First, they are never finishing the home on time and promising to finish the remaining things after purchase. After that they are delaying to finish the rest of things and later start to ignoring the call. D.R.Horton warranty is same as very poor. Never listen to any one. Don't even ready to set up a call with sales person so you can convince, what was promised.
Description of Work: After finsihing 1 year. Nail and Paint is still pending. Don't even ready to set up a call with sales person to verify, what was promised. It's been almost 2 years and request is still pending.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
ANNE S.
10/2006
5.0
home builders
+ -1 more
Mona was the ultimate professional and sincerely cared about our preferences. Even though we were not able to complete our purchase, her empathy for our situation was sincere.
Description of Work: We consulted Mona Mizell with D.R. Horton homes about constructing a home in the Riverbend community. We contracted for the work and began building the house to our specifications.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
NANCY T.
08/2005
3.0
home builders
+ -1 more
THE OVERALL VALUE AND QUALITY OF THE HOME IS VERY GOOD. HOWEVER, THE EXPERIENCE WE HAD FROM THE FIRST PUNCH LIST ON WAS EXTREMELY POOR. WE HAVE ITEMS FROM THE ORIGINAL PUNCH LIST THAT WAS NEVER CORRECTED. IT TOOK NUMEROUS PHONE CALLS AND FINALLY A LETTER TO PROMPT CORRECTION OF IMPROPERLY STAINED BANISTERS AND A SEVERE WATER PROBLEM UNDER THE HOUSE. I WOULD HIGHLY RECOMMEND NOT CLOSING UNTIL PUNCH LIST ITEMS ARE COMPLETE AND ALL WARRANTY WORK COMPLETED TO YOUR SATISFACTION. OVERALL, THEY BUILT A GOOD HOUSE BUT GETTING REPAIRS COMPLETED IS A DIFFERENT STORY.
Description of Work: WE PURCHASED A NEW HOME IN 2002 WITH COMPLETION IN 2003.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
Yes, I recommend this pro
$294,000
KENDRA M.
11/2004
4.0
home builders
+ -1 more
THE SALES REPRESENTATIVE WAS VERY COURTEOUS BUT HESITANT. WE NEVER FELT 100% LIKE WE WERE GETTING ALL THE SERVICE AND INFORMATION WE COULD DURING CONSTRUCTION. THEY WERE VERY GOOD ABOUT SCHEDULING WALK THROUGHS, ETC. AND THE HOME WAS BEAUTIFUL. WE DID HAVE TO MOVE OUR CLOSING BACK DUE TO THE HOME NOT BEING FINISHED.
Description of Work: BUILT THE 1900+ SQUARE FOOT PUD HOME WE PURCHASED.
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FAQ
D R HORTON is currently rated 3.4 overall out of 5.
No, D R HORTON does not offer free project estimates.
No, D R HORTON does not offer eco-friendly accreditations.