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ELITE GARAGE DOOR SERVICE INC

Garage Doors, Doors

About us

Locally, family owned and operated since 2004, Elite Garage Door Service Inc. provides new installation, replacement, and repair of residential and commercial garage doors, garage door openers, gate operators, and loading dock equipment. We service all brands! The garage door is the largest moving object in your home and can cause serious property damage or injury if not properly installed and serviced; You can rest assured that our IDEA Certified Technicians will ensure reliable and safe operation for years to come. We take pride in our work, and we match the manufacturer’s parts warranty with labor on anything we sell and install. Click here to learn what IDEA means for you: https://www.dooreducation.com/property-owners/

Business highlights

21 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

RESIDENTIAL AND COMMERCIAL GARAGE DOOR AND LOADING DOCK EQUIPMENT SALES, INSTALLATION, SERVICE & ACCESSORIES FOR NEW CONSTRUCTION & EXISTING HOME, REPAIR OF BROKEN SPRINGS, BENT SECTIONS, BENT TRACKS, OPENERS, ALL MAKES OF GARAGE DOORS AND OPENERS.

Services we don't offer

Entry Doors & Windows, Siding

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9343 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 343 reviews

JIM C.
09/2013
5.0
garage doors
  + -1 more
Frank was the 1st of 3 providers I called to respond and come to repair a broken spring in my garage door. I called Saturday afternoon and followed up with calls on Sunday. Frank responded and showed up within 1/2 hour. He replaced a broken spring and bearings, lubricating hinges, rollers, and springs, and completely repaired the 16 year old garage door. It now operates much quieter than previously. I really appreciate their professionalism and work ethic. I would use their services again for repair or installation.
Description of Work: He replaced a broken spring and bearings, lubricating hinges, rollers, and springs, and operator rail, performing 1 to 2 spring conversion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Julia C.
09/2013
5.0
garage doors
  + -1 more
Very nice and professional. Job was done efficiently and they were very knowledgable. Gave good suggestions. Would use again,
Description of Work: tune up, changed rollers, lube, and bottom weather strip

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Terri T.
08/2013
5.0
garage doors
  + -1 more
Explained things when I had questions and did not seem too busy to quench my curiosity. Was very professional.
Description of Work: replaced rollers so that door is quieter and serviced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tania H.
08/2013
5.0
garage doors
  + -1 more
Very professional, arrived on time, completed the job in about an hour or less. He basicalled overhauled the garage door, replaced the rollers, lubricated, tightened the chain. The result is a much quieter garage door!
Description of Work: Tuned up our garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

LAURA G.
08/2013
5.0
garage doors
  + -1 more
Frank showed up and fixed the door. He was very knowledgable and personable and the door was fixed within an hour of his arrival. He explained exactly what he did (replaced the broken spring) and let me know that the new spring should last about 20 years. He also did some other routine maintenance on the door. The door works smoother and sounds quieter than it did prior to the broken spring. Great job!
Description of Work: Called Frank on Sunday morning and got voicemail. Left a message and he returned my call within 5 minutes. I had heard a loud noise the day before when I closed the garage door and subsequently the door would not open. My car was inside the garage and I needed to get it out before Monday. Frank responded that it sounded like a broken spring and that he could get to my house to fix it within an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mary Beth K.
08/2013
5.0
garage doors
  + -1 more
Frank Arrigoni came out to our home on a Sunday to evaluate broken garage door. We expected to have to replace the entire door and opener for $2k or more. We had another company come out the day before, who advised that the motor lacked the adequate horse power to lift the door, which was over 15 years old and heavy with years of moisture and type of construction of the door. Frank provided information on new doors but also evaluated the motor. He had equipment on his truck to measure the weight of the door, the needed horse power on the motor and the type of springs needed. For much less than it would cost to replace the whole thing, Frank was able to measure and install the correct springs all during this Sunday visit. He had the door working within two hours. About two weeks later, the motor started to make a loud, rattling noise. We stopped using the garage door opener and called Frank back. He returned, inspected the motor and found several screws to the frame loose. Since he had inspected the motor on his visit, Frank took responsibility that the loose screws were his work (though it was possible that the prior company had left them loose). He fixed them and did not charge me anything for the follow-up call. Great integrity and service.
Description of Work: Replaced the springs and end bearings on existing garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Robert H.
08/2013
5.0
garage doors
  + -1 more
He was a pro....this is actually the second time I've used a new garage door service, and the previous company who was a kid and basically didn't know much and stayed maybe 15 minutes. This guy was professional, prompt, and obviously knew what he was doing, and he had all the parts he needed on his truck! He will definitely be the guy i call in the future.
Description of Work: He actually used a bracket and shored up the garage door so it wouldn't make as much noise and it operated properly (it had been dented). he checked everything out and added some lubrication as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Krista B.
08/2013
5.0
garage doors
  + -1 more
They did a great job. The work was excellent and they were very personable and professional as well.
Description of Work: They replaced the wheels on the rails of my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Melvina M.
08/2013
5.0
garage doors
  + -1 more
The cables to the garage had snapped early morning when we were getting ready to go to work. I had called Elite Garage and they responded very quickly. Once they saw the cable lines, it's was easily identified that it was the springs and not the cables that needed to be replaced. The service was very professional and prompt. As for the price, it may have been higher than others but the service was worth the additional cost.
Description of Work: Replace the springs on the garage doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Diane T.
08/2013
5.0
garage doors
  + -1 more
It was an Angie's List Big Deal that I purchased. It was great. He actually called me shortly after to schedule. We were able to schedule it without any problem. He came over and he did a great job, no problems. It is running very smoothly now. He was great. I thought the price was very reasonable.
Description of Work: Elite Garage Door Service came out to check and lubricate the garage door then put the rollers on it. It was a door quieting reconditioning package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Michael H.
07/2013
5.0
garage doors
  + -1 more
Very pleased...door is much quieter I would use them again
Description of Work: Changed rollers on garage door and adjusted door so it closed properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Meridith F.
07/2013
5.0
garage doors
  + -1 more
Frank was available the same day for initial service call. He did routine maintenance and made our garage door work until he could return with the replacement parts. Returned two business days later as planned and promptly completed work. He went above and beyond and made sure our door was up to code. He cleaned up and was in and out in the time he quoted.
Description of Work: Replaced bottom panel of garage door, general maintenance, brought door sensors up to code

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

CHERI L.
07/2013
5.0
garage doors
  + -1 more
Great experience, more than worth the money. Easy to set up the appointment, the technician arrived on time and completed the work in 30 minutes. Very easy to work with and we're very pleased with the result. The door know works better than it did when it was new. This company is a great resource.
Description of Work: Replaced worn rollers with high strength nylon rollers on automatice garage door. Performed full inspection and maintenance of all garage door components. Gave us information on what to expect as the door continues to age (ours if 14 years old).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

John W.
07/2013
5.0
garage doors
  + -1 more
Performed exactly what the ad stated. Arrived on time for appointment, professional demeaner.
Description of Work: Replaced door guide wheels, lubricated and checked components

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jennifer B.
07/2013
5.0
garage doors
  + -1 more
Frank was very knowledgable, professional and did a great job. We had a poor experience in the past with another garage door vendor, so we sought out reviews from Angie's List for someone that we could rely on. Frank was on time and gave us options. He called when he was ten minutes away, which was helpful. Bravo! HIGHLY recommend this professional.
Description of Work: Replaced motor in Garage Door, added outside keypad, replaced remotes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Lori V.
07/2013
5.0
garage doors
  + -1 more
We were very satisfied with them. They called to set the appointment, they showed up when they had to, did what they were supposed to, and we are pleased with the results. We have no complaints.
Description of Work: We used Elite Garage Door Service inc. They did a tune up and replaced the rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jennifer A.
07/2013
5.0
garage doors
  + -1 more
Prompt Courteous Garage door is 90 percent quieter than prior to service exactly as expected
Description of Work: Replaced rollers /

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Brian W.
07/2013
5.0
garage doors
  + -1 more
Very punctual and very cordial. GREAT SERVICE!!!
Description of Work: Garage door tune-up and replaced wheels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

William W.
07/2013
5.0
garage doors
  + -1 more
Provider was very professional, on time and friendly. Quality of work seemed good.
Description of Work: Replaced rollers on garage door. Adjusted tension.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Lora B.
07/2013
5.0
garage doors
  + -1 more
Great. The technician was cordial very nice and completed the job quickly. He explained the service provided and gave helpful tips on keeping the garage from making noise.
Description of Work: Replace rollers on Garage door, fixed the noise

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Ann and Michael E.
07/2013
5.0
garage doors
  + -1 more
Elite Garage Door Service Inc. did a great job. As a matter of fact, we used them again, because our tension spring broke over the weekend. We called them on Saturday and the guy came out on Sunday and fixed it for us. We were very impressed with the guy. I was so glad that we got the quieting package and he put his name next to the garage opener in the garage. My husband said to call him but I said they probably wouldn't call back until Monday. We were so surprised that he called back and said he would come on Sunday. We were very, very pleased. He was just so personable and he knew what he was talking about and just everything. We have been so happy that we've come to Angie's List because we've been using another company for 20 years and had not gotten good service just recently with them, so we switched and we are so happy.
Description of Work: I purchased an Angie's Big Deal to get a quieting and reconditioning package for our garage door. We did not spend more than the original Big Deal price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Lou Ann R.
07/2013
5.0
garage doors
  + -1 more
Our 7 year old garage door opener is working like new again, and it is quiet!
Description of Work: Replaced the rollers on our double car garage door and services the opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

michael S.
07/2013
5.0
garage doors
  + -1 more
It went very well. I would use them again.
Description of Work: I used Elite Garage Door Service Inc big deal purchase in June for garage door service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

JONATHAN C.
07/2013
5.0
garage doors
  + -1 more
He was very personal and professional. Would not hesitate to recommend his services to anyone needing a garage door opener serviced or replaced.
Description of Work: Installed new garage rollers, lubricated and checked electric door opener and replaced rubber strip at base of garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Doug W.
06/2013
5.0
garage doors
  + -1 more
He was able to fit me in soon after signing up for the deal, which surprised me. He arrived on time and did an excellent job. He was very detail oriented and talked to me about what he was doing and why as he performed the work. I would highly recommend him for any garage door needs.
Description of Work: Provider replaced the factory roller with quiet, nylon roller. Adjusted the door, sensors, spring, and lubricated hinges, rollers, and chain track to quiet the operation of the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Contact information

9611 BROOKDALE DR SUITE 100-214, Charlotte, NC 28215

http://www.elitegaragedoor.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

ELITE GARAGE DOOR SERVICE INC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

ELITE GARAGE DOOR SERVICE INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ELITE GARAGE DOOR SERVICE INC offers free project estimates.
Yes, ELITE GARAGE DOOR SERVICE INC offers eco-friendly accreditations.
No, ELITE GARAGE DOOR SERVICE INC does not offer a senior discount.
No, ELITE GARAGE DOOR SERVICE INC does not offer emergency services.
Yes, ELITE GARAGE DOOR SERVICE INC offers warranties.
ELITE GARAGE DOOR SERVICE INC offers the following services: RESIDENTIAL AND COMMERCIAL GARAGE DOOR AND LOADING DOCK EQUIPMENT SALES, INSTALLATION, SERVICE & ACCESSORIES FOR NEW CONSTRUCTION & EXISTING HOME, REPAIR OF BROKEN SPRINGS, BENT SECTIONS, BENT TRACKS, OPENERS, ALL MAKES OF GARAGE DOORS AND OPENERS.
Entry Doors & Windows, Siding

Contact information

9611 BROOKDALE DR SUITE 100-214, Charlotte, NC 28215

http://www.elitegaragedoor.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM