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EFIRD'S INTERIORS INC

3.8(
10
)

Lighting, Furniture - Sales, Ceiling Fans,

... +1 more

Services we offer

SALES OF FURNITURE, LIGHTING, LAMPS, PRINTS & MIRRORS.

Amenities

Free Estimates
Yes

Accepted payment methods

Check
MasterCard
Visa

Reviews

3.810 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
30%
2
20%
1
0%
Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
3.8
responsiveness
3.7
punctuality
4.3
Write a review
Showing 1-10 of 10 reviews
Terry K.
02/2012
2.0
lighting
  + -1 more
NOT WELL Our Schonbek Light fixture has a major crooked tier which no one seems to want to admit too at Efirds, let alone correct. For this type of money it needs to be corrected to our satisfaction. If not then we need to have another one that meets our 100% satisfaction. This is not too much to ask. I have pictures if someone would like to see them.
Description of Work: Went to Efird's Interiors on Monroe Rd, Saturday, February 4th and inquired about a Schonbek Crystal Light fixture which I have wanted for a very long time and finally got the money to purchase. The fixture was extremely crooked on the 3 tier so the sales person (Michelle) called a gentleman over and he insured us that when installed it would straight. So we bought the fixture and paid Efirds to install. When it was delivered it was unbelievably filthy. After the installation I kept telling the person that is was not straight and he told me it was. I could not get him to understand that the bottom tier was crooked!!! I called Efirds this morning February 10th and found that they are closed until February 15th while they prepare for a huge sale. My husband and I both have left messages but no repones. I am having a Valentine dinner on Saturday (February 11th) evening and this is such a disappointment to us, to have this type of product in the condition. This is a top of the line fixture. My heart is truly broken.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$1,249.01
Elizabeth H.
08/2007
5.0
furniture sales
  + -1 more
I purchased a new sofa from Efird's and received excellent assistance from Marti. She was a great help with decision making in fabric selection. The sofa arrived two weeks earlier than promised. The delivery men were courteous and on time. The sofa arrived exactly as I ordered it. I couldn't be more pleased with the customer service I received.
Description of Work: Assisted with fabric selection and purchase of a new sofa.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,914
STEPHANIE K.
10/2006
3.0
furniture sales
  + -1 more
Efird's pricing is competitive. I picked up the tables myself, rather than pay for delivery. I noticed that one of the tables was very dusty, but didn't say anything. They were loaded into my car and wrapped very carefully by Efird's. When I went to unload them, I noticed numerous scratches on the legs of the dusty table. (Shame on me for not inspecting them more closely before accepting them.) I immediately called Efird's and the pleasant attitude of the salesperson I had so far experienced suddenly disappeared. I was told that I must have caused the scratches, which was impossible. I asked why the table was so dusty, and if it had been a floor model. I was told it was not, but they did not have a good explanation for all the dust. They allowed me to return the table so they could repair the scratches, and they did a good job. I can't help feeling, however, that I was ripped off by purchasing a floor model without my knowledge.
Description of Work: Purchase of cocktail table and end table.
Rating CategoryRating out of 5
value
4.0
professionalism
3.0
responsiveness
2.0
$600
Dan W.
10/2006
3.0
lighting
  + -1 more
Their practice of ordering a fixture (one that they have in the showroom, but not allowing you to purchase it nor allowing returns or credit when you order the same fixture), is poor customer service.
Description of Work: Purchsed home lighting.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$500
Jane B.
08/2006
5.0
lighting
  + -1 more
They have the best selection of lighting in town and the prices are competitive with Home Depot and Lowe's with about 20 times the variety. I put a deposit of half on a beautiful large entry foyer light. It was only $378. It took about a month to come in, but they were willing to take a display down, but I needed a very long chain for my high ceilings. Pat is very helpful and can tell you exactly what you need for each room. I also got a beautiful rustic looking light fixture for the kitchen island. It was on sale and very beautiful. I highly recommend Efird's for lighting and customer service.
Description of Work: I had looked all over town for a large chandelier or foyer light (including online sites). Someone suggested Efird's on Monroe Road. I bought a gorgeous unique light for my entry foyer with 30 foot ceilings. I also got a beautiful kitchen island light fixture.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$650
MARTIN S.
07/2003
2.0
furniture sales
  + -1 more
AFTER COMPLAINING TO OWNER (TOOK SEVERAL PHONE CALLS)AND FILING A COMPLAINT WITH THE BBB, WE FINALLY GOT A REFUND 3+ WEEKS AFTER SOFA WAS RETURNED.
Description of Work: ORDERED APPROX. $6000 OF FURNITURE INCLUDING A $1200+ SOFA. SOFA WAS DELIVERED 4 WEEKS LATER THAN PROMISED DATE AND WAS DEFECTIVE.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$1,200
THERESA & CHRIS P.
04/2002
5.0
lighting
  + -1 more
EFIRD'S HAD A HUGE SELECTION ON THE FLOOR AND THEIR PRICES WERE BETTER THAN MOST SHOWROOMS I HAD BEEN TOO. VERY HELPFUL AND KNOWLEDGEABLE SALES STAFF!
Description of Work: I HAD BEEN TO 10 STORES LOOKING FOR A PERIOD FIXTURE THAT WAS A REPRODUCTION.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
LUCY M.
05/2001
3.0
lighting
  + -1 more
WAS SENT TO EFIRD'S BY MY BUILDER. THE SELECTION WAS OKAY - NOTHING SPECIAL. THE SALES PERSON WAS HOPELESS. SHE WAS UNABLE TO ANSWER MOST OF MY QUESTIONS. THE TWO PAGE QUOTE SHE FINALLY SUBMITTED MADE NO SENSE, NOR DID SHE BOTHER TO EXPLAIN ANY OF IT. I BOUGHT ONE ITEM FROM EFIRD'S AND BOUGHT THE REST FROM ANOTHER STORE.
Description of Work: LIGHTING FOR NEW CONSTRUCTION
Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$300
LIZ M.
06/2000
5.0
ceiling fans
  + -1 more
EVERYTHING WAS FINE, BUT I DID FIND IDENTICAL FURNITURE IN OTHER STORES FOR LESS MONEY.
Description of Work: PURCHASED CEILING FAN THERE.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LISA G.
03/2000
5.0
interior designers
  + -1 more
SHE CAME UP WITH SOME THINGS I NEED AND HELPED ME WITH THE FABRIC. I FELT COMFORTABLE AND SHE WAS VERY ATTENTIVE. WHEN I WENT BACK, THEY HAD SOME THINGS ALREADY PICKED OUT FOR ME SO I COULD MAKE CHOICE.
Description of Work: I LIKE WORKING WITH THE PLACE, THEY ARE NOT THE MOST EXPENSIVE PLACE, NOR THE LEAST EXPENSIVE. IF YOU GO IN AND ASK FOR MARTY, IN HOUSE DECORATOR. THEY WILL COME TO YOUR HOUSE FREE OF CHARGE AND HELP YOU PICK OUT FURNITURE.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

    Contact information

    2116 Hawkins St Ste 600, Charlotte, NC 28203

    www.efirds.net

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Lighting,
    Furniture - Sales,
    Ceiling Fans,
    Interior Design and Decorating

    FAQ

    EFIRD'S INTERIORS INC is currently rated 3.8 overall out of 5.
    EFIRD'S INTERIORS INC accepts the following forms of payment: Check,MasterCard,Visa
    Yes, EFIRD'S INTERIORS INC offers free project estimates.
    No, EFIRD'S INTERIORS INC does not offer eco-friendly accreditations.
    No, EFIRD'S INTERIORS INC does not offer a senior discount.
    No, EFIRD'S INTERIORS INC does not offer emergency services.
    No, EFIRD'S INTERIORS INC does not offer warranties.
    EFIRD'S INTERIORS INC offers the following services: SALES OF FURNITURE, LIGHTING, LAMPS, PRINTS & MIRRORS.

    Contact information

    2116 Hawkins St Ste 600, Charlotte, NC 28203

    www.efirds.net