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DENNIS WITMORE SERVICE

Water Heaters, Heating and Air Conditioning, Handyman Services

About us

ONE EMPLOYEE, USES SUBS OCCASIONALLY, COST IS DETERMINED BY THE JOB, NO TRAVEL CHARGES, NO AFTER HOURS CHARGES.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

INSTALL, REPLACE, REPAIR HEATING AND A/C, SOME PLUMBING.

Services we don't offer

NONE

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.5
punctuality
4.5
Showing 1-2 of 2 reviews

Marc A.
12/2007
1.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Dennis seemed very professional and nice to work with. The final cost did not exceed the estimate, and the work was done in a timely manner. That's where the positive feedback ends. Dennis and his helper began cutting holes in our plaster ceiling one day when my wife and I were at work. When we came home, the entire first floor of our house was COVERED in plaster dust. They didn't warn us or suggest that we cover any of our furniture or anything. They tried to clean off our brand new, expensive bamboo dining room table and side board, but they used some wood cleaner that should never be used on that type of wood. When I called Dennis to inform him of that, he tried to take care of it. He called a woodworker come clean the table and convince me that it wasn't ruined. I'm convinced to this day that the finish was compromised. This year, I finally called an HVAC company and set up a service contract. On their first visit, they told me about all the issues with the work that Dennis did: - outside unit not level - crimp in line where attached to outside unit - duct work not properly supported - duct work included runs WAY TOO LONG according to recommended duct installation - apparently, you're not supposed to have duct exceed 20 feet in length, and Dennis had 50+ foot runs of duct. - duct not properly secured to vents - DENNIS CUT THROUGH A JOIST IN ORDER TO PLACE A VENT IN A COSMETICALLY CONVENIENT LOCATION, COMPROMISING THE STRUCTURAL INTEGRITY OF OUR HOME! It's really unfortunate that we did not utilize Angie's List when we hired Dennis to do this work for us. Instead, we trusted the recommendation of another contractor who did some work in our crawlspace for us. We'll never make that mistake again. The cost to fix all the problems with Dennis' work will exceed $4,600 (not including the cost it will take to repair or replace the joist he cut through).
Description of Work: Dennis installed a new HVAC system including a new furnace, AC unit, electrostatic filter, and completely new ductwork. He removed the old unit and ductwork from the crawlspace and installed the new unit in the attic. He installed a new control panel and cut return and register holes for the new ductwork. He also fixed some issues with our hot water heater.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$8,500

DEBORAH I.
05/2005
5.0
handyman service
  + -1 more
HE IS AMAZING. HE IS VERY HONEST AND RELIABLE, HE REALLY KNOWS WHAT HE IS DOING. HE IS VERY KNOWLEDGEABLE AND EVEN SHOWS ME HOW TO DO PREVENTATIVE MAINTENANCE TO SAVE ME MONEY IN THE LONG RUN. HE IS VERY ACCOMMODATING TO MY SCHEDULE, AND JUST A NICE PERSON. HIS PRICING IS VERY REASONABLE.
Description of Work: HE PUT IN A NEW HEAT PUMP, REPLACED PARTS INSIDE OF MY TOILET, UNCLOGGED A DRAIN, REPAIRED A KNOB ON THE BATH TUB.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    12401 SOFTWOOD CT, Charlotte, NC 28273


    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Heaters,
    Heating and Air Conditioning,
    Handyman Services

    FAQ

    DENNIS WITMORE SERVICE is currently rated 3 overall out of 5.

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    DENNIS WITMORE SERVICE accepts the following forms of payment: Check,MasterCard,Visa
    Yes, DENNIS WITMORE SERVICE offers free project estimates.
    No, DENNIS WITMORE SERVICE does not offer eco-friendly accreditations.
    No, DENNIS WITMORE SERVICE does not offer a senior discount.
    Yes, DENNIS WITMORE SERVICE offers emergency services.
    No, DENNIS WITMORE SERVICE does not offer warranties.
    DENNIS WITMORE SERVICE offers the following services: INSTALL, REPLACE, REPAIR HEATING AND A/C, SOME PLUMBING.
    NONE

    Contact information

    12401 SOFTWOOD CT, Charlotte, NC 28273


    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM