Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

CUSTOM SECURITY

Home Security Systems, Home Automation

About us

Commercial and Residential Security, Fire Alarm, Access Control, Surveillance provider for North and South Carolina

Business highlights

55 years of trusted experience
Emergency Services Offered

Services we offer

Security, Fire Alarm, Access Control & Surveillance Systems

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.17 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
29%
3
29%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.1
value
4.7
professionalism
4.0
responsiveness
3.3
punctuality
4.1
Showing 1-7 of 7 reviews

Beth V.
07/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: Monthly security monitoring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27

Jonathan M.
07/2013
5.0
home security systems
  + -1 more
unknown
Description of Work: Installed complete new alarm system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$890

Mark P.
07/2012
4.0
home security systems
  + -1 more
I would use their services again in the future.
Description of Work: I use Custom Security alarm services.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

BRENDA G.
10/2006
4.0
home security systems
  + -1 more
One room had not been wired properly when the house was being built and was discovered at activation. It took 4 phone calls and over a month for the problem to be corrected. We have no problems with the service itself.
Description of Work: Signed up for monthly security for $81 month. House was prewired by builder.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro
$81

Joe W.
09/2005
3.0
home security systems
  + -1 more
AVERAGE. FOLLOW-UP WAS AVERAGE AT BEST, SEVERAL QUALITY ISSUES, NOT THE MOST RESPONSIVE TO OUR REQUESTS.
Description of Work: HAD AN ENTIRE SECURITY SYSTEM INSTALLED DURING A MAJOR RENOVATION/ADDITION. JOB INCLUDES MOTION DETECTORS, GLASS BREAKS, DOOR ALARMS, AND SMOKE/FIRE DETECTORS. SEVERAL PROBLEMS WITH THE SYSTEM AFTER SEVERAL MONTHS, NOT TOO IMPRESSED.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$3,500

MARK & LAUREL D.
04/2004
3.0
home security systems
  + -1 more
FAIR PRICE, BUT THE REP DIDN'T RETURN CALLS WELL.
Description of Work: ALARM SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$450

JOHN & BETTY LYNN L.
09/1999
5.0
home security systems
  + -1 more
MEMBER HAS HAD LONG-STANDING RELATIONSHIP W/ THIS COMPANY SINCE 1981. COMPANY DID SOME MORE WORK FOR THEM IN 1998. MEMBER STATES THEY'VE BEEN "JOHNNY-ON-THE-SPOT."

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    315 RENSSALAER AVE, Charlotte, NC 28203


    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Home Automation

    FAQ

    CUSTOM SECURITY is currently rated 4.1 overall out of 5.
    CUSTOM SECURITY accepts the following forms of payment: Check,MasterCard,Visa
    Yes, CUSTOM SECURITY offers free project estimates.
    No, CUSTOM SECURITY does not offer eco-friendly accreditations.
    No, CUSTOM SECURITY does not offer a senior discount.
    Yes, CUSTOM SECURITY offers emergency services.
    No, CUSTOM SECURITY does not offer warranties.
    CUSTOM SECURITY offers the following services: Security, Fire Alarm, Access Control & Surveillance Systems

    Contact information

    315 RENSSALAER AVE, Charlotte, NC 28203