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Cleaner Carpet Concepts

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We provide green floor cleaning, carpet, hardwood, tile and upholstery cleaning services. Our products and our processes are 100% Eco-friendly. Our products are certified non-toxic, detergent free, residue free and they are safe for children and pets. Our products and cleaning processes are approved by the Carpet and Rug Institute as well as Green Seal Certified. We provide excellence in everything we do and we give quality service to every customer. We guarantee that our customers will not only be satisfied but will be thoroughly impressed with the new improved look of their home or business.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery Cleaning,Tile & Grout Cleaning, Hardwood Floor restoration, leather cleaning, natural stone cleaning

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-20 of 20 reviews

Kristen S.
11/2018
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
He did a great job! Would definitely recommend his services and would use him again. Professional and friendly and performed services in s very timely manner after request
Description of Work: Had carpets, hardwood flooring and granite cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Johnette K.
10/2018
5.0
carpet cleaners
  + -1 more
Awesome! My carpet literally looked and felt like new. Totally worth the little investment.
Description of Work: Deep carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Booshra A.
09/2018
5.0
carpet cleaners
  + -1 more
Cornelius was very professional, he did a great job starting from responding to phone call, scheduling appointment and performing the cleaning job!
Description of Work: Carpet Steam Clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193

Sean F.
01/2018
5.0
carpet cleaners
  + -1 more
Cornelius was amazing! I called on New Years Day praying that someone would be able to clean our carpets the next day before I turned in the keys. He was punctual and the place looked like new. I will definitely have him come periodically steam our carpets and upholstery in our new place!
Description of Work: Carpet cleaning after moving out of apartment

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Cleaner Carpet Concepts
Thank you Mrs. [Member Name Removed], congrats on the new place!

LN D.
11/2017
5.0
carpet cleaners
  + -1 more
Great job.
Description of Work: New home. Carpets cleaned in 5 rooms. 1 room we thought we'd have to replace the carpet but after CCC cleaned we were amazed at how clean he was able to get it. I will tell others what a great job CCC has done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cleaner Carpet Concepts
Thank you, we appreciate your business

Neill F.
10/2017
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
We have been using Cleaner Carpet Concepts for many years inside two of our homes and they just always do a fantastic job. On time, very professional, careful and consistently get great results. I would highly recommend them to anyone in need of their services.
Description of Work: Cleaning of carpets, upholstery, tile and grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cleaner Carpet Concepts
Thank you, we appreciate your business.

Tia J.
10/2017
5.0
carpet cleaners
  + -1 more
Everything was Great, on time for time of service and very professional!
Description of Work: Carpet cleaned in 2 rooms and lower level!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cleaner Carpet Concepts
Thank you, we appreciate your business!

Chris S.
10/2014
5.0
upholstery cleaning, carpet cleaners
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sandra T.
03/2014
5.0
carpet cleaners, ceramic tile, floor cleaning, hardwood floor
  + 2 more
unknown
Description of Work: Clean hardwood floors, tile/grout, carpet

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Christine C.
03/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
They did a great job of cleaning out kid and dog grime! Will use them again!
Description of Work: cleaned grout and tile in three rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Ruth J.
03/2014
4.0
carpet cleaners
  + -1 more
They did an okay job. They were good.
Description of Work: I used the "Big Deal" that I purchased for the carpet cleaning services of Cleaner Carpet Concepts.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Cheryl C.
02/2014
5.0
carpet cleaners
  + -1 more
Cleaner Carpet Concepts came to clean all the carpets and all the hardwood floors, including my Persian rugs. The carpets had, what I thought were permanent pet stains; but Cleaner Carpet Concepts cleaned them to perfection and they had no remaining traces of pet stains! They removed all the pet stains (created by one small dog) and the plush was vacuumed back into the carpets! In addition, there was a clean and fresh smell in all the carpeted rooms after Cleaner Carpet Concepts finished; and to top it off, the carpets were dry in an hour. Cleaner Carpet Concepts brought back the luster in my hardwood floors. Six weeks after the hardwood floors were cleaned, they still look like they were cleaned yesterday. Before, I could barely look at my hardwood floors because they were so dull and lifeless due to the ingrained dirt in the wood. Cleaner Carpet Concepts came in and gave my hardwood floors a deep cleaning; now, they take center stage. So, when I walk through the door, I hardly recognize the hardwood floors because they are so clean and beautiful, with a renewed luster! The furniture looks so lovely on my dust free, refinished floors. I am not exaggerating when I say that my hardwood floors look like they did ten years ago when the house was brand new. Mr. Cornelius Street, owner of Cleaner Carpet Concepts, did the work himself. He was professional, honest and very reasonably priced. The excellent quality of his work and the special attention to detail that he gave to doing the job in my home was apparent in the end result. What a wonderful company; without hesitation, I would highly recommend Cleaner Carpet Concepts to my neighbors, to my colleagues, to my friends, and especially to my family.
Description of Work: Cleaned pet stained carpets and refinished hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Sandra S.
01/2014
5.0
carpet cleaners
  + -1 more
got spots out.
Description of Work: Cleaned rugs and carpet in one room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Cleaner Carpet Concepts
Thank you for taking the time to review our company. We value the opportunity to earn your business.

Barbara F.
12/2013
5.0
carpet cleaners
  + -1 more
Very professional and did a great job on the carpet. Equipment was a newer system, which cleaned beautifully and dried in an hour or so. I would use again.
Description of Work: Cleaned five areas of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Michelle C.
12/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
I was very happy with the service provided! Cornelius was so nice and professional! He did a great job cleaning the grout. I was shocked to see that the grout was really a light grey, not dark brown. He also gave me some good tips on how to keep the grout clean in the future. I would definitely recommend Cleaner Carpet Concepts.
Description of Work: I had my bathroom tile floors cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

sharon R.
11/2013
5.0
ceramic tile
  + -1 more
They were very prompt and responsive. Scheduled as I needed. He was very polite and well mannered as well as professional. He did an excellent job. I would use them again in the future. He was also very informative about future care of my floors.
Description of Work: cleaned grout and tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lisa W.
06/2013
5.0
carpet cleaners
  + -1 more
Everything went well. The rug was cleaned and returned in good condition with the dirt and spots gone. He also cleaned the leather sofa and chair that had several years accumulation of dirt on them. They came out looking 100% better with only a small spot that was too stubborn to go away remaining. Mr. Street was very professional and courteous and worked very h****** the sofa and love seat.
Description of Work: Cleaned area rug and leather sofa and leather lounge chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Ann C.
06/2013
5.0
carpet cleaners
  + -1 more
I had a good experience with them. They owner calls back promptly and uses environmentally compatible products which is important for me. He did an excellent job with the cleaning, he took care of moving the furniture around and explained what he is going to do. He pretreated the areas the needs to be pretreated. I have pets so that was the reason I had the carpet cleaned. I was quite pleased with the service.
Description of Work: I used Cleaner Carpet Concepts for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Lisa W.
05/2013
5.0
carpet cleaners
  + -1 more
The put the plastic little things under the furniture when they moved it. They moved all the furniture and cleaned the entire carpet in the rooms. I am a neat freak and I looked around the room after they left and I couldn't find a spot they had missed. Their prices were much cheaper than the other carpet cleaning company's. I would give him A's on everything. The technician was very professional and nice and I will use them again in the future.
Description of Work: Cleaner Carpet Concepts cleaned my carpet in my home for me last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Shirley K.
04/2013
5.0
carpet cleaners
  + -1 more
Cornelius has cleaned my carpets twice. on the first occassion he made a special trip to my house at 9:00 PM because I had to have the carpets cleaned before the movers came. A year later I called him again. This is a small locally owened business and they do a great job. He uses a cleaner that dried in an hour or less. Will use again!
Description of Work: Cornelius has cleaned my carpets twice. on the first occassion he made a special trip to my house at 9:00 PM because I had to have the carpets cleaned before the movers came. A year later I called him again. This is a small locally owened business and they do a great job. He uses a cleaner that dried in an hour or less. Will use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

    Contact information

    P.O. Box 620513, Charlotte, NC 28262

    http://www.CleanerCarpetConcepts.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Ceramic Tile,
    Floor Cleaning and Waxing,
    Upholstery Cleaning,
    Hardwood Flooring Sales and Installation,
    Marble and Granite,
    House Cleaning

    FAQ

    Cleaner Carpet Concepts is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 3:00 PM

    Cleaner Carpet Concepts accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Cleaner Carpet Concepts offers free project estimates.
    Yes, Cleaner Carpet Concepts offers eco-friendly accreditations.
    Yes, Cleaner Carpet Concepts offers a 5% senior discount.
    Yes, Cleaner Carpet Concepts offers emergency services.
    No, Cleaner Carpet Concepts does not offer warranties.
    Cleaner Carpet Concepts offers the following services: Carpet Cleaning, Upholstery Cleaning,Tile & Grout Cleaning, Hardwood Floor restoration, leather cleaning, natural stone cleaning

    Contact information

    P.O. Box 620513, Charlotte, NC 28262

    http://www.CleanerCarpetConcepts.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM