Fairway Green Lawn & Shrub Care

BAD !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Fairway green is reliable and always calls before they come to perform a service. My lawn does look better since they started applying their fertilizers but the weed control has not worked as well as I'd hoped.

Jason came out and evaluated my lawn and gave me an estimate. My yard was 85% weeds with a bit of grass thrown in. It was spring and the weeds were going wild. We decided to go with their services to try to fix our problem yard. Jason's quote was a slightly better price than some of the other estimates we had gotten, and a good friend of mine uses them and has a beautiful lawn. They began treating the following week, and have continued to treat on the appropriate schedule since last spring. We immediately saw the weeds begin to die out - which left some dead places on the yard, but Jason had told me that would be the case. He had warned that it would look worse before it looked better. Truth is that it was so bad when we hired them that it didn't look worse - it just looked different bad for about 6 weeks when there were so many dead weeds. Then it has gotten progressively better over the past 6 months. We had it aerated and seeded about a month ago, and that has come in really nicely. I've even had some friends comment on how great it is looking now. I like that by paying by the year, it's been a one and done process. They just come out when it's the appropriate time for the next service. They leave a little stake in the yard saying it's been treated and to stay off it until it dries, and they leave a note on the door with any directions for me - such as watering and such. They have really been easy to work with. I wish I had taken a picture of our yard before so I could post a before and after picture. The difference is really amazing - and this is just after 6 months. I will definitely continue to use FairwayGreen for my lawn treatment and weed prevention lawn care. I have been very pleased with their service and only wish that I had started to use them earlier.

They told me they'd contact us within a week to plan the job, and I waited a month. They never filled us in. I just did the project myself.

came out when they said they would. satisfied with job

After playing phone tag several times the sales representative, Jeff, and owner came to my house and left a voice mail since I was not home. They said they had some ideas they wanted to share with me and asked me to return the call, which I did. After a couple more rounds of phone tag I talked with Jeff who said he would e-mail an estimate on 16 August. As of 20 August no estimate, no phone call, and I was not able to get hold of the salesman when I called and he did not return my call. The strange thing is that the owner and salesman said they had some ideas about my lawn they wanted to share with me and when I talked with the salesman his ideas were thoughtful and we decided on a course action but then he never followed through; very strange. I don't know why businesses go through all the trouble of visiting a job, offering to quote it, and then never following through. Maybe they are too busy, but they lost me as a customer. My advice to this business is if you don't want a job then say so and don't leave a bad impression.

First visit was awesome. Called me in advance, told me when they were coming, came and did work. Next visit was the seeding visit. I wanted them to call in advance so that the lawn would be clear of leaves and mowed. They called LATE at night the night before, and were there the next morning. They seeded with pine straw covering the lawn (didn't aerate much thru the leaves *grin*). I called to complain and they came back after I mowed. Again didn't call until late, no advance notice, but I had prep'd the lawn, and they did a great job. Lawn looked great thru two more services, but they never would call in advance, every time I would call and request a call in advance. I got the guilt trip from the office staff, and finally canceled the service. They came at the next regularly scheduled time, did the work, and left a bill! This began a several month battle of phone calls and letters, which finally culminated in me paying for half the service, and they promised not to come back.

The condition of our lawn is the best it has ever been.

After seeing the great reputation this company had on Angie's List, I called and spoke to a sales rep and explained that we had new Zoysia sod put in last June and that it had been put on top of fully fertilized fresh topsoil. I asked when would be the best time to next fertilize it. The sales rep told me it would be good to get another treatment immediately (August). I reminded him that it had just been fertilized in June but trusted his judgment since he said that the company deals with Zoyzia all the time. I then asked that they not come to treat it for a week as we would be on vacation and I didn't want a sign from them sitting in the yard while we were gone. Contrary to what I had asked, they promptly showed up the next day and did the treatment. A week later we arrived back from vacation and our grass had turned from a rich bright green to a washed-out yellower green. Upon closer inspection, we noticed that about a third of the blades were completely dead, interspersed amongst the green grass that was still alive. The only conclusion we could come to was that the treatment had caused this. Upon calling our landscaper, she confirmed that the dead blades and color change are what can happen when Zoysia is over-fertilized. She also said that Zoysia shouldn't have fertilizing treatments over the summer. I feel like I wasn't listened to at all by the Fairway Green rep. The only conclusions that can be drawn from the unnecessary fertilizer treatment are that the company either 1) Doesn't know that warm season grasses don't need summer fertilizer, or 2) Didn't want to wait until the fall to collect a payment from me so went ahead with a treatment. I'm so unhappy about what happened....we spent a lot of money on the sod and to have it's appearance wrecked in a week was really upsetting. The grass is still recovering and probably won't look like itself again until next year.

I think they are very professional, but I will not be using them anymore because I think they have a one lawn treatment serves all quality. They do not tailor their treatment to your specific lawn situation. For instance we have alot of wet soggy grass areas that have mold and mildew. we also have varying lawn diseases going on. They have not specifically recommended a treatment based on looking at our lawn. They have guys come out that spray the usual stuff for the time of year. Consequently our lawn does not look that great. also their fee for aeration and seeding is ridiculously high. we are going to look elsewhere for our services.

After seeing the great rating on Angie's List, I called them for an estimate. A lawn care specialist called me back within 1 day and did the estimate that same day. The estimate was well written and accurately described my lawn's condition. They did not require a contract and performed the first treatment within a couple of days, leaving a flag on the lawn to let us know it was treated and an invoice at the front door. The results have been so much better than what I've tried to do myself for years. I will continue to use them.

I am very happy with their service. I had a yard full of bare spots and more weeds than grass and they have given me a lawn of fescue. Please note that this timeframe was particular to my yard--I know from friends that their estimates vary depending on the starting conditions. They generally call to schedule an appointment a few days ahead. I let them do their application while I am at work. They leave a flyer with a general explanation of what has been done and handwritten comments on the status of my lawn. They always inform me if the treatment needs to be watered in and pet safety. The estimate, the treatment needs, the timeframe and the comments at each treatment have all been individualized and focused on my lawn.

Same price for most lawns (ours is smaller than usual). I asked them to call me prior to arriving and this has worked out well. Make sure they give you a soil test results (free). I was not aware of the 20% discount for pre-payment.

Overall, I have had a very positive experience with them, and I recommend them. When I initially requested the estimate, Chris took the time and explained it to me. He also got me through a plan for my lawn. His personnel who came back out for the treatment also did the same. They both suggested the best course to me.

I wasn't home when they aerated and seeded and applied our first treatment. They seemed to do a good job and it looked neat and tidy afterwards. They were very prompt and responsive in getting out to see our lawn, giving me an estimate the very day I called them, and scheduling seeding within a few days of my choosing to go with their work. Our lawn looks really badly right now--lots of weeds and sparse grass. I know it's going to take a while to really see a difference and to be able to fairly judge how well this company is working for us. I will continue to use them for lawn treatments and see how it's looking after a year.

They were right on time and knocked the work out quick. Very friendly crew.

We found Fairway Green via Angie's List when we purchased our home in November 2006. Our yard was nothing but weeds and needed help! They were very responsive and gave us a competitive quote. Since enlisting their services, our yard has transformed. Their customer service has been terrific. They are always happy to assist with questions and come when scheduled.

When I first met with them, the guy was very friendly and knowledgeable. I found that their prices were reasonable as well, so I hired them on for the contract.

They always do an excellent job even with the drought situations that we've had. I will continue to use them for future work. I pay for the price all at once to receive a discount.

We are so pleased with their work. They arrive as scheduled, do a thorough job and leave notes/tips regarding the status of our yard and plantings. The technicians, as well as the office staff, are courteous and great to work with. We have used them for about one year now and have seen a great improvement in our yard, which is incredible, since we are in the midst of a drought!

The estimator came by the day after I contacted Fairway Green and left his estimate in the mailbox. I called him with questions which he answered and he gave me recommendations for some problem areas in my yard which was to wait 'til August and kill it off and start again. First application was the day after I gave them the OK to start. So far, I have had 3 applications to a lawn that is less than 1 year old and it is green, thick, and weed free. I receive a bill a few days after each treatment.

Fairway Green serviced our lawn for about 8 months. The lawn did look a lot better than when they started and had much fewer weeds. However, I canceled their services after trying to schedule reseeding & aeration this fall. They did not come out when they had initially told me they could & then said they had too much work & had to put it off another 3-4 weeks. They eventually came when I was out & didn't aerate because they said the grass was too high, but they had never told me to cut it beforehand. By now it was mid-October & we had already had a couple of frosts. My husband & I aerated & seeded the lawn ourselves because we didn't want to wait for these guys any more & risk losing the grass to frost. Very frustrating communicating with them; I felt like our lawn was not of importance to them, that they were always busier with other customers. To add insult, they tried to bill me several months later for the last service they did, when I had paid them a day after they did it.

Excellent service. They took the time to explain what the lawn needed and how they work address it. The crew doing the aeration delayed it until the lawn had dried a bit from all of the rains we had and returned as promised on the rescheduled day and time.

Our neighbor used several lawn services and finally settled on Fairway Green, so we decided to try them. We haven't had any complaints overall except for one incident when we had to call them about some weeds and the fact that it had been a while since they had come out for service. The man on the phone was rude (usually it's a woman who is very courteous) and said they hadn't come out because our last bill was overdue. It turned out that our bill was NOT overdue, which was confirmed the next day and after that was straightened out, they came and treated the lawn.

The lawn has done very well since they started treating it. They leave individualized suggestions about lawn maintenance. I have not met the technicians, but the office/billing staff are very professional.