Within 1 month after the repairs were complete, we noted significant wood rot around 3 windows. One of the rotted windows was missed by Donaldon Inspection; the other 2 were supposedly repaired by Donaldson Construction. At first Mr. Donaldson was reluctant to repair anything stating that he did not explicitly provide any warranties on his work and that if he had, it would not transfer to the new owner. I explained that if he truly was a professional, he would honor his work. After many more phone calls, his team "repaired" all three areas including the area that he had missed during his initial inspection. After the work was complete, I found that the caulk was applied sloppily and there was a notable gap at the base of one of the window sills. When I called him, he refused to come back now stating he had done more than he was obligated to do. After many more phone calls, he at first agreed to fix it, but then reneged. The BBB did not help.
Description of Work: We had hired Donaldson Inspection to inspect our home that we were about to buy per the recommendation of our real estate agent. We were initially impressed by Mr. Donaldson's apparent thoroughness during the inspection and asked the then owners of the home to use Donaldson Construction (his sister company) to repair all the items that we had found needed attention including rotted window sashes and frames. At the time, we were thankful that the owners agreed.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
Shweta M.
09/2006
4.0
home inspection
+ -1 more
Mr. Donaldson was on time. However, he was in a hurry to leave once we started asking questions. He wasn't very friendly or helpful and seemed a bit lazy. There were a lot of disclaimers that came along with his work.
Description of Work: They inspected the entire house structurally.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$350
JEFF & STEPHANIE H.
01/2000
5.0
home inspection
+ -1 more
unknown
Description of Work: THEY DID A ROOF INSPECTION, THE REPORT WAS VERY THOROUGH, WE WILL USE SOMEONE ELSE TO PUT THE ROOF ON.
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Service Categories
Home inspection,
Basement Remodeling,
Foundation Repair,
Mold Testing & Remediation,
Sunrooms and Patio Enclosures,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
Homebuilders,
Garage and Shed Building,
Deck Maintenance,
Basement Waterproofing,
General Remodeling
FAQ
DONALDSON CONSTRUCTION & RESTORATION CO is currently rated 3.3 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
DONALDSON CONSTRUCTION & RESTORATION CO accepts the following forms of payment: Check
No, DONALDSON CONSTRUCTION & RESTORATION CO does not offer free project estimates.
Yes, DONALDSON CONSTRUCTION & RESTORATION CO offers eco-friendly accreditations.
No, DONALDSON CONSTRUCTION & RESTORATION CO does not offer a senior discount.
No, DONALDSON CONSTRUCTION & RESTORATION CO does not offer emergency services.
No, DONALDSON CONSTRUCTION & RESTORATION CO does not offer warranties.
DONALDSON CONSTRUCTION & RESTORATION CO offers the following services: All construction related needs, home remodel, additions, waterproofing, crawl space repairs, foundation issues, mold removal, LEAD