Finishing Touches Construction Inc. serves the greater Charlotte area specializing in bathroom remodeling, kitchen remodeling, basement finishing and more. We have the knowledge and ability to turn your home improvement dreams into reality in any style and budget. We are committed to quality work and exceptional customer service. We are dedicated to each project from start to finish and take one renovation at a time.
Additional e-mail - rgarcia1171@yahoo.com. See website for additional service.
We had an appointment set for 4:00 p.m. on Wednesday, October 22nd. He called about 12:30 p.m. and wanted to know if he could come by earlier because he was in the area. I work about 30 minutes away so I had my brother meet him to accommodate his schedule. He looked at what we wanted done and said that he would get back in touch with a quote. After a week of not hearing from him, I e-mailed him and ask if he had a quote ready for us. He never responded to the e-mail and never submitted a quote. If he was not interested in doing the job, he could have at least responded that he was not interested. A poor way to do business.
Description of Work: We ask him to give us an estimate for making the deck into a screen porch.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Finishing Touches Construction
[member name removed], I am so sorry you felt it necessary to rate me so low, instead of giving me a call to make sure there was not a communication problem. I sent you an email, see the date stamp below. It is possible that my email ended up in your junk mail. I do appreciate your brother coming early to accommodate my schedule. I would not take that lightly, and I always respond to my customer. If you had let me know that you never received your estimate, I would have sent it a different way. I sent you an email asking if you had received the estimate and you never responded. So, I assumed you saw the estimate and were not interested. Thanks, Roger __________________ From: rgarcia1171@yahoo.com Subject: Estimate (No. 1552) - from FTC, Inc. Date: November 5, 2014 at 10:58:29 PM EST To: [member name removed] Hi [member name removed], It was a pleasure meeting you. The estimate you requested is attached. Please review it and feel free to contact me if you have any questions. We look forward to working with you. Sincerely, Roger Finishing Touches Construction, Inc.
EMILY C P.
09/2014
5.0
handyman service
+ -1 more
Roger was prompt and his men were capable. I had bought 4 hours time but needed to order another part for one door so he left before all the time was used. When the new part came in, he came back and installed using the previous credit. Very professional and considerate. I would use again.
Description of Work: installed door locks that I had previously purchased, sawed down side of sticking gate, installed mailbox latch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Finishing Touches Construction
Thank you for your review. I appreciate your comments. Please let me know if I can be of assistance in the future. Roger
Hettie K.
09/2014
5.0
remodeling, handyman service, home remodeling
+ 1 more
My husband and I could not be more pleased with our new bathroom. We feel like we are in a nice hotel every time we use it. This is probably nothing different from anyone who has a home improvement project completed. But our experience probably is different because we had a tight budget and weren't going to spend more. The thing about Roger that was different was this: he listened. While others had given us estimates of $16K and $13K for our 1,100 square foot house, Roger suggested we purchase the fixtures and fittings and his guys would install them. He offered suggestions about our questions in person and via email. He sent me an estimate promptly. It was so reasonable. (The total cost was $5000. Who gets a new bathroom for that price? And it looks great!) I let Roger know when I placed the order and he scheduled us. He offered to pick up the items (no extra charge) and his guys worked for four days. They were courteous and cleaned up after themselves daily. When the job was done and paid for we noticed two minor issues. They were taken care of the following day (a Saturday) to our satisfaction. This is the way it's supposed to work...a conscientious business owner, a hard-working professional crew, and a happy customer. We've already gotten an estimate for the next improvement project.
Description of Work: Upgrade for 22 year-old master bathroom within a reasonable budget.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Finishing Touches Construction
Thank you very much! Roger
BARBARA M.
09/2014
5.0
ceramic tile, drywall, house painters, remodeling, handyman service, home remodeling, plumbing, roofing, contractors, water heater repair
+ 8 more
Roger was a pleasure to work with. Great at understanding the repair issues we had and coming up with solutions. His crew was the best. Very skilled and hard-working, always willing to go the extra mile to make sure we were happy with the job. We felt very comfortable having them in our home and have already scheduled more work to be completed by this company later in the year.
Description of Work: Renovated 2 bathrooms: replaced water damaged sub-floor; added a new glass enclosed tile shower with bench and decorative tile in master bath and replaced all the wall grout for tub/shower combo in hall bath; installed tile flooring in both baths; painted both baths as well as the den and kitchen (very high walls with sloped ceiling); installed a new water heater and built a closet to enclose it in the laundry room; installed a new sink in the laundry room; exterior wood rot repaired and painted; leak in roof around chimney repaired; fixed damaged grout and wall crack in sunroom, performed minor repairs/tasks like fixing loose toilet handle, hanging large mirror,...as requested
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Dorthe T.
08/2014
5.0
handyman service
+ -1 more
Very prompt and courteous. Covered the walls, furniture etc. with plastic and trimmed and then rolled the ceiling. Excellent trim work. Felt confident enough to run an errand while they worked. Very nice gentlemen. Ron Garcia was prompt as well when initial quote was given.
Description of Work: Painted 2nd story ceiling in living room and foyer. Painted 16 shutters outside.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
James A.
08/2014
5.0
handyman service
+ -1 more
The workmanship was outstanding.
Description of Work: Widen 3 doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,289
Debbie P.
08/2014
5.0
handyman service
+ -1 more
We were so happy Finishing Touches agreed to come because we knew the work would be flawless - the design, the construction, and the painting. Our hopes were exceeded beyond measure. They added detailed millwork to two 20' high walls and made them look incredible. They worked tirelessly to perfect imperfections in the ceiling, drywall, and did major repairs on the stair risers (recently refinished and old staples from removed carpet and painted everything in our house - trim, ceilings, walls (more than 5000 sq. ft.) The house went from boring and blah to AMAZING. Our friends and neighbors are speechless over the changes and we are so grateful. Also, Roger's crew can handle almost any task we have ever presented to them (major bathroom remodels, laundry room remodels, millwork, painting, electrical), but Roger is so resourceful to help put you in touch with the right people to help meet your needs (structural engineer, cabinetmaker, window repair - just to name a few) in case it is not his area of expertise. We wish we could move Roger and his crew here permanently!
Description of Work: Roger and his crew have worked with us on several major remodeling projects over the past two years. They recently traveled to our other home in FL to help us make our new house our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Douglas T.
07/2014
1.0
house painters, interior painters
+ 0 more
I didn’t feel like they were very reliable, I took a day off of work for my appointment and they never showed up.
Description of Work: I purchased a Big Deal for $599 for 3 Painters for a Day.
Rating Category
Rating out of 5
$599
Response from Finishing Touches Construction
Hi [removed member name], I highly regard my Angie's list score and I would like to make some comments on the score you unjustly gave me. I am contacting Angie's list to make sure you get your money back. I am very sorry that you were unsatisfied. I disagree with your comment that I never showed up. Your home is over an hour outside of my normal work area, but I wanted to help you since you contact me through Angie's List. I emailed you to let you know I was on my way. I stood at your gate for 45 mins. I could not get you to open the gate. I could not call you as requested because you did not give me an area code for your number and I could not get the number you gave to to work. So, I emailed you again to let you know I was standing at your gate. After 45 mins I had to leave to get to my next appointment. I am going to paste the emails from Angie's List that show I was trying to get to your home. Angie's List email conversation that morning: Finishing Touches Construction7/22/2014 [removed member name], I'm on my way running a little bit late be there shortly [remobed member name] TIEDT7/22/2014 Okay. I'll be there call me at gate [member information removed] Finishing Touches Construction7/22/2014 I'm at your gate. please open Thanks, Roger
When he came to the house , I had the wood that he had to cut. I have leaf guard gutters so he had to go get another ladder to hand the gutter on in order to replace the wood. I was very pleased with his work.
Description of Work: I don't remember the date but he replaced rotted wood near the gutter. He was very professional and did an excellent job. I need to find my paperwork for his company because I need more rotten wood replaced. he was very friendly and we talked about places we have lived. He was very personable. I give his work a thumbs upl
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Finishing Touches Construction
Thanks so much...
Kinsey C.
06/2014
5.0
handyman service, interior painters
+ 0 more
We were very pleased and thankful for Roger's quick response and scheduling before a house showing the same week. Very punctual, affordable and professional for both the quote and service.
Description of Work: Painted our living room ceiling and stairwell ceiling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Finishing Touches Construction
Thanks, please let me if theres anything you need...
Charles M.
06/2014
5.0
decks, house painters, handyman service, interior painters
+ 2 more
Team that came was professional and worked non-stop. Everyday the area was cleaned up until they were done. This is a huge area to be painted. They did it with brushes instead of spraying or rolling on. Everything was very neat and well done. I cant express enough how pleased we were with the work. The owner came by on several occasions to make sure things were going right. We are very pleased with the results.
Description of Work: Completely rescreened our porch, competled painting of upper deck, lower deck, dock area (three decks) and long ramp.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Response from Finishing Touches Construction
Thank you sir...
kathryn C.
06/2014
3.0
ceiling fans, handyman service, lighting
+ 1 more
Slider panel rod came out of wall @ middle when I hung panels.Roger's response was maybe the panels were too heavy,thats why I called & payed a professional,i had hung them originally,& middle support came out of wall.We do not use this door because of dogs,so that is not an issue.Motion detector was not programed,so it comes on randomly & I can not reach it.One of rods in BR is crooked,could also have done that myself,thats why I hired a pro.The ceiling fan is fine as is towel bar.There were some screws &washers left on floor,where fan was installed, that I do not know where thy belong.They came @ 9 left @ 11,were supposed to b there @ 8:30,that was not a problem,but when Roger an coworker arrived he announced that I paid for 4 hours & there was 2 of them so ,that would count as the 4 hrs. One man was doing the work,not each working on a project.I purchased deal in Feb.they could not come till May,I understood they were busy & projects were not emergencies.I feel I could have all this work done by Eager Beaver,who I have also used,for $65.instead of the $138."deal"I purchased & saved $73.& would not have to have it done over
Description of Work: moved rod for slider panels.install a solar motion detecter light over back door.install ceiling fan.move towel bar.hang 2 single curtain rods in bed room
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$169
Charles M.
06/2014
5.0
ceramic tile, decks, interior painters
+ 1 more
Everything was excellent and they were very professional.
Description of Work: They have done three projects for us. They installed the tile in the living room floor, rescreened the porch and restained all the woodwork on my deck and ramp. Two different teams completed the work in about 7 days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James H.
06/2014
5.0
handyman service, lighting
+ 0 more
Was on time, very quick and efficient and cleaned up after themselves.I was very pleased with the service. Because they had offered a special deal on Angie's list, and were somewhat overwhelmed by the response, it took several weeks to get an appointment, but once that was established they were very efficient and thorough.
Description of Work: Performed a number of small installations: new light fixtures in kitchen, dining room and bathroom; curtain rod; etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Blakely I.
06/2014
5.0
handyman service
+ -1 more
Finishing Touches Construction did an excellent job with all of the repairs that we requested help with. They came prepared to do all of the work without knowing ahead of time what we would ask. I was very impressed with their professionalism and how quickly they were able to fix all of our requests. Thank you!
Description of Work: repaired deck, storm door, fixed exterior gate & repaired a plaster wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Debbie P.
05/2014
5.0
handyman service, interior painters, home remodeling
+ 1 more
Roger is my favorite contractor - EVER! He is always so prompt, respectful, and professional. He values his customer's time and money. Finishing Touches Construction has done all of the work on my house - painting, remodeling two bathrooms, a laundry room, millwork in addition to many smaller projects. We were able to sell our house on the first day thanks to the work he and his crew did for us to get it ready for new buyers. His work is so impressive that even our realtor asked for his contact information and has already referred him to other clients. When Roger and his crew are at your house, they always make sure to respect your home with their words and their mannerisms. Their price is always fair, but their work is always exceptional. I've used Roger on many different occasions and have never been anything except perfectly pleased. His crew can do any job and Roger will make sure you are completely happy with their work. You won't ever regret using Finishing Touches Construction!
Description of Work: Roger's crew completed numerous items so we could sell our house and later his crew also completed all repair items on the inspection report after our house sold.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Finishing Touches Construction
[Member Name], Thank you for this wonderful review. You opinion means a lot to us. We will miss you, now that you are moving, but if you ever need anything please let me know. Thanks, Roger
Janice B.
05/2014
2.0
handyman service
+ -1 more
He rushed through the jobs because he said he was busy. I have had to have someone come out to fix his work. He reattached the shutter by it nailing back up using the same hole that was originally used. It is loose again. The solar light didn't work the same night he fixed it. I would not use him again.
Description of Work: I had him reattach some shutters and fix a solar light.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$69
Response from Finishing Touches Construction
Hi (removed member name), I am so sorry your dis-satisfaction. Had you let me know about the concern, I would have come right back to fix the situation. When we re-secured the shutter we put a screw in the existing hole, and we told you that the siding was rotten and needed repairing. That is why I gave you an estimate for repairing the siding and painting. As far as the solar light, we installed it and I put my hand over it and it turned on. You saw it and were satisfied. So, again if it did not work later, had you let me know I would have returned to determine the issue and fix for you. Thanks, Roger
Troy D.
05/2014
5.0
ceramic tile, handyman service
+ 0 more
The provider was very courteous and professional, and did high quality work in record time.
Description of Work: Re-grouted bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$138
Response from Finishing Touches Construction
Thank you for your review it means a lot to me. Roger
MARCIA S.
04/2014
5.0
concrete repair, handyman service, plumbing
+ 1 more
It went very well. At first he thought a higher quality wax ring would solve the leakage problem, but discovered the concrete under the toilet was uneven. He was able to chisel down and smooth the concrete. The original wax ring had failed and was not appropriate for the spacing the laminate flooring needed. The work was done professionally, with a good clean up.
Description of Work: Leveled concrete floor under toilet. Replaced wax ring and damaged laminate flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Finishing Touches Construction
Hi (removed member name), It was a pleasure working for you. I appreciate your review. If you need any additional work please let me know. Thanks, Roger
He was fantastic. He was actually really from California and we were surprised that we found a contractor. We had a swarm of people, contractors that were recommended to us and they came over and they did the job and just could not get back to us or just for effort to give us information or they gave us long information. When this guy came in, he just went and got it done. He knew what he was doing, quick about getting it done, and we commit with him. We just knew he was the guy to deal with, he's just in California too. He have the kind of get it done attitude, both of us do and instead of I don't need to think about I could get mature license, they're a little slower there in getting things done and this guy quickly got it done. They were efficient. When they said they were going to be there, they were there. He always took my call, if I ever called him in and may not answer the phone but he's always on the job. If he did get the call and it went to voice mail, he'd call me within 15 months, that's service. He was excellent.
Description of Work: Finishing Touches Construction remodeled my basement. He took all the rooms out, there are three bedrooms down there. He knocked the walls out and set in traps for the ceiling, refinished the walls and put in drywall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
Response from Finishing Touches Construction
Hi (removed member name), It was a pleasure working for you. Thank you for your review, it means a lot to me. Welcome to the east coast, and good luck in your adventures in Florida. Roger
Stephanie M.
04/2014
5.0
handyman service, interior painters, plumbing
+ 1 more
It went well; he came on time and did excellent work. His painting ability is phenomenal, especially for trim. He is detail oriented and I would use him again.
Description of Work: I bought a Big Deal from Finishing Touches. He painted my trim. He hung a new shower head and put some pulls on my bathroom cabinet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
LATRICIA W.
04/2014
5.0
ceramic tile, handyman service
+ 0 more
he brought 2 workers to do 2 hrs of work. It made things go much faster
Description of Work: grout bathroom, fix hinge outdoor fence, assemble stool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Finishing Touches Construction
Hi [Member Name], Thank you for the positive review. I appreciate your patience. If you ever need anything, I hope you would give me a call. Thanks, Roger
Diane R.
04/2014
5.0
handyman service
+ -1 more
Roger and his crew were awesome.They arrived each morning on time and worked all day. Each job was doneprofessionally and beautifully. My kitchen is a showplace! They cleaned up every day. Everyone was polite, patient and friendly. They made the mess of remodel tolerable. I love going into and working in my kitchen now. I would highly recommend Roger and Finishing Touches Construction, and plan to have him return soon to do additional work.
Description of Work: Remodel kitchen, painted dining room, painted bedroom, painted ceiling and fireplace mantel in family room, put lattice around back patio, installed fan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Nirmal M.
04/2014
5.0
handyman service
+ -1 more
I had bought the big deal for some handyman work. Roger was quick to respond to my inquiry and questions. He came over to look at the work and give me additional estimates. I had to order some cabinet matching material so it took some time but we finally got the work done yesterday. Roger was always quick to respond to my questions via text messages. He brought in 2 guys yesterday to get the work done and they were very detailed and professional. Very happy with the cabinet fixing and pull out drawer installation work that was completed. I have asked Roger for more estimates and looking forward to calling him back for more work. Thanks Roger.
Description of Work: Fixed cabinets and installed 2 pull out drawers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$138
CAROL C.
04/2014
1.0
handyman service
+ -1 more
He has not scheduled the job six weeks later.
Description of Work: Nothing. I couldn't get him to schedule service. We spoke once and then he never called back.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Finishing Touches Construction
Hi [member name removed]I wanted to let you know that I did call you back and left a voicemail. I assumed you were busy. Let me know if there anything I can do to help please let me know and I will pick on the calendar this week. Thanks
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Interior Painting,
General Remodeling,
Ceramic Tile,
Kitchen and Bath Remodeling,
Drywall,
Plumbing,
Finished Carpentry and Woodworking,
Electrical,
Decks and Porches,
Exterior Painting,
Unfinished Carpentry
FAQ
Finishing Touches Construction is currently rated 4.7 overall out of 5.
Sunday: 8:00 AM - 5:00 AM
Monday: 8:00 AM - 8:00 AM
Tuesday: 8:00 AM - 8:00 AM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 8:00 AM - 5:00 AM
Finishing Touches Construction accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Finishing Touches Construction offers free project estimates.
No, Finishing Touches Construction does not offer eco-friendly accreditations.
No, Finishing Touches Construction does not offer a senior discount.
Yes, Finishing Touches Construction offers emergency services.
No, Finishing Touches Construction does not offer warranties.
Finishing Touches Construction offers the following services: Bathroom & kitchen remodeling, basement finishing, new construction, painting, powerwashing, shelving, shutters, weather striping, windows install & repairs, blinds, crown moldings, drapery installation, drywall repair, glass, holiday decorations & insulation. Regular & decorative concrete, masonry work & acoustic ceilings