CREATIVE COMPUTERS

PATIENT WITH QUESTIONS, GOOD CUSTOMER CONTACT SKILLS.

HE EXAMINED IT AND INFORMED ME OF THE PROBLEMS WITH IT. HE SUGGESTED CALLING THE MANUFACTURER FOR WARRANTY COVERAGE, WHICH I RECEIVED. ALL OF THIS WAS DONE WITH MY SATISFACTION IN MIND AND WAS DONE AT NO CHARGE. WHEN I NEED SOMETHING IN THE FUTURE, I WILL DEFINITELY CALL BOB AT CREATIVE COMPUTERS RIGHT AWAY. BOB WAS VERY ATTENTIVE AND CONCERNED WITH MY WELFARE. HE WAS VERY GOOD TO ME.

HE SPENT ABOUT 15 MINUTES ON THE PHONE TELLING ME THINGS TO DO AND CHECK, I DIDN'T GET IT. HE WENT OVER IT AGAIN AND I WROTE IT DOWN SO MY DAUGHTER COULD DO IT. SHE DID, AND IT WORKS FINE NOW, AND HE DIDN'T EVEN CHARGE ME!!! I CAN'T BELIEVE HE GAVE ME ALL THAT INFORMATION AND TIME AT NO CHARGE. BOB WAS TERRIFIC!!!

CREATIVE COMPUTERS EMPLOYS VERY KNOWLEDGEABLE AND HELPFUL TECHNICIANS WHO ARE HONEST ABOUT WHAT CAN AND CAN'T BE ACCOMPLISHED. THEY MAINLY BUILD AND SERVICE DOCTOR/DENTIST OFFICE COMPUTERS, BUT WILL FIX COMMERCIAL COMPUTERS. SAM TOLD ME IT WOULD BE LESS EXPENSIVE FOR ME TO PURCHASE A COMMERCIAL PERSONAL COMPUTER THAN TO HAVE HIM BUILD ANOTHER NEW ONE FOR ME (THEY BUILT THE ONE I HAVE NOW) AND THEY WILL HELP IF I HAVE PROBLEMS IN THE FUTURE. BECAUSE OF AN OVERSIGHT IN RECONSTRUCTING THE COMPUTER, IT DID NOT WORK PROPERLY WHEN I BROUGHT IT HOME. WHEN BOB HEARD ABOUT THE PROBLEM, HE ASKED JOSE TO COME TO MY HOUSE TO CORRECT THE SITUATION RATHER THAN MY HAVING TO TAKE THE COMPUTER BACK TO THEM. THEY CERTAINLY STAND BY THEIR WORK, AND GO OUT OF THEIR WAY FOR THEIR CUSTOMERS. A GREAT COMPANY TO WORK WITH!

THEY HEMMED AND HAWED, AND DID NOT WANT TO COME OUT AND FIX IT. THEY SAID "WELL, YOU CAN UNPLUG IT AND BRING IT IN". THEN THEY TOLD ME IT WOULD BE $90 JUST FOR THEM TO SHOW UP, AND THEY WOULD TAKE IT BACK TO THE SHOP AND FIX IT. THEY STATE THEY REPAIR ON SITE, BUT DON'T SEEM TO WANT TO DO IT.

THE COMPUTER WAS READY ON TIME AND THEY SHOWED ME EVERYTHING THEY FIXED. THEY EVEN CALLED THE NEXT DAY TO MAKE SURE EVERYTHING WAS RUNNING WELL.

COMPANY WAS VERY RESPONSIVE. PRICE WAS VERY FAIR AND WORK WAS PERFORMED VERY QUICKLY.

DEALT WITH BOB. CAN'T SAY ENOUGH GOOD THINGS ABOUT QUALITY OF SERVICE, FOLLOW-UP, AND COURTESY. OUTSTANDING; WOULD RECOMMEND TO ANYONE. VERY PROFESSIONAL!!

WE ARE NOT EXPERTS IN REPAIRING AND USING COMPUTERS. WE FELT THAT CREATIVE COMPUTERS HELPED US AND TREATED US PROFESSIONALLY.

BOB HABJANIC WAS EXCELLENT. HE FOLLOWED UP THE DAY AFTER HE PERFORMED THE SERVICES.

THEY FOUND FRAGMENT OF DISC IN DRIVE TO REPAIR. SUGGESTED NEW PRINTER CABLE WHICH DID NOT HELP AND WE ULTIMATELY BOUGHT A NEW PRINTER. SUGGESTED WE ADD RAM AND IT HAS IMPROVED FUNCTION.

VERY NICE AND HELPFUL. EXCELLENT AT RETURNING PHONE CALLS AND EXPLAINING PROBLEM. SHOWED ME MY COMPUTER WAS WORKING FINE BEFORE I LEFT THE STORE. HIGHLY RECOMMEND!!

THE PERSON WHO ANSWERED WAS THE RUDEST PERSON I THINK I'VE EVER TALKED TOO.

GREAT COMMUNICATIONS, GREAT FOLLOW UP, PROMPT, FINISHED EARLY IN FACT, QUITE IMPRESSED. ABLE TO RESTORE AN APPLICATION THAT WAS VERY IMPORTANT TO ME. REMEMBERED THE ANGIE'S LIST DISCOUNT WHEN WE DIDN'T.

THIS IS A GREAT PLACE FOR REPAIR SERVICE AND UPGRADES.

I HAVE USED THEM TWICE. BOTH TIMES THEY COMPLETED THE WORK THE SAME DAY. EVEN BETTER THEY CALL THE NEXT DAY TO CHECK ON MY SATISFACTION.

I CHECKED THE LIST AND CALLED CREATIVE, THEY SAID NO PROBLEM TO BRING IT IN. I MET REZA THE TECHNICIAN WHEN I ARRIVED, AND HE OFFERED TO LOOK AT THE PROBLEM RIGHT AWAY. HE INVITED ME IN TO THEIR IMMACULATE WORKSHOP, AND WITHIN AN HOUR HAD DIAGNOSED A BAD VIDEO CARD, REPLACED IT WITH A NEW ONE, DOWNLOADED LATEST DRIVERS, EVEN VACUUMED AND WIPED THE CASE CLEAN! HE CHEERFULLY EXTENDED A GENEROUS DISCOUNT FOR ANGIE'S LIST, AND I FELT THE VALUE WAS EXCELLENT. I WILL DEFINITELY DO BUSINESS WITH THEM AGAIN. GREAT JOB!

REMOVED VIRUSES FROM THE HARD DRIVE. THEY WERE VERY HELPFUL, VOLUNTEERED EXTRA INFORMATION, VERY HELPFUL

I DOUBT YOU COULD FIND MORE KNOWLEDGEABLE AND HELPFUL COMPUTER PEOPLE. THEY EVEN REMEMBERED THAT I AM AN ANGIE'S LIST MEMBER AND CHARGED ME ACCORDINGLY. WE HEARTILY RECOMMEND THEM FOR ALL YOUR COMPUTER NEEDS.

BOB WAS A GREAT RESOURCE, KNOWLEDGEABLE, COURTEOUS, PROFESSIONAL AND GOT THE JOB DONE WELL, BUT OFFERED HIS SERVICE AFTERWARDS TO MAKE SURE EVERYTHING WAS DONE RIGHT. WE CERTAINLY WILL PUT BOB IN OUR RESOURCE BOOK. SAM, THE OWNER, WAS CONSTANTLY HELPFUL AND MADE SURE WE WERE SATISFIED, EVEN WHERE I PARKED IN FRONT OF HIS STORE.

THE FIRST PERSON I TALKED WITH ON THE PHONE TOLD ME RIGHT AWAY THAT IT WOULD BE CHEAPER TO BRING THE COMPUTER IN RATHER THAN HAVING A TECHNICIAN COME TO MY HOUSE. WHEN I WENT TO PICK THE COMPUTER UP BOB SPENT ABOUT 30 MINUTES WITH ME ANSWERING QUESTIONS AND SHOWING ME THE ME SOME OF THE PROGRAMS. HE CALLED ME THE NEXT DAY TO SEE IF EVERYTHING WAS WORKING-I TOLD HIM I COULD NOT GET THE INTERNET CONNECTION TO COME UP AND HE SPENT ABOUT 20 MINUTES ON THE PHONE WITH ME GETTING ALL THE CONNECTIONS SET UP!! HE WAS VERY PATIENT AND UNDERSTANDING OF MY LIMITED COMPUTER KNOWLEDGE. I COULD NOT BE ANY HAPPIER WITH THE SERVICE I RECEIVED FROM CREATIVE COMPUTERS!

NO CHARGE FOR LABOR(HAD 20% COUPON FOR LABOR WE COULD NOT USE)

I THOUGHT I WOULD HAVE TO BUY A NEW ONE. HE HAD TO DO A LOT OF CLEAN UP ON THE HARD DRIVE. HE WAS SO VERY FRIENDLY AND HELPFUL WITH SUGGESTIONS ON HOW TO USE AND MAINTAIN THE COMPUTER. A+ EXPERIENCE!

WERE ABLE USE COUPON, EVER CALLED BACK TO MAKE SURE EVERYTHING WAS WORKING ALL RIGHT. CARRED IN FROM THE CAR AND CARRIED IT BACK OUT TO CAR.

THE THING THAT I WAS HAPPY ABOUT WAS THAT HE WAS VERY PATIENT AND THOROUGH IN HIS EXPLANATION TO ME WITHOUT A CONDESCENDING ATTITUDE.