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ELITE GARAGE DOOR SERVICE INC

Garage Doors, Doors

About us

Locally, family owned and operated since 2004, Elite Garage Door Service Inc. provides new installation, replacement, and repair of residential and commercial garage doors, garage door openers, gate operators, and loading dock equipment. We service all brands! The garage door is the largest moving object in your home and can cause serious property damage or injury if not properly installed and serviced; You can rest assured that our IDEA Certified Technicians will ensure reliable and safe operation for years to come. We take pride in our work, and we match the manufacturer’s parts warranty with labor on anything we sell and install. Click here to learn what IDEA means for you: https://www.dooreducation.com/property-owners/

Business highlights

20 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

RESIDENTIAL AND COMMERCIAL GARAGE DOOR AND LOADING DOCK EQUIPMENT SALES, INSTALLATION, SERVICE & ACCESSORIES FOR NEW CONSTRUCTION & EXISTING HOME, REPAIR OF BROKEN SPRINGS, BENT SECTIONS, BENT TRACKS, OPENERS, ALL MAKES OF GARAGE DOORS AND OPENERS.

Services we don't offer

Entry Doors & Windows, Siding

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9343 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 276-300 of 343 reviews

Brian L.
09/2020
5.0
garage doors
  + -1 more
replaced garage door/opener
Description of Work: Frank was absolutely great to work with and I would highly recommend him. The price was fair and the work was done very well. We couldn’t be more pleased with our new door and can’t believe how quiet the new setup is.
Rating CategoryRating out of 5
Yes, I recommend this pro

Debra P.
09/2020
5.0
doors
  + -1 more
Great job all the way around.
Description of Work: Replace old garage door opener kit/remotes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy S.
02/2019
5.0
garage doors
  + -1 more
Excellent service
Description of Work: New Garage Doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jon N.
05/2018
5.0
garage doors
  + -1 more
Very good job
Description of Work: Garage door service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John M.
01/2018
5.0
garage doors
  + -1 more
All went well
Description of Work: Replaced garage door rollers and installed bumper at the bottom of the door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John V.
07/2009
5.0
garage doors
  + -1 more
Great experience from start to finish. I called early afternoon and got an accurate price estimate over the phone. He was out within a few hours and fixed everything very quickly and efficiently. He recommended replacing ball bearings because of the age of the door which we ok'd; glad we did because when he opened it up he found one had failed and found early stages of metal cutting metal. He not only did the requested work but oiled up our other garage door to keep it running well, too. He gave me a couple quick tips on maintanance after a job well done. I would definately recommend this company to others in need of garage door repair.
Description of Work: Replaced garage door spring and ball bearings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sheri B.
06/2009
5.0
garage doors
  + -1 more
It went very well. Frank is very professional and helpful. We are very happy with how quietly the door opens and closes now.
Description of Work: My garage door was making a lot of noise and going back up after I would hit the button to close it. Frank tried to get parts to fix it but they weren't available. He installed a new opener and since he only had the more expensive one on his truck he gave me a discount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Korby D.
06/2009
5.0
garage doors
  + -1 more
Frank serviced our garage door opener. He is the consummate professional. I would highly recommend him.
Description of Work: Repaired garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

susan B.
05/2009
5.0
garage doors
  + -1 more
The person that came out did not have to do much because my husband fixed the garage door already. He was very accommodating and tried to fix some other things that needed some adjustments. He was prompt, helpful and offered to do other things related to the other garage door.
Description of Work: I used the elite Garage Door Service Inc. 2 weeks ago to fix the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from ELITE GARAGE DOOR SERVICE INC
The door had not been fixed when we got there. The customer had only gotten it closed. We had to reset the cables which were off the pulleys, not allowing the door to operate.

AMY S.
05/2009
5.0
garage doors
  + -1 more
I contacted the company after finding them listed on Angie's List. The former homeowner had incorrectly installed a garage door and it had come off the hinges. I called the company and received a return call within an hour. Appointment was set up for next day. Company was a little late but they called to inform me and arrived when expected. It took them a little more than an hour and the garage door is working like a dream. They tightened all the screws, correctly reinstalled the door, replaced a roller and added a locking mechanism which the previous homeowner had neglected to install. I will call them again should I need future repairs.
Description of Work: Needed to have a broken garage door repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Nisso B.
05/2009
5.0
garage doors
  + -1 more
Everything went very well. They responded very promptly and were very honest and forthcoming. The repair went well and they went out of their way to fix the door. I was very happy with them.
Description of Work: They repaired my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JAMI G.
05/2009
5.0
garage doors
  + -1 more
Everything accomplished quickly and professionally. Great experience.
Description of Work: Replaced broken springs and bad bearings

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

JENNIFER M.
05/2009
5.0
garage doors
  + -1 more
Frank came out same day to look at my inoperable garage door and confirmed the spring was broken. The door was nonstandard and he didn't have the spring on the truck. He went to a home improvement store to see if they had one so he could fix it same day but they didn't. He came back at my next convienient time with the springs and replaced both sides of the garage door as well as lubricated all the moving parts.
Description of Work: Replaced springs in garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LEE B.
04/2009
5.0
garage doors
  + -1 more
Jamie was excellent. Did a great job. I have told several people already. The company was very responsive.
Description of Work: Replaced all of the rollers, tightened all nuts, screws and replaced weather stripping on bottom of door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$180

MIKE W.
04/2009
5.0
garage doors
  + -1 more
Came over same day and installed broken spring. Even called to see if still under warranty. Was on time, polite, and reasonble price. Even further suipported the door at no additional cost.
Description of Work: Replaced garage door spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

THOMAS C.
03/2009
5.0
garage doors
  + -1 more
Came out the day after I called, looked at the job, quoted a price and performed the work.
Description of Work: Replaced the lifting mechanism(not motor)for a door on a 2 car garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

EDWARD G.
02/2009
5.0
garage doors
  + -1 more
It went extremely well-initial contact was immediate and a full disclosure of what I needed and what the total costs would be was provided. They were ready to come to do the needed work in a matter of hours, but that was not convenient for me so I scheduled it for a couple days later. Jamie came on time and completed the needed work promptly, even putting up with my hovering to watch and learn. He lubricated my door appropriately so now I don't get the squeaks I've been living with. Installation was top-notch and I highly recommend this company.
Description of Work: Replaced broken spring on my two-car garage door; installed new garage door opener, including outside pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

PETER A.
12/2008
5.0
garage doors
  + -1 more
It went great. It was very good. I called him and he said he'd be there as soon as possible. He came exactly when he said he would. I was very pleased with his timeliness.
Description of Work: He replaced both springs on my double garage door and my end plates also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$231

Chris G.
11/2008
5.0
garage doors
  + -1 more
We moved into our house a year ago, and the garage door openers never really worked well. When one of them finally stopped working altogether, I called Frank. He came out the same day to take a look, presented me with all of my options, which included fixing the one that stopped working or replacing it altogether. I decided to replace both of them, and be done with the problems. He couldn't do it that day, but was willing to schedule for the next day. Because of my schedule, he came within 2 days. He always called before he arrived. He was very knowledgeable about garage doors. Even gave me a reasonable quote for new doors. I would not hesitate to call him again.
Description of Work: I had two garage door openers replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

TERI S.
08/2008
5.0
garage doors
  + -1 more
I called Frank to have him come out and replace the doors. When I told him what had happened, he named the brand of door I had (over the phone) and understood why I wanted them replaced. He came out the next day and measured for the doors. I had already scoped out the style of new door I wanted based on the information from his website. They were special-order and would take three weeks, so we would wait, which was understandable. Long story short: when the three weeks were up, Frank called to say that his supplier had told him the doors were in, and would it be OK to install them tomorrow? Sure! Tomorrow came and Frank called again to say that when he went to pick up the doors, they only had one, and we'd have to wait for the other. He offered to come out & install the one he had, but I said we'd wait. This happened again the next week, but at that time Frank came out and patched up our broken door so it would work until we had the new ones. When the new ones finally arrived, Frank came right out and installed them, and they are terrific. He even called afterwards to say that the distributor had given him a modest refund on the price of the doors in return for all the trouble, and that he was passing that along to us and that we should watch for a check in the mail. This project took much longer than we had anticipated, but I felt that Frank communicated well and did a nice job.
Description of Work: After my garage door opener bracket came flying out of my old garage doors, I had one single-bay and one double-bay door replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

TIM K.
04/2008
5.0
garage doors
  + -1 more
Perfect, perfect, perfect. Frank did an awesome job. He was very friendly from the first phone call to showing us how everything worked. We told him what we were looking for and his price was dead on. He came out to measure and look at the garage a week prior to make sure everything was OK to proceed with the installation. He even agreed to do the job on Saturday because that was the only day we could do it. He arrived on time, cleaned up and hauled away everything and showed us how to operate and reprogram all of our new stuff before he left. He never once tried to oversell us on stuff we didn't need (it was a very basic job) and even told us that he would probably install the exact same items after seeing the garage. Can't say enough about how easy to work with and simple Frank and his assistant (who's name I did not unfortunately get!) made this project.
Description of Work: Both of our twin wood garage doors were removed, hauled off and replaced with steel doors and new openers for both.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Jeff K.
01/2008
5.0
garage doors
  + -1 more
As stated above, Frank did an EXCELLENT job replacing my garage door. My garage door "died" a couple days before New Years day this past year (2007). I was a bit desperate as it completely folded in the middle and I had a hard time even shutting it manually. I called ELITE (Frank Arrigoni) and he insisted on coming on New Years day to assess the problem. WHAT SERVICE! Frank came out and I was so impressed with him that I told him to perform the work The best thing about Frank is his HONESTY. He didn't try to sell me anything I didn't need. I previously worked for a large builder in town (the largest) and have my real estate license. I did not call the company that installs all of our garage doors as an associate of mine did, and the experience was average and pricey. So why did I buy from Frank? Because he was honest and trustworthy. He did a FANTASTIC job installing my new garage door and lowering my opener. The quality of his work is amazing. You are crazy not to use him!
Description of Work: My garage door collapsed when electronically closing it. I had to manually force it to close. Frank Arrigoni, owner of ELITE GARAGE DOOR INC., came out, assessed the damage, quoted a very fair price and did the work and it was EXCELLENT!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Patricia W.
01/2008
5.0
garage doors
  + -1 more
This was one of the best experiences I have had with anyone doing contract work in our home. Frank was extremely good. He knew his product and went out of his way to make our experience great. We had called a number of folks to do this job which ended up needing a little custom work and all who came would not attempt it. They said they did not have the equipment to do the job and we kept looking. Elite came in and gave us a complete analysis on the equipment we needed and were prompt getting the job done. They did it right, they cleaned up well after the job and were personable to deal with. Very professional is the best description. Frank's knowledge of the job he needed to perform was exceptional. This guy was good and I wish I could hire him to do more jobs for us. If you need someone who will perform for you this is the company. I would not even bother looking elsewhere. The price was great, service and trustworthiness are important to us and we got it all and more.
Description of Work: Frank of Elite Garage Door helped us choose and then installed garage door openers for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

LESLEY T.
12/2007
5.0
garage doors
  + -1 more
Frank gave a price range of openers over the phone from base to best. We decided to go with the top of the line unit after suffering with a 20 year old garage opener that had finally quit. He came out within 2 days as promised, did neat and clean work, explained how to use all the features, and his price and invoice was exactly as stated over the phone. The garage door (an old, heavy press-board door) is so quiet now you can barely hear it going up and down. The light is so bright in the garage - the motion sensor is fantastic, and the unit is working great.
Description of Work: Replaced single garage door opener ($390) and garage door wheel rollers ($20).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Stacy L.
11/2007
5.0
garage doors
  + -1 more
Frank was on time and very informative in his estimate. He was the lowest price of all three estimates and was by far the most professional. The installation was not for another three weeks and when I called Frank a few days before installation he knew exactly who I was and had me scheduled for the exact time I requested at the time of estimate. Frank was on time for installation and had the job done in under an hour. He was very informative and the garage was spotless after he left.
Description of Work: Elite Garage installed a lift master garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Contact information

9611 BROOKDALE DR SUITE 100-214, Charlotte, NC 28215

http://www.elitegaragedoor.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

ELITE GARAGE DOOR SERVICE INC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

ELITE GARAGE DOOR SERVICE INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ELITE GARAGE DOOR SERVICE INC offers free project estimates.
Yes, ELITE GARAGE DOOR SERVICE INC offers eco-friendly accreditations.
No, ELITE GARAGE DOOR SERVICE INC does not offer a senior discount.
No, ELITE GARAGE DOOR SERVICE INC does not offer emergency services.
Yes, ELITE GARAGE DOOR SERVICE INC offers warranties.
ELITE GARAGE DOOR SERVICE INC offers the following services: RESIDENTIAL AND COMMERCIAL GARAGE DOOR AND LOADING DOCK EQUIPMENT SALES, INSTALLATION, SERVICE & ACCESSORIES FOR NEW CONSTRUCTION & EXISTING HOME, REPAIR OF BROKEN SPRINGS, BENT SECTIONS, BENT TRACKS, OPENERS, ALL MAKES OF GARAGE DOORS AND OPENERS.
Entry Doors & Windows, Siding

Contact information

9611 BROOKDALE DR SUITE 100-214, Charlotte, NC 28215

http://www.elitegaragedoor.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM