DAVID WEEKLEY HOMES

Description of Work: DW Homes is building a home without any respect for the local community and residents. Every DW rep has been dismissed us and has been disrespectful to us. DW Homes has circumvented HOA rules. The developer has been working in tandum with DW Homes agreed with our concerns he said, "I am sorry this happened to you". But, they continue to move forward because as Bart Hopper from Bart Hopper Communities stated, "They make money by building and selling homes". Instead of being a good corporate citizen, they are placing their profit line before the community's needs. Please don't buy a David Weekley Home.

Description of Work: SINCE BUYING MY NEW DAVID WEEKLEY HOME A FEW YEARS AGO, I HAVE RECEIVED NOTHING BUT TERRIBLE WARRANTY SERVICE AND COMPLETE DISREGARD FOR CUSTOMER SATISFACTION. THE NUMBER OF PROBLEMS I HAVE HAD WITH MY HOME ARE TOO NUMEROUS TO GO INTO HERE, BUT IT HAS BEEN A CONSTANT BATTLE OVER THE PAST 2 YEARS TRYING TO GET THEM FIXED. INSTEAD OF ENJOYING MY HOME, I HAVE SPENT COUNTLESS HOURS MAKING PHONE CALLS, SUPERVISING THEIR WORK, DOCUMENTING PROBLEMS, WRITING LETTERS, AND ARGUING WITH THEIR EMPLOYEES. I STILL HAVE SEVERAL UNRESOLVED ISSUES WITH MY HOME, AND MOST OF THESE ARE WARRANTY ITEMS THAT HAVE NOT BEEN FIXED CORRECTLY, EVEN AFTER 3 OR MORE ATTEMPTS, AND NOW THE COMPANY IS REFUSING TO DO ANYTHING ELSE. THE COMPANY WIDE STRATEGY FROM TOP MANAGEMENT DOWN SEEMS TO BE A COMBINATION OF FIXING THINGS CHEAPLY INSTEAD OF THE RIGHT WAY, IGNORING THE CUSTOMER, FABRICATING EXCUSES, AND PASSING THE BUCK IN THE HOPE THAT THE CUSTOMER WILL EVENTUALLY GIVE UP AND GO AWAY.