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DICKENS-MITCHENER & ASSOCIATES

Real Estate Agents, Mortgage Companies

About us

ADDITIONAL ADDRESS 2316 RANDOLPH RD CHARLOTTE, NC 28207.

Business highlights

33 years of trusted experience

Services we offer

REAL ESTATE AGENCY SERVICES INCLUDING BUYING A HOME, SELLING A HOME, RELOCATING, NEW CONSTRUCTION, REO SERVICES & VACATION HOMES.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

2.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
25%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.5
value
3.0
professionalism
2.8
responsiveness
3.3
punctuality
3.0
Showing 1-4 of 4 reviews

Dianna D.
10/2012
1.0
real estate agents
  + -1 more
unknown
Description of Work: My realtor was J Towns. She oversold her abilities to perform her job. Most of the time she could be found in the mountains of Asheville with someone filling in for her. You feel like a ping pong ball and never know who is on deck. Mrs Towns has difficulties with using email, phone and basic computer skills and certainly my email seem to confuse her. Follow up is not consistent or good, she is not trustworthy and even said herself that she could be a snake if she needed to. I did not feel that I could trust her and kept most details close lipped for fear she would try to use any information to her advantage.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$30,000

Kim D.
07/2012
1.0
real estate agents
  + -1 more
Ms. Lea did not show up for the appointment scheduled on 7-13-12, which she scheduled earlier the same day. Claimed that she called Centralized Showing Service 45 minutes into the showing time to say she was running late and wouldn't be showing up. Centralized Showing did not have a record of the call. Ms. Lea called Centralized Showing again on 7-13-12 in the evening to schedule for 7-14-12. We once again left the house and Ms. Lea never showed. She is extremely unprofessional and apparently does not understand how inconsiderate it is to schedule an appointment and then not show up. She wasted two days of our time and was not even considerate enough to make a phone call. She has a phone because she called to get our gate code and then still didn't show up. We even went to the extent of asking Centralized Showing to ask her to give us a courtesy call if she was not showing up and she still did not call.
Description of Work: Elizabeth Lea scheduled an appointment with Centralized Showing Service to view our home on 7/13/12 - no showScheduled again on 7/14/12 - no show

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


JUDITH K.
08/2011
5.0
real estate agents
  + -1 more
She is a very good real estate agent. She is honest and works extremely hard for her clients. She is always available.
Description of Work: We worked with Vicky Mitchener and she sold our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MONIKA L.
02/2009
3.0
real estate agents
  + -1 more
The "market analysis" performed by the agent was very poor. It mostly consisted of a price and listing of other homes for sale in our area. It was clear that she spent less than 10 minutes on this. The lack of attention to details was surprising given how bad the market is now and how much the agents need jobs now (I assume). She won't be getting my business.
Description of Work: I wanted an estimated price for selling our house.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
4.0
punctuality
5.0


    Contact information

    2330 RANDOLPH RD, Charlotte, NC 28207

    www.dickensmitchener.com/

    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Real Estate Agents,
    Mortgage Companies

    FAQ

    DICKENS-MITCHENER & ASSOCIATES is currently rated 2.8 overall out of 5.

    Monday: 8:30 AM - 5:30 PM

    Tuesday: 8:30 AM - 5:30 PM

    Wednesday: 8:30 AM - 5:30 PM

    Thursday: 8:30 AM - 5:30 PM

    Friday: 8:30 AM - 5:30 PM

    DICKENS-MITCHENER & ASSOCIATES accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, DICKENS-MITCHENER & ASSOCIATES offers free project estimates.
    No, DICKENS-MITCHENER & ASSOCIATES does not offer eco-friendly accreditations.
    No, DICKENS-MITCHENER & ASSOCIATES does not offer a senior discount.
    No, DICKENS-MITCHENER & ASSOCIATES does not offer emergency services.
    No, DICKENS-MITCHENER & ASSOCIATES does not offer warranties.
    DICKENS-MITCHENER & ASSOCIATES offers the following services: REAL ESTATE AGENCY SERVICES INCLUDING BUYING A HOME, SELLING A HOME, RELOCATING, NEW CONSTRUCTION, REO SERVICES & VACATION HOMES.

    Contact information

    2330 RANDOLPH RD, Charlotte, NC 28207

    www.dickensmitchener.com/

    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM