them.
Description of Work: I had previously engaged Fish to clean the exterior of my windows, and they had done an excellent job. After calling for window cleaning services again, I found that the company was under new ownership. I met with them to discuss the job. Due to recent treatment to our building, the windows were quite dirty, and I wanted to make sure they understood what had been done and ensure they could clean the windows. I was assured that it would be no problem to clean the windows.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$175

Response from Fish Window Cleaning
We appreciate (member name removed) input and in response offer this explanation. I met with (member name removed) initially to understand the scope of the project and to set expectations. At that time she explained that the building's brick exterior had been treated with a waterproofing solution that had over sprayed onto the windows since the several years prior when Fish had cleaned her windows. I explained our process to her and that our secret formula was Dawn detergent and cold water.We did a test on her kitchen window at the initial meeting which showed that while the dirt, dust and pollen was removed that the chemical over spray was still present. I specified that if additional processes and chemicals were required we would make that assessment at the time of cleaning and seek prior approval of additional expense. Our written estimate specifically states that water stains and removal of foreign chemicals are not included in a standard maintenance cleaning. She approved the test saying that was good enough for her. When our technicians were cleaning they met with the same results, attempted additional processes, were unable to remove the foreign chemical and performed the maintenance clean per (name removed) agreement. Afterward our Production Manager communicated with (name removed), her project manager who was not a janitorial professional, representatives of the chemical company and others in order to find a resolve. The solution determined by her project manager but not witnessed with Fish Window participation was the use of hot water. Fish does not offer hot water cleaning as part of our cleaning solutions which was explained at the onset and then again when this solution was presented. Hot water cleaning is normally only available through select professional high pressure washing firms because of the high expense of portable commercial grade heaters typically configured into a pressure washing system and the special cleaning tools equipped with hot water seals. At this point we repeated that hot water cleaning was not a service we offered, that we had exhausted our cold water solutions and that the investment which had been made had been fulfilled by the services initially presented, agreed upon and performed. We believe we were upfront in our explanation of services, set reasonable and agreeable expectations, invested in the project through additional process testing and post research, performed the service as was contracted and are worthy of a more positive recommendation. We understand the remaining foreign chemical substance is a disappointing result but we didn't put it there nor did we contract to remove it. We feel holding us responsible is misdirected anger at the situation and should be considered as such. A more effective approach would have been to require that the project manager and the company contracted to apply the waterproofing chemical be held accountable to clean up their own mess. Thanks for the opportunity to respond....Make it a blessed day...Stephen Ringel, Fish Window Cleaning Customer Servant

Michelle S.
01/2013
5.0
window cleaning, pressure washing
  + 0 more
Very professional and timely. Very thorough and detailed yet moved quickly. I will gladly call upon Fish window cleaning for our future needs!
Description of Work: Washed interior and exterior windows of our home. Also pressure washed our back patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    3210 Motorsports Lane Suite 4, Charlotte, NC 28269

    https://www.fishwindowcleaning.com/charlotte

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Window Cleaning,
    Pressure Washing,
    Gutter Cleaning,
    Solar Panels,
    Skylights,
    Awnings

    FAQ

    Fish Window Cleaning is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    Fish Window Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Fish Window Cleaning offers free project estimates.
    Yes, Fish Window Cleaning offers eco-friendly accreditations.
    No, Fish Window Cleaning does not offer a senior discount.
    Yes, Fish Window Cleaning offers emergency services.
    No, Fish Window Cleaning does not offer warranties.
    Fish Window Cleaning offers the following services: Interior and exterior window cleaning services for homes and businesses. We also clean screens, mirrors, chandeliers, ceiling fans, gutters, pressure washing, skylights, & solar panel cleaning. We also do construction clean up for windows.

    Contact information

    3210 Motorsports Lane Suite 4, Charlotte, NC 28269

    https://www.fishwindowcleaning.com/charlotte

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed