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COMPUTER SUPPORT SERVICES INC

Computer Repair

Reviews

3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
3.5
value
4.5
professionalism
3.5
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

ELLEN M.
01/2005
2.0
computer repair
  + -1 more
IT TOOK ALMOST A WEEK TO GET THE COMPUTER BACK, BUT EVERY DAY THEY TOLD ME IT WAS "ON THE TABLE, NEXT UP, AND JUST ABOUT READY". THEY HAD NO PATIENCE WITH MY LACK OF COMPUTER EXPERTISE. THE COMPUTER WORKS BETTER, BUT IT STILL DOESN'T CONNECT TO THE MONITOR ALL THE TIME, STILL CUTS OFF FREQUENTLY, AND IS MISSING A BUNCH OF STUFF I ASKED THEM TO SAVE AND REINSTALL. I BROUGHT THEM ALL MY SOFTWARE, THEY ONLY INSTALLED SOME OF IT. WHEN I CALLED TO COMPLAIN AND CLARIFY, THEY TOLD ME THAT I COULD JUST INSTALL IT MYSELF. THAT'S NOT POSSIBLE FOR ME TO DO; IT IS WHAT THEY SAID THEY WOULD DO. MUCH OF THE SOFTWARE THEY REINSTALLED LOOKS DIFFERENT, AOL LOOKS DIFFERENT, AND A LOT OF STUFF JUST DOESN'T WORK RIGHT. THEY TAKE NO RESPONSIBILITY FOR ANY OF IT.
Description of Work: CHECKED COMPUTER AND MONITOR. REPAIRED COMPUTER,TOOK OFF ALL SOFTWARE, KEPT DOCUMENTS AND PUT SOME SOFTWARE BACK ON.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$120

PATRICIA S.
06/2003
5.0
computer repair
  + -1 more
THEY COST MUCH LESS THAN MOST TO MAKE HOUSE CALLS. THEY WERE GREAT! THEY LET ME WONDER AROUND THE STORE, AND THEY MAKE YOU COMFORTABLE WHILE YOU WAIT. A NUMBER OF PEOPLE TRIED TO FIX IT AND COULDN'T, BUT THEY DID!
Description of Work: MY COMPUTER WAS NOT WORKING. IT HAD BUGS AND A NUMBER OF PROBLEMS. I TOOK IT INTO THEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

    Contact information

    6101 IDLEWILD RD STE 225, Charlotte, NC 28212


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    COMPUTER SUPPORT SERVICES INC is currently rated 3.5 overall out of 5.
    No, COMPUTER SUPPORT SERVICES INC does not offer free project estimates.
    No, COMPUTER SUPPORT SERVICES INC does not offer eco-friendly accreditations.
    No, COMPUTER SUPPORT SERVICES INC does not offer a senior discount.
    No, COMPUTER SUPPORT SERVICES INC does not offer emergency services.
    No, COMPUTER SUPPORT SERVICES INC does not offer warranties.

    Contact information

    6101 IDLEWILD RD STE 225, Charlotte, NC 28212