Fairway Independent Mortgage

Mortgage Companies, Financial Planning, Banking/Credit Unions,

About us

We start by going through an application with you….there is no charge for that….and from there we will put together a very detailed presentation for you that breaks down all of your different finance options and we will educate you as to the pros and cons of each option. This way you can make an educated decision as to what you feel most comfortable with moving forward and know you are getting the absolute best mortgage strategy for you and your family.

Business highlights

29 years of trusted experience

Services we offer

We have 1 of the very best teams in the country to make sure….whether this is your 1st home or 10th home….that this is the best home buying experience you have ever had….We want customers for life! Fairway Independent Mortgage is a correspondent bank and all we do are home loans. We offer many programs and have access to several different banks/lenders which allows us to find the absolute best home loan for your situation! We also underwrite and close everything in our office. So from the 1

Services we don't offer

We unfortunately do not lend on raw land.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.022 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-22 of 22 reviews

Joanna W.
12/2017
5.0
mortgage broker
  + -1 more
I have nothing but praise for Jeff Gilmore and his team at Fairway Independent Mortgage. They were wonderful throughout the entire process making it absolutely seamless and stress-free. They are second to none! A special shout out to David Tasillo and Chris Gier. Thank you!
Description of Work: Mortgage loan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott B.
09/2017
5.0
mortgage broker
  + -1 more
Jeffrey Gilmore and his team were excellent as my wife and I were buying our first home! Our agent David Tasillo was readily available and eager to answer our many questions at any time of day and even on the weekends! He made sure we were well-informed and making the best decision for us on our timeline, making the process easy and straightforward, and as stress-free as possible. Our loan closed on time (though we had the option to close earlier if we wanted), with lower closing costs and lower monthly payment than initially expected! David also helped us work through a first time home-buyer program through the state, helping us navigate through the additional paperwork. His enthusiasm and assistance cannot be overstated!
Description of Work: Buying a house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew O.
07/2017
5.0
mortgage broker
  + -1 more
Fairway Mortgage is a crucial partner when you go through the home buying process! What I most appreciated was the spreadsheet they provided that showed both the monthly and overall difference in money paid depending on the down payment amount. This helped us to determine our cash flow needs from one house to the next so we could make our new house became our family home. However, that spreadsheet would not have been that helpful if it weren't for the friendly, supportive, and easy to work with staff who made sure to modify it to fit our needs. Thank you Jeff! My only regret, taking so long to write this review.
Description of Work: New home mortgage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig C.
07/2017
5.0
mortgage broker
  + -1 more
Jeff and his staff were friendly and extremely helpful.
Description of Work: I was referred to Jeff Gilmore by a friend Rob Medlen around 10 years ago, to do a refinance. Jeff was always very friendly and kind. He's a down to earth person. Great Dad and family guy who loves his family. Since my first experience I've gone back to Jeff and his team for two home refinances and a new home purchase. He has always been up front and honest and the experience has been consistent and pleasant each time. I've bumped into Jeff multiple times in the Concord area and he always makes a point to stop and speak. My wife and I recommend Jeff highly and plan to have our 5 boys use Jeff when they are ready to purchase their own homes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Simeon C.
06/2017
5.0
mortgage broker
  + -1 more
Buying a home with Fairway and working Jeff was an absolute excellent experience! It can be a little unnerving the first time you purchase a home and you might be full of questions like I was... Jeff and his team were not only expecting this but they were actually ready for it! They had videos explaining things, emails, phones calls and these really awesome excel sheets with built in formulas which understanding the numbers, and adjusting the numbers, about as easy as it gets. Can't say enough great things about Jeff and his team, I HIGHLY recommend them!
Description of Work: First time home buyer needing a loan!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William S.
05/2017
5.0
mortgage broker
  + -1 more
I have dealt with Jeff Gilmore for the past 4 years and he has help on two separate transactions. Jeff and his team were great to work from the start. Jeff is reliable as he calls you when he tells you that he will call, he responds to e-mails in a very timely manner and is quick to lay out your options and any roadblocks he anticipates you may encounter. He does his best to help keep you within your budget. A very nice option is that when selecting a plan he sends a spreadsheet with all of your options. We discusses each with a voice-over which clarifies the amount due at closing, monthly payments, PMI, current rates, etc. A very nice feature. Easy to rate them 5 stars. A great teams. Thanks Jeff.
Description of Work: 2 separate mortgage transactions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason B.
05/2017
5.0
mortgage broker
  + -1 more
Jeff and his whole team were great to work with. He was friendly, professional and extremely knowledgeable. Everyone on the Gilmore Team made my wife and I feel very confident with the financing of our new home. I've been involved in several real estate transactions over the years, and Jeff Gilmore is the best I've worked with.
Description of Work: Home Mortgage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John R.
05/2017
5.0
mortgage broker
  + -1 more
We had a delightful and carefree experience with Jeff Gilmore and his team at Fairway Independent Mortgage. We did not have to worry about a thing during the whole process. Every question was answered and everything was streamlined to remove the worry and fuss. We highly recommend their services.
Description of Work: We were buying a retirement home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth B.
05/2017
5.0
mortgage broker
  + -1 more
Everything went well as we were informed throughout the process. When we had questions the response was immediate . We are happy in our new home and Charlotte.
Description of Work: We purchased our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alesha M.
05/2017
5.0
mortgage broker
  + -1 more
It was a simple process. I only wished I knew that my mortgage would of been sold to another company later on.
Description of Work: I used Fairway Independent Mortgage to purchase a home in North Carolina. They made the process so easy and everything could be done straight from your computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristi R.
05/2017
5.0
mortgage broker
  + -1 more
It went perfect and seamless!
Description of Work: Awesome lender!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trey T.
05/2017
5.0
mortgage broker
  + -1 more
It was a fantastic experience. Jeff and his team are the best there is!!!
Description of Work: We used Fairway as our mortgage lender

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa M.
04/2017
5.0
mortgage broker
  + -1 more
They were amazing to work with!!! Coming from out of state it is not always easy to buy a home, but they made it super convenient and kept us informed throughout the process.
Description of Work: We moved from CO to NC and purchased a new home. They helped us secure a new home loan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teri B.
04/2017
5.0
mortgage broker
  + -1 more
I had a fantastic experience with Jeff Gilmore and his team. I wasn't sure I would qualify for a loan and Jeff presented me with lots of options. He spent all the time I needed getting through the process. He is extremely responsive and his team is as well. You couldn't ask for a better lender to have on your team!
Description of Work: Home Loan Lender

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher M.
04/2017
5.0
mortgage broker
  + -1 more
I feel like I gained a friend in the process, enough said!
Description of Work: 4 Loans on 4 homes in 3 States. We've been working with Jeff and the team for over 4 years now. They have helped with purchasing our first home as first time home buyers (with FHA), refinancing an investment property (non FHA, conventional), refinancing a New Construction (5/1 ARM), and purchasing what I hope is our final home here in Charlotte, NC (conventional, 30yr fixed). Great team and if you don't want to get off the couch, well you don't have to but I highly recommend taking the trip to meet this great team!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Eli K.
04/2017
5.0
mortgage broker
  + -1 more
GREAT ! ! Hello everyone, first and foremost to start with is how our experience with Fairway Independent Mortgage Corp. was a blessing for me and Maria, so this not going to be a short review. I was introduced to Hunter via a contact at our bank (yes, can you imagine...our bank was less than helpful nor did they express any personal interest about our request for a mortgage). Sight unseen, Hunter reached out to me. After our first phone conversation I had that wonderful feeling that our dream was possible. You all know the aggravation & heartache that can come with making the biggest purchase of our lives. Hunter allayed all my misgivings and gave me hope that it was possible to live our dream. We were on a short timeline as the house we had leased, for 7 years, was, in a 2 month period, not going to be ours to live in any longer. The owner decided, at the last minute, to move in and sell in a couple of years. Searching for a new home to lease was easy. What was not easy was finding the quality of home & neighborhood we had become accustomed to. Low and behold, a beautiful landscaped property and all brick home was for sale just a block away. We set our sights on purchasing. Today, Maria and I are the proud owners of our dream home. Hunter & Jim, along with our wonderful realtor, guided us through the purchase process, showed unlimited compassion for our getting this home and it did in fact it did happen. In less than 6 weeks beginning to end (that's the original contact phone call to closing). No quibbling happened with anyone. Both Hunter & Jim worked hand in hand with both realtors, previous owners, etc involved in this purchase. I don't think there could have been a better team to have worked with. The universe, does indeed, offer miracles if all the right people and energies come into play. Thanks again, Hunter & Jim, for helping Maria and I live the dream. Sincerely, Eli Kujolic
Description of Work: purchase of a new home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Megan W.
04/2017
5.0
mortgage broker, financial advisor
  + 0 more
It was an amazing first time experience, the team is so well educated and informs you at every step of the way and we had no surprises during the entire process!
Description of Work: Loan for 1st time home purchase

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trever S.
04/2017
5.0
mortgage broker
  + -1 more
My family and I were in an extremely dire situation when our realtor put us in contact with Jeff Gilmore and his team and what they accomplished for us was nothing short of miraculous! Like many other families I’d imagine, we started the mortgage process with our main financial institution and the process was a nightmare! We were passed around from department to department, from one account rep to another and after several months of working with them and getting about 90% done, we found out a day before we closed on the home we were living in, which was a condition of theirs to approve our mortgage, that our loan packet had just been sitting on a desk while people were on vacation, and in fact there were some minor underwriting guidelines that made our mortgage on the home we were supposed to be moving into null. That phone call was heartbreaking, we would literally be homeless the next day and we couldn’t for the life of us understand how we were no more than a stack of papers on someone’s desk that got forgotten about! Our realtor immediately put us in contact with Jeff. He briefed his team on our situation and they got to work! It felt like their whole office adopted our family and made it their life’s mission to help mine! They called, emailed and kept in contact with us almost every day and they were able to do in just 2-weeks what the bank failed to do in over 2 months! Jeff and his team took care of us! We closed on our dream home and got an excellent rate too! We couldn’t be more appreciative of the Gilmore team, not just for their impeccable service but more so for their confident and consistent reassurance and communication with us the whole time. The Gilmore team has customers, in us, for life!
Description of Work: Home Mortgage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca C.
04/2017
5.0
mortgage broker
  + -1 more
Jeff and his team are the epitome of dedicated professionals. From our initial inquiry to closing and beyond, they were always available and willing to answer all of our questions and assist in any way possible. We really felt like they were committed to ensuring we succeeded in buying our first home. Look no further!
Description of Work: Home mortgage loan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda O.
04/2017
5.0
mortgage broker
  + -1 more
FABULOUS!!!!!!!!!!!!!!!
Description of Work: First time homebuyer here - loved the ease and painless experience with the Gilmore team. Jeff went above and beyond to help with from the early stages of pre-approvals to post-closing house warming experience! Our closing date was initially between Christmas and New Years - the entire team helped us out to make sure we were in our home before the holidays! Thanks for aiding in making our house a home!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim E.
04/2017
5.0
mortgage broker
  + -1 more
Having worked with a lot of mortgage firms on many purchases over the years, I know the difference that good service makes. The transaction I did with Jeff Gilmore, and team, was hands down the best experience I've ever had. They were extremely thorough, available when I needed them, prompt to respond to all correspondence and more knowledgable than any broker I've ever met! Jeff was phenomenal at laying out my options in a straight-forward way and working with me on finding the best one to suit my needs. If I could give Jeff Gilmore and team 6 stars I would! I will continue to recommend Jeff, and team, to anyone that inquires and you should as well!
Description of Work: Refinance my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David T.
09/2016
5.0
financial advisor
  + -1 more
I was blown away from my first interaction with this company. Jeff Gilmore spoke with me and answered all of my questions in an upfront and honest manner. He was professional and polite. I felt like I was dealing with a family friend from the minute I spoke with on the phone. I stressed the importance of needing to close on time and he assured me there would be no problems. Jeff and his team put together a video presentation that was custom made to me and my family. My wife and I reviewed the video and were able to ask questions. Jeff used this video to provide with me over 6 different loan options that I qualified for. His goal was to help me pick the best loan for my family's need. I was impressed that I had the liberty to pick different options. I was able to pick which rate I wanted and explained to me the advantages and disadvantages of buying the rate down. We also discussed options that would lower my closing cost. In the end, I was able to pick the exact loan that was the perfect fit for my needs and my goals. Jeff the followed up with me regularly to ensure I was of the progress my loan had made. Our goal was to sell our prior home and close on that one morning, then buy the new home that Fairway was helping us with that same day but in the afternoon. The sale of our home was delayed seven different times. However, Jeff and his amazing team at Fairway, were clear to close on my new home well over two weeks early. It was not issue for them to move the closing date back and they just rolled with the punches. We closed on time with Fairway even though we had to keep backing it up due to the other home. I wish the people buying my old home had used Fairway but I can't control that. I was an employee for a major bank for 10 years and I didn't trust them to handle my loan with the level of dedication and care that I placed in Fairway Independent Mortgage. I trusted Fairway and the far exceeded every one of my expectations. The entire transaction was flawless, smooth, well communicated, and extremely accurate. This is the way business should be done. They eliminated all of the stress associated with buying a home and I would never buy a home from anyone else. Amazing job!
Description of Work: They offered me several different loan options for the purchase of my new home. They let me determine which loan was the best for my family. I was able to select the down payment and monthly payments I was comfortable with and it was tailor made to fit my needs. They gathered all of the needed documents from me to ensure smooth process. They followed up with me regularly and ensured all of my questions were answered. Anytime, I had a question, they responded within two hours which I was blown away with. This company has the best customer service I have dealt with in the past 10 years. They deliver what they promise, follow up when needed, and kept me in the loop of every step of the process..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Fairway Independent Mortgage
Thanks so much for the kind works [Member Name Removed]! Its our goal to deliver the absolute best home buying experience in the country! Just a quick note on the cost of $4000...I know that you were referring to everything...from the lender fees, appraisal, attorney fees, title work, inspections as well as prepaid expenses for home owners insurance and tax reserves...but just to be clear Fairway charges are a $680 underwriting fee and a $115 document preparation fee so the total lender fees are $795 and there are several ways that clients can structure this. Please don't hesitate to call and I review it with you! All the very best to you and [Member Name Removed] and I look fwd to working with you again in the future!!

    Contact information

    6230 Fairview Road Suite 270, Charlotte, NC 28210


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mortgage Companies,
    Financial Planning,
    Banking/Credit Unions,
    Real Estate Agents,
    Real Estate Appraisals,
    Accountants/Tax Consultants,
    Moving Companies

    FAQ

    Fairway Independent Mortgage is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 12:00 PM

    Fairway Independent Mortgage accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Fairway Independent Mortgage offers free project estimates.
    Yes, Fairway Independent Mortgage offers eco-friendly accreditations.
    No, Fairway Independent Mortgage does not offer a senior discount.
    No, Fairway Independent Mortgage does not offer emergency services.
    No, Fairway Independent Mortgage does not offer warranties.
    Fairway Independent Mortgage offers the following services: We have 1 of the very best teams in the country to make sure….whether this is your 1st home or 10th home….that this is the best home buying experience you have ever had….We want customers for life! Fairway Independent Mortgage is a correspondent bank and all we do are home loans. We offer many programs and have access to several different banks/lenders which allows us to find the absolute best home loan for your situation! We also underwrite and close everything in our office. So from the 1
    We unfortunately do not lend on raw land.

    Contact information

    6230 Fairview Road Suite 270, Charlotte, NC 28210


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 12:00 PM