Reviews
3.23 Reviews
Showing 1-3 of 3 reviews
kristina P.
12/2021
glass repair
+ -1 moreHorrible. Wish I could upload the photos are of the state our shower has been left in. We used them due to the wonderful reviews. Our experience did not mirror any positive reviews. They said they could install the door into our glass tile. After failed attempts and having to reach out to the owner in hopes of resolution, Bill said they do not often do this so they were very misleading about their ability/experience to perform the work. Spoke with the Bill on 11/17 to discuss concerns and I have yet to hear back from him after he said he would send a follow up email (I have texted and left a VM). Hunter is extremely unprofessional when he was at our house to try and fix the hinge that had come out of the wall due to using too small of screws that they had to put into the grout after cutting the tile because they were unable to install in the tile as they said they would be able to. If they are unwilling to address this and follow up I feel very sure their warranty will not be upheld as well. DO NOT USE unless you want a company that does not care about their customer. We are extremely disappointed in this company and Bill. Now our beautifully done shower has a crack in the tile and a hinge that I have absolutely no confidence in, and also is a bit of an eyesore as it looks horribly done.
Description of Work: Shower glass installed
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Dana B.
04/2020
doors
+ -1 moreThey were very professional with the estimate process. Very nice and quick with estimate too.
Description of Work: Install or replace a shower door or enclosure.
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Yes, I recommend this pro
Diane G.
09/2016
glass repair, replacement windows
+ 0 moreDakota Glass was easy to get a hold of. They were very responsive to my needs. They went out of their way to meet my needs. The installed shower door looks beautiful. I highly recommend them. Erin is wonderful to deal with.
Description of Work: They special ordered glass for my frameless shower door. They also installed the shower door. They showed up on time and were very punctual.
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Yes, I recommend this pro
$1,475
Contact information
5600 Birchhill Road, Charlotte, NC 28227
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Glass and Mirrors,
Doors,
Windows
FAQ
Dakota Glass is currently rated 3.2 overall out of 5.
No, Dakota Glass does not offer free project estimates.
No, Dakota Glass does not offer eco-friendly accreditations.
No, Dakota Glass does not offer a senior discount.
No, Dakota Glass does not offer emergency services.
No, Dakota Glass does not offer warranties.
Contact information
5600 Birchhill Road, Charlotte, NC 28227