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CREATIVE COMPUTERS

Computer Repair, Computer Sales, Computer Training

About us

5 EMPLOYEES.COST IS DETERMINED BY THE JOB. TRAVEL CHARGE APPLY.

Business highlights

32 years of trusted experience

Services we offer

COMPUTER REPAIR, UPGRADES, VIRUS REMOVAL, CABLING, COMPLETE NETWORKING & WIRELESS NETWORKS, DATA RECOVERY AND SPYWARE REMOVAL.

Services we don't offer

COMPUTER/SOFTWARE TRAINING.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.9139 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
1%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 101-125 of 139 reviews

Ron M.
05/2016
5.0
computer repair
  + -1 more
It went great!
Description of Work: They did data recovery for a hard drive failure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Pamela S.
01/2015
1.0
computer repair
  + -1 more
unknown
Description of Work: I called Creative Computer. I am a customer. They told me to bring it in and they would look at it. I went right in and they told me that they couldn't look at it until Monday because they had a call from one of their dental offices and had to go there. Obviously, that is their focus now and I will not be going back. I called Dogma computer and they are fabulous!!

Rating CategoryRating out of 5
value
3.0
professionalism
1.0


BYRON, SHIRLEY G.
12/2002
5.0
computer sales
  + -1 more
VERY PLEASED! HAD ONE SMALL PROBLEM WITH THE NEW PC. TOOK IT TO THE SHOP ON A SATURDAY MORNING and THEY FIXED IT UP IN ABOUT 10 MINUTES WHILE I WAITED. SAM SAID TO CALL HIM PERSONALLY IF I HAD FURTHER PROBLEMS. GREAT CUSTOMER SERVICE AND SOME OF THE FRIENDLIEST FOLKS YOU''LL FIND ANYWHERE! VERY KNOWLEDGEABLE AND EXTREMELY HELPFUL. I GIVE THEM MY HIGHEST RECOMMENDATION. THEIR POWER WAS OUT LIKE MANY OTHER BUSINESSES AFTER THE RECENT ICE STORM. AS SOON AS THEIR POWER WAS RESTORED, THEY GOT RIGHT BACK TO WORK AND HAD ME FIXED UP IN NO TIME.
Description of Work: TOOK MY OLD HOME COMPUTER IN FOR REPAIR, THE COST OF WHICH WAS DETERMINED TO BE $200 WITH ANGIE''S LIST DISCOUNT. DECIDED INSTEAD TO PURCHASE A NEW COMPUTER BUILT BY CREATIVE COMPUTERS. PRICE WAS $450.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

John K.
11/2002
5.0
computer sales
  + -1 more
DELIVERED and SET UP NEW SYSTEM IN MY HOME. ALSO, ASSISTED IN TRANSFERRING DATA FROM OLD COMPUTER TO THE NEW UNIT. FIRST CLASS SERVICE, PLEASURE TO WORK WITH. RECOMMEND HIGHLY.
Description of Work: PURCHASED NEW COMPUTER WITH SOFTWARE PACKAGE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

AIMEE H.
11/2002
5.0
computer repair
  + -1 more
CHARGED A MERE $76 (INCLUDED ANGIE''S LIST DISCOUNT) PLUS THE COST OF THE SOFTWARE. THEY DID ALL THIS IN 2 DAYS! I EXPECTED TO PAY A LOT MORE AND TAKE MORE TIME THAN IT DID. BOB EVEN CALLED ME THE FOLLOWING DAY TO CHECK ON MY COMPUTER. CUSTOMER SERVICE OF THIS CALIBER JUST DOESN''T SEEM TO EXIST THESE DAYS, SO IT IS VERY REFRESHING TO HAVE THIS KIND OF SERVICE.
Description of Work: THEY WIPED OFF MY EXISTING OS AND INSTALLED A NEW ONE WHILE SAVING ALL MY DATA AS WELL AS REINSTALLING ALL MY PROGRAMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$343

JERRY B.
10/2002
5.0
computer repair
  + -1 more
EXPLAINED ALL THE REPAIRS HE WAS MAKING. CALLED TO FOLLOW UP AND MAKE SURE EVERYTHING WAS OK. EXCELLENT, EXCELLENT SERVICE!!
Description of Work: REPAIRED COMPUTER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN I.
10/2002
5.0
computer repair
  + -1 more
VERY TIMELY RESPONSE AND YET WERE WILLING TO SPEND TIME WITH ME TO EXPLAIN WHAT THEY HAD DONE AND HOW IT WORKED.
Description of Work: CLEARED SOFTWARE PROBLEMS THAT HAD LOCKED UP SYSTEM AND UPGRADED TO NEW OPERATING SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

John K.
10/2002
5.0
computer repair
  + -1 more
I WILL USE THEM AGAIN THIS WEEK FOR A UPGRADE OF MY RAM CAPACITY .
Description of Work: I WAS HAVING MAJOR PROBLEMS WITH MY NEW PRINTER. CHRIS FIXED THAT ITEM ( CABLE & SOFTWARE ) AND ALSO PERFORMED A NUMBER OF OTHER FIXES ON THE ENTIRE SYSTEM. THEY ALSO MADE A FOLLOW UP PHONE CALL TO MAKE CERTAIN EVERYTHING WAS OK ! VERY PLEASED WITH COMPANY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Allen & Donna C.
09/2002
5.0
computer repair
  + -1 more
VERY PROFESSIONAL, VERY PUNCTUAL, COMPLETED THE WORK I NEEDED DONE TO MY COMPUTER IN ONE DAY.
Description of Work: I HAD RAM INCREASED AND A NEW VIDEO CARD INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Lou O.
08/2002
5.0
computer repair
  + -1 more
I DECIDED NOT TO PURSUE ANY WORK. THEY WERE VERY HELPFUL, COURTEOUS, AND KNOWLEDGEABLE. I WOULD CALL THEM IN THE FUTURE IF I HAD A NEED.
Description of Work: I NEEDED AN ESTIMATE OF SORTS.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

JOHN & SONYA N.
07/2002
5.0
computer repair
  + -1 more
I WAS SO IMPRESSED WITH THE PROFESSIONALISM AND SPEED OF SERVICE THAT I AM SURE I HAVE FINALLY FOUND A COMPANY TO WORK ON ALL OF MY COMPUTERS (BUSINESS AND HOME). I TOOK MY BUSINESS COMPUTER IN ON A THURSDAY MORNING AT 9AM AND SPOKE TO SAM, THE OWNER, ABOUT THE URGENCY OF GETTING IT FIXED AND BACK IN MY RETAIL BUSINESS ASAP. MY COMPUTER WAS READY BY 1PM THAT DAY. I THOUGHT THE PRICE WAS VERY FAIR AND CAME AWAY WITH THE CONFIDENCE THAT MY COMPUTER WAS HANDLED BY PROFESSIONALS. I ALSO TOOK MY HOME COMPUTER IN FOR A CHECKUP. IT WAS CHECKED OUT THOROUGHLY AND THE TECH DETERMINED THAT WE JUST NEEDED TO CLEAN UP SOME ITEMS OPEN ON THE PERFORMANCE TAB. THEY DID IT FOR ME AND AT NO CHARGE. I COULDN''T BELIEVE IT!!!!. WE ARE SO HAPPY TO HAVE FINALLY FOUND AN HONEST AND RELIABLE COMPANY TO HELP US WITH OUR COMPUTER NEEDS. WE PLAN TO USE CREATIVE COMPUTERS WHEN WE GET READY TO UPGRADE OR PURCHASE A NEW SYSTEM. THANKS FOR SUCH A POSITIVE EXPERIENCE.
Description of Work: CPU FAN AND PRINTER PORT REPLACED. CHECKED OUT THE SYSTEM COMPLETELY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

CAROL S.
07/2002
5.0
computer repair
  + -1 more
TECHNICIANS WERE VERY PROFESSIONAL AND PERFORMED THE UPGRADE IN SUCH A WAY AS TO ELIMINATE THE NEED TO REINSTALL ALL SOFTWARE. THEY ALSO PROVIDED SOME ADDITIONAL ADVICE REGARDING FIREWALLS AND ADDING MORE RAM. I''M VERY PLEASED WITH THE RESULTS AND WOULD HIGHLY RECOMMEND THIS COMPANY. NOTE: THEY DO NOT TYPICALLY DO HOUSE CALLS FOR PERSONAL HOME PC''S, BUT DID SO BECAUSE I AM AN ANGIE''S LIST MEMBER.
Description of Work: HOUSE CALL TO UPGRADE FROM WINDOWS ME TO XP-PRO. ALSO INSTALLED NEW GRAPHICS CARD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

TIMOTHY M.
07/2002
5.0
computer repair
  + -1 more
FIRST CONTACTED BY E-MAIL AND RESPONSE WAS VERY QUICK. OFFERED TO TROUBLESHOOT FOR FREE. SEVERAL FOLLOW-UP PHONE CALLS TO ENSURE SATISFACTION WITH COMPUTER
Description of Work: COMPUTER WOULD NOT RELOAD OPERATING SYSTEM AFTER CHANGING MOTHERBOARD, CPU, RAM, AND HD. THEY INSTALLED DIFFERENT RAM AND HD, CD-R, AND FLOPPY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

MICHELLE B.
05/2002
5.0
computer repair
  + -1 more
THIS IS A FINE COMPANY. THEY WERE ALWAYS COURTEOUS AND PROFESSIONAL, ANSWERING THE PHONE AND RETURNING CALLS PROMPTLY. THE NETWORK ENGINEER WHO CAME TO OUR HOUSE WAS VERY KNOWLEDGEABLE AND FRIENDLY; HE DIAGNOSED THE PROBLEM QUICKLY AND WAS ABLE TO PROVIDE A TEMPORARY SOLUTION TO GET OUR NETWORK RUNNING AGAIN. HE''LL BE BACK NEXT WEEK AFTER I PURCHASE A NEW ETHERNET MODEM FROM BELLSOUTH. AND HE WILL BE BRINGING A NEW ROUTER TO HELP SET UP OUR NEW SYSTEM. I RECOMMEND THIS COMPANY WITHOUT RESERVATION.
Description of Work: REPAIR OF A FAULTY HOME COMPUTER NETWORK (2 COMPUTERS).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

MARY B.
04/2002
5.0
computer repair
  + -1 more
FRIENDLY, PROFESSIONAL. RAPID TURNAROUND, THOROUGH DIAGNOSTIC WORK.
Description of Work: DIAGNOSIS OF INTERMITTENT MODEM PROBLEM. DETERMINED THE PROBLEM WAS BASED IN ISP.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill B.
12/2001
5.0
computer repair
  + -1 more
VERY PROFESSIONAL. GAVE A GOOD EXPLANATION OF THE PROBLEM AND THEIR SOLUTION. FOLLOWED UP AFTERWARDS WITH PHONE CALLS TO CHECK IF THE COMPUTER WAS STILL OPERATING WELL.
Description of Work: REPAIRED DESKTOP COMPUTER WHICH HAD A SOFTWARE PROBLEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LUCY M.
08/2001
1.0
computer repair
  + -1 more
THE GENTLEMAN WHO ANSWERED THE PHONE HAD NO IDEA WHAT I WAS ASKING FOR. I HAD TO TELL HIM REPEATEDLY THAT ALL I NEEDED WAS TO HAVE BOARDS PUT INTO THE COMPUTERS AND THE PROTOCOLS SET AND TESTED.
Description of Work: CALLED TO INQUIRE ABOUT SETTING UP 3 HOME COMPUTERS FOR A NETWORK. THE HOUSE WAS ALREADY WIRED - THE ONLY WORK TO BE DONE WAS TO SET PROTOCOLS ON THE COMPUTERS AND TEST THE SYSTEM.

Rating CategoryRating out of 5
professionalism
3.0


WES H.
12/2000
4.0
computer repair
  + -1 more
COMPUTER HAD GOTTEN A "TROJAN HORSE" VIRUS AND WREAKED HAVOC! SAM REPAIRED 5 FILES AND UPDATED NORTON ANTI-VIRUS and SCAN CLEAN I NEEDED IT BACK "YESTERDAY" AND HE HAD IT FOR ABOUT 36 HOURS. DONT THINK I COULD HAVE ASKED FOR MORE. NOT BEING FAMILIAR WITH PRICING FOR SUCH, I THOUGHT IT REASONABLE, AND HE INDICATED PROVIDED AN ANGIES LIST DISCOUNT. THANKS FOR YOUR HELP ANGIE!!!
Description of Work: FIXED HARD DRIVE AFTER VIRUS CRASH

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

SUZANNE G.
11/2000
5.0
computer repair
  + -1 more
GREAT SERVICE. THEY WORKED VERY HARD
Description of Work: COMPUTER REPAIR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEPHANIE & GARY B.
09/2000
5.0
computer repair
  + -1 more
NOT ONLY DID SAM BIGLARI, THE OWNER, RECOGNIZE MY HUSBAND, BUT HE ASKED ABOUT ME TOO!!! VERY FRIENDLY AND HELPFUL. AND DID NOT EVEN CHARGE US TO REMOVE THE DISK
Description of Work: WE BOUGHT A CUSTOM COMPUTER FROM THEM A YEAR AGO. DISK GOT STUCK IN THE A DRIVE , WE TOOK COMPUTER BACK TO THEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2000
5.0
computer repair
  + -1 more
I WORKED W/ MOHAMMED; HE WAS VERY CHEERFUL and HELPFUL. THEY WERE DONE 1 DAY LATER THAN EXPECTED. I LIKE THAT THEY DON'T CHARGE FOR DIAGNOSIS SEPARATELY OR IF THEY CAN'T FIX THE MACHINE. ONE PRICE COVERS EVERYTHING, THEY OFFER ONGOING HELP OVER THE PHONE
Description of Work: RECONFIGURED MY COMPUTER BY DIAGNOSING AND REMOVING A FAULTY HARD DRIVE AND RE-INSTALLING MY INI AND CONFIGURATIONS TO ANOTHER HARD DRIVE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANGIE P.
06/1999
5.0
computer sales
  + -1 more
KEYBOARD WENT BAD. VERY IMPRESSED WITH THE FACT THAT HE INVITED ME INTO THE BACK ROOM WITHOUT HESITATION TO SHOW ME THE PROBLEM. BIG SIGN IN BACK ROOM SAYS, "IF WE DON'T TAKE CARE OF OUR CUSTOMERS SOMEONE ELSE WILL." FELT EDUCATED WHEN I LEFT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEPHANIE & GARY B.
03/1999
5.0
computer sales
  + -1 more
THEY FULFILLED OUR GREATEST EXPECTATIONS IN BUILDING US A COMPLETE COMPUTER SYSTEM. SAM WAS VERY KNOWLEDGEABLE and HELPFUL IN SUGGESTING/EXPLAINING COMPONENTS. THEIR POLICY IS TO RUN THE SYSTEMS FOR 24-48 HRS BEFORE DELIVERY TO BE SURE EVERYTHING IS PERFECT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

EDWARD T.
09/1998
5.0
computer sales
  + -1 more
UPGRADED AN OLD COMPUTER TWICE, I FINALLY BOUGHT ONE FROM HIM. HES ALWAYS BEEN MOST HELPFUL. HE EXPLAINS THINGS DOES AN EXCELLENT JOB. HIS PRICES ARE IMMINENTLY FAIR.
Description of Work: COMPUTER SALES/COMPUTER UPGRADE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOE & LAURA W.
06/1998
5.0
computer sales
  + -1 more
I BOUGHT A COMPUTER THERE AND THEY DO EVERYTHING AND ARE A GOOD COMPANY TO WORK WITH.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4111 MONROE RD, Charlotte, NC 28205

www.creativecomputers.us

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Computer Training

FAQ

CREATIVE COMPUTERS is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

CREATIVE COMPUTERS accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, CREATIVE COMPUTERS offers free project estimates.
No, CREATIVE COMPUTERS does not offer eco-friendly accreditations.
No, CREATIVE COMPUTERS does not offer a senior discount.
No, CREATIVE COMPUTERS does not offer emergency services.
No, CREATIVE COMPUTERS does not offer warranties.
CREATIVE COMPUTERS offers the following services: COMPUTER REPAIR, UPGRADES, VIRUS REMOVAL, CABLING, COMPLETE NETWORKING & WIRELESS NETWORKS, DATA RECOVERY AND SPYWARE REMOVAL.
COMPUTER/SOFTWARE TRAINING.

Contact information

4111 MONROE RD, Charlotte, NC 28205

www.creativecomputers.us

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed