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DUCTZ Of South Charlotte

Air Duct Cleaning, Dryer Vent Cleaning, Heating and Air Conditioning

About us

We adhere to the National Air Duct Cleaners Association (NADCA) Standards as well as the Environmental Protection Agency (EPA) standards and EPA checklist. My DUCTZ company provides customers with Air Duct Cleaning, HVAC System Cleaning, Dryer Vent Cleaning, and Restoration services in the South Charlotte, North Carolina area. Additional phone numbers - (877) 382-8987, (704) 905-1938. Additional e-mail - customerservice@ductz.com. Additional DBA - DUCTZ International Inc.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Air duct cleaning, heating & air conditioning restoration, construction debris control, dryer vent cleaning, integrity inspection, filtration, HVAC cleaning & restoration, HVAC system cleanliness inspection, deodorizing, microbial maintenance controls & photographic inspections.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.842 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
0%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 26-42 of 42 reviews

Tina O.
10/2017
5.0
air duct cleaning
  + -1 more
Prompt and excellent service
Description of Work: Cleaning of air ducts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

George F.
11/2016
5.0
air duct cleaning
  + -1 more
Was satisfied with the service.
Description of Work: Cleaned Duct Work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Luci S.
06/2016
4.0
air duct cleaning
  + -1 more
unknown
Description of Work: The guys showed up as scheduled, were mindful of the furniture. Seemed to do a good job, but since this was the first time I have had my ducts cleaned I don't have anything to compare with. Overall did a good job...
Rating CategoryRating out of 5
Yes, I recommend this pro

JACK R.
09/2015
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: Cleaned all ducts and dryer vent

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

BILL G.
05/2015
4.0
air duct cleaning
  + -1 more
unknown
Description of Work: great, no problem other than price

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

David M.
06/2014
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
unknown
Description of Work: Our dryer was becoming inefficient and we knew it was due to lint in the vent. Our house has a 20 foot run from the dryer to the outside of the house. Ductz arrived when they said they would and made fast work of cleaning a pretty long expanse of duct. We were very pleased with the service and recommend them highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kay M.
10/2013
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Their work was excellent.
Description of Work: The cleaned my air ducts and vents.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kim I.
07/2013
5.0
air duct cleaning
  + -1 more
I called Rob on a Friday about concerns of mild mold on a couple of vents in my house. He was able to come by first thing Monday morning. After looking at the vents and duct work - even going into the attic for further inspection - he did not think we had a mold problem in our duct work. He was honest and did not try to sell me on anything. Since I am not duct work savvy, he could have easily told me the ducts looked moldy and sold me on unnecessary work. He looked at our downstairs ducts and told me they were very dirty - which I already knew. When I asked, he explained the benefits of having the ducts cleaned and his information was in line with what I had researched. While his prices for cleaning are not the most inexpensive, but still competitive, he will get my business for his honesty and professionalism. I will follow up on this review once we've had our duct work cleaned by Ductz of South Charlotte.
Description of Work: Provided estimate and additional info

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryan S.
07/2013
5.0
air duct cleaning
  + -1 more
My wife and I were in the hospital to deliver our first baby when they were scheduled to clean our Air Ducts. Our house was full with my parents and in laws staying over and were able to let them in for the appointment. My parents said they were very nice and courteous and explained to them everything they were doing. They took extra care to power wash all of the vents and cleaned up around all of the work areas. They did a great job and I would recommend them to anyone looking to have their air ducts cleaned.
Description of Work: Cleaned out all of the air vents in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Judith S.
05/2013
2.0
air duct cleaning
  + -1 more
see above.
Description of Work: I had just moved into a new home and my son and I suffered from severe allergies. I will give them A+ for promptness. The technicians performed the service. At the end of the visit they told me I did not need the service. They were unable to spray their anti allergy spray because there was water in my crawl space. I thought that they would at least install clean filters--no such luck. I've yet to have them out to spray my crawl space. Judith Slater

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$640

Response from DUCTZ Of South Charlotte
The antimicrobial was used on this job. Water being in the crawl space has no bearing on being able to use the antimicrobial in the HVAC system. The customer was told at the time of the service that she did need new filters.

Mary M.
11/2012
5.0
air duct cleaning
  + -1 more
They were very thorough.
Description of Work: Ductz Of South Charlotte gave a quote for air duct cleaning.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Denise B.
04/2012
5.0
air duct cleaning
  + -1 more
CAME OVER RIGHT AWAY AND VERY HONEST
Description of Work: MET WITH ROB, VERY NICE GUY. HE EXPLAINED THAT HE DID NOT FEEL WE NEED SERVICE AND THAT DUCTS WERE FAIRLY CLEAN HONEST, FRIENDLY, AND A REALTORS WE WILL RECOMEND HIM TO CLIENTS

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia S.
09/2011
5.0
air duct cleaning
  + -1 more
Team arrived on time, and did a professional job. Spoke with owner several times both before service and after, and he was extremely helpful and provided some excellent recommendations on some additonal work that we are considering. I found him to be completely trustworthy and honest and would absolutely recommend this company to others. I have heard of other duct companies completely ripping you off, and I feel like DUCTZ Of South Charlotte to be exactly the opposite.
Description of Work: DUCTZ Of South Charlotte cleaned our AC ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Joy F.
08/2011
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
The service was performed professionally, quickly and efficiently. I had pictures of the dryer air vent before and after the work was performed. When inspecting the rest of the house vents, he did not try to charge me for any work that did not need to be performed. A minor repair was even performed without extra charge.
Description of Work: Clearing out of dryer vent and checking the rest of the house's vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JULIE T.
05/2011
5.0
air duct cleaning
  + -1 more
nice guys, very conscientious, worked quickly.
Description of Work: cleaned all ductwork on downstairs system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Paul D.
03/2011
5.0
air duct cleaning
  + -1 more
DUCTZ Of South Charlotte showed up right on time the day my new HVAC unit was being installed. They worked alongside the crew installing my new unit, were careful to make sure that all ducts were cleaned property and completely, and were able to complete the job without delaying the installation of the unit or the HVAC crew onsite. Once completed, they showed me the results of the job which left me with a great feeling that my ducts were cleaned and ready for the newly installed HVAC system. Great work, guys!
Description of Work: HVAC ductwork cleaning during HVAC unit replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

09/2010
5.0
air duct cleaning
  + -1 more
It was fine. It was good. They gave us a price and came and did what they said they would do for the price they said they would it.
Description of Work: They cleaned our air ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450
    • 1
    • 2(current)

Contact information

9716-B Rea Road Suite 110, Charlotte, NC 28277

http://www.ductz.com/southcharlotte

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Air Duct Cleaning,
Dryer Vent Cleaning,
Heating and Air Conditioning

FAQ

DUCTZ Of South Charlotte is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

DUCTZ Of South Charlotte accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, DUCTZ Of South Charlotte offers free project estimates.
No, DUCTZ Of South Charlotte does not offer eco-friendly accreditations.
No, DUCTZ Of South Charlotte does not offer a senior discount.
Yes, DUCTZ Of South Charlotte offers emergency services.
Yes, DUCTZ Of South Charlotte offers warranties.
DUCTZ Of South Charlotte offers the following services: Air duct cleaning, heating & air conditioning restoration, construction debris control, dryer vent cleaning, integrity inspection, filtration, HVAC cleaning & restoration, HVAC system cleanliness inspection, deodorizing, microbial maintenance controls & photographic inspections.

Contact information

9716-B Rea Road Suite 110, Charlotte, NC 28277

http://www.ductz.com/southcharlotte

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM