This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
E-genius appliance repair company will be glad to help with all your appliance repair needs. Our core values of honesty, reliability, and first-class customer service.
We're an independently owned company based right here in Charlotte NC.
No matter where you're located in the Charlotte City metro area, we make house calls!
When you're using our services you can be sure that skilled technician is providing fair, honest estimates, affordable pricing, fast repairs, and 5-star customer service.
As a local business, we're proud to serve our neighbors and keep their appliances running strong.
Complete customer satisfaction is always our number one goal along with providing fast, long-lasting repairs. Learn more about the 5-star service we offer, and Call E-genius Appliance Repair, so we can help you right away.
Business highlights
6 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Magor household Appliance Repair and Installation. Maintenance and repair for the Refrigeration, Laundry and Cooking products
Services we don't offer
full list of the services we're providing are here at https://www.e-geniusappliancerepair.com/
Eugene came an assessed the problem with my dishwasher by running it through its cycles very thoroughly. He checked with the manufacturer for the necessary repair part; but unfortunately the part was not available due to the age of the machine. Eugene was very professional and personable. I will most likely use their service to install my new dishwasher.
Description of Work: Dishwasher repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Greg L.
11/2024
5.0
appliance repair
+ -1 more
Awesome and professional service
Description of Work: Appliance Repair
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$287
Bruce H.
09/2024
5.0
small appliance repair
+ -1 more
Quick response time and got out to the property fast with a quick diagnosis of the issue!
Description of Work: I needed a fridge diagnosed with an issue
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Garrett G.
03/2024
5.0
appliance repair
+ -1 more
Did a great job diagnosing problem and providing advice on how to use warranty
Description of Work: Fix kegerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$99
David T.
02/2024
5.0
appliance repair
+ -1 more
Quick to respond and very professional.
Description of Work: Fixed dryer
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
David G.
12/2023
5.0
appliance repair
+ -1 more
Able to repair our washing machine the same day we reached out. Provided service efficiently and at a fair price
Description of Work: Cold water
Rating Category
Rating out of 5
Yes, I recommend this pro
$20
Kenneth T.
11/2023
5.0
appliance repair, small appliance repair
+ 0 more
The service was great. They were on time. And I wood recommend them to anyone.
Description of Work: Dishwasher repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Lonette M.
10/2023
5.0
appliance repair
+ -1 more
Great service! The team was on time and diagnosed the issue in about 5mins and got it fixed same day. 10/10 would recommend and use again in the future.
Description of Work: Dryer was not heating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Eileen H.
10/2023
5.0
appliance repair
+ -1 more
Excellent! I received a call from Abel within minutes of reaching out. A technician, Eugene, was at my house the same afternoon. He was pleasant & had my oven back running in 15 minutes. Service & price was excellent!
Description of Work: Oven/range repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
John P.
09/2023
5.0
appliance repair
+ -1 more
Very professional and the repair was performed as quickly as the parts arrival allowed. Thanks to E-genius we were up and running quickly.
Description of Work: Dishwasher repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from E-genius Appliance Repair
You are much valued as our customer [Member Name Removed]! Working with you was very easy and you can count on us in the future
Heather J.
09/2023
5.0
appliance repair
+ -1 more
Great customer service!! Highly recommend!!
Description of Work: Fridge repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$470
Response from E-genius Appliance Repair
You are much valued as our customer! Working with you was very easy [Member Name Removed] and you can count on us in the future
Bryon C.
08/2023
5.0
appliance repair
+ -1 more
Fantastic. From the minute that I touched base with Abel (who was the point of contact) I knew that I had made a great choice. Communication was excellent, clear of what to expect regarding the service and fee/charges, and follow up. I was scheduled for the estimate in a few days; the technician/repair guy showed up in the expected time window, was friendly and knowledgable. I was called back with 15 minutes with an estimate, which unfortuantely was not going to work (as the repair price was not worth it, compared to buying a new stove). However, I was told by another company, who also gave an estimate, that parts were not available and the stove could not be fixed; but they were able to find parts, telling me that I have confidence in their ability and service. Thank you Abel and your team.
Description of Work: Appliance diagnostic
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from E-genius Appliance Repair
You are much valued as our customer! Working with you was very easy [Member Name Removed] and you can count on us in the future
Vicki L.
08/2023
5.0
appliance repair
+ -1 more
Went well! Great service and fair priced. Repairman was on time. I would call them again.
Description of Work: Appliance work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E-genius Appliance Repair
You are much valued as our customer! Working with you was very easy [Member Name Removed] and you can count on us in the future
Rick W.
07/2023
5.0
appliance repair
+ -1 more
Very well. I was satisfied with the outcome
Description of Work: Dishwasher repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E-genius Appliance Repair
You are much valued as our customer! Working with you was very easy [Member Name Removed] and you can count on us in the future
Michelle G.
07/2023
5.0
small appliance repair
+ -1 more
Fantastic! At first, I was sketched out because there was no official method of confirming the repair appointment. The contact for E-genius texted me from their personal cell, and their business address was to an apartment complex. Regardless, the technician was very sweet and accommodating. They worked around my work schedule, were very professional, and now my washer works like new. Now knowing their quality of work, I would book again without hesitation.
Description of Work: Washer repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from E-genius Appliance Repair
You are much valued as our customer! Working with you was very easy [Member Name Removed] and you can count on us in the future
Karen B.
06/2023
5.0
appliance repair, small appliance repair
+ 0 more
E-Genius Appliance Repair was a life saver for us! We had 4 appliances that needed repairs, two of them immediate. They were extremely efficient, friendly and understanding of our circumstances and services provided were very reasonably priced, timely and accurately performed. Our appliances are operating better than when they were new! I’m telling all of my friends and neighbors about E-Genius!
Description of Work: multiple appliance repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from E-genius Appliance Repair
You are much valued as our customer! Working with you was very easy [Member Name Removed] and you can count on us in the future
Michael P.
05/2023
5.0
appliance repair
+ -1 more
Excellent service, timely arrival and good customer service
Description of Work: washer/dryer repair
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from E-genius Appliance Repair
You are much valued as our customer! Working with you was very easy [Member Name Removed] and you can count on us in the future
Barbara V.
05/2023
5.0
appliance repair
+ -1 more
Eugene was fantastic! In a weeks time my problem was assessed, the parts ordered and installed. He came when he said he would and he cleaned up.
Description of Work: 2 gas burners on dual fuel range were not igniting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from E-genius Appliance Repair
You are much valued as our customer! Working with you was very easy [Member Name Removed]and you can count on us in the future
MANAN V.
04/2023
5.0
appliance repair
+ -1 more
Great experience, i would recommend this Pro
Description of Work: Refill Freon
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from E-genius Appliance Repair
You are much valued as our customer! Working with you was very easy [Member Name Removed] and you can count on us in the future
Alexandru F.
01/2023
5.0
appliance repair
+ -1 more
I got a great service for a great price. When i called this company i did not know if they could fix or not my appliance since i never had used them. The technician arrived on schedule and quickly found the issue. He kindly explained the solution and how much would it cost. After i agreed it was a matter of less than 1 hour to have my dryer working again
Description of Work: Broken dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from E-genius Appliance Repair
You are much valued as our customer! Working with you was very easy [Member Name Removed] and you can count on us in the future
KATERINA K.
01/2023
5.0
appliance repair
+ -1 more
We needed an AC installed because our old one died. These guys responded quickly, and we are so grateful. Nobody wants to sleep through hot and humid summers without AC. They were professional from start to the end, communicated about the expected timelines of work done, showed up on time, finished work quickly and cleaned up. The price was right, too! If you need work done, they will come through to your house emergency like they did for us. We ended up referring our neighbors whose fridge did not survive the heat wave. They did the refrigerator repair for them as well. Thank goodness, for guys at e-genius!
Description of Work: AC installation and refrigerator repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Response from E-genius Appliance Repair
You are much valued as our customer! Working with you was very easy [Member Name Removed] and you can count on us in the future
Ilya K.
01/2023
5.0
appliance repair
+ -1 more
He was a very professional guy. I was happy to have business with him!
Description of Work: My fridge was fixed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from E-genius Appliance Repair
You are much valued as our customer! Working with you was very easy [Member Name Removed] and you can count on us in the future
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
E-genius Appliance Repair is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
E-genius Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
E-genius Appliance Repair offers the following services: Magor household Appliance Repair and Installation. Maintenance and repair for the Refrigeration, Laundry and Cooking products
full list of the services we're providing are here at https://www.e-geniusappliancerepair.com/