This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Hire an Angi Super Service Award winning team who is quality and customer service driven. Prices START at $39, and NO EXTRA CHARGES for minor stains or odor mitigation. We typically require a few days lead time to book an appointment. Visit cleanteamclt.com or text 980-220-2580 to book an appointment.
Serving the Charlotte metropolitan region since 2014, Clean Team CLT is a family owned and operated company focused on providing high-quality commercial & residential cleaning in a friendly, professional and trusted manner. We are bonded and fully insured. We are responsive to our customer's needs, hard working and detail oriented. We do great work, and your satisfaction is our driving force. Contact us today!
Business highlights
10 years of trusted experience
Minority Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
carpet and upholstery cleaning, area rug cleaning, move-out cleanings, janitorial services, commercial cleaning, special event clean up, and festival grounds cleaning
Services we don't offer
Exterior home cleaning, projects requiring more than a three ft. stepladder
Thank you Mr. [Member Name Removed] for your business and this review! Best wishes and please keep us in mind for your future carpet and upholstery cleaning needs
Ebenezer S.
04/2019
5.0
house cleaning
 + -1 more
Very well. Excellent job.
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephen O.
12/2017
5.0
house cleaning
 + -1 more
Quick and thorough.
Description of Work: Cleaning House
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Bob S.
12/2017
5.0
house cleaning
 + -1 more
Excellent!
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Felice H.
11/2017
4.0
house cleaning
 + -1 more
it went well
Description of Work: entire house cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Response from Clean Team CLT
The promotional package that was purchased was a whole house deep cleaning, including insides of oven and refrigerator for $179. Because the home was excessively dirty, we applied an upcharge of $40 as stipulated in the fine print of the contract terms. Besides the normal dusting, vacuuming, sweeping and mopping involved in a standard cleaning, we also cleaned the baseboards, walls, doors, windows and blinds. The tubs, upstairs toilets and refrigerator each had permanent stain marks. We applied several different solutions and techniques, cleaning those areas especially well but could not remove a few of the stains.
Bonita H.
09/2017
5.0
blind cleaning, house cleaning
 + 0 more
I was please with the results.
Description of Work: Needed heavy duty cleaning in my home . Due to. Chronic illness , i have not had been able to do myself. The offer was a good buy so I took a chance.. I received a prompt response and scheduled an appointment. Bill arrived on time and advised us what we need to do to help him accomplish his task. He spent all day cleaning. .He did a great job. He gave me helpful tips about areas I had concerns about.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Susan W.
09/2017
5.0
house cleaning
 + -1 more
It went well..great job.
Description of Work: General house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Meagan H.
06/2017
5.0
house cleaning
 + -1 more
Great! Would hire again.
Description of Work: Needed a deep clean before moving into my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Danette K.
06/2017
5.0
house cleaning
 + -1 more
It went very well
Description of Work: Cleaning of house at sale
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Pat A.
06/2017
5.0
house cleaning
 + -1 more
The cleaning job was awesome!
Description of Work: House cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Clean Team CLT
Thank you for the review and for using Clean Team CLT to meet your home cleaning needs. We appreciate your business very much! We take great pride in being dependable, friendly, hardworking, professional and trusted. I enjoyed speaking with your husband. We look forward to serving you again.
Christine A.
05/2017
5.0
house cleaning
 + -1 more
They did a really good job, thoroughly tackling all the areas I had requested to be cleaned
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jacqueline F.
04/2017
5.0
house cleaning
 + -1 more
Bill Garcia was very thorough and did everything I asked him and more. He was pleasant, courteous and careful as well, and did an excellent overall job.
Description of Work: Had my 3br condo cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jon B.
04/2017
5.0
house cleaning
 + -1 more
great. they did a fantastic job and were prompt and courteous.
Description of Work: Heavy cleaning for kitchen and bathrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Tim G.
04/2017
5.0
house cleaning
 + -1 more
They did an excellent job. They were very flexible on scheduling and showed up on time. Our house was in rough shape with 4 kids and a dog. They did an amazing job cleaning the details. House looks fantastic. Will definitely use again.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Georgette V.
04/2017
5.0
house cleaning
 + -1 more
Wonderfully. Very good job ! Thanks Mr. Garcia
Description of Work: Vacuum the complete carpet and staircase Cleaning the 4 floors and behind and under the refrigerator Cleaning 2 baths Cleaning kitchen doors and stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Jen A.
04/2017
5.0
house cleaning
 + -1 more
I am very pleased with this purchase and the wonderful cleaning that Mr. Garcia did. The response rate was great. I purchased the $79 deal one evening and within the next day had an appointment confirmed. Mr. Garcia arrived promptly at 1:00 and worked very hard for the full four hours. Following the session he conducted a walk through of his work. I would hire him again!
Description of Work: Four hours of cleaning (1 person) for $79.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
deb R.
04/2017
1.0
house cleaning
 + -1 more
We had a last minute request because of moving into a house. They were late but we were pleased with the work and since it was a quick request we let the lateness go. So we asked them to do the same type of cleaning in the house we were selling - kitchens and bathrooms. Made the appointment over the phone because the cleaner said we didn't need to go through Angie's list and they never showed up. Left us in a bind because the realtor was coming for pictures. Wouldn't use them again since I don't know if they would show up.
Description of Work: Cleaning bathrooms, kitchen and some windows.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$79
Response from Clean Team CLT
I'm sorry that you had this experience, and glad that you were pleased with our prices and the quality of our work. Admittedly, you called the cleaner directly and not the main company phone number. We only have one contact number for all our business and that is 980-220-2580. Since the company never received a follow up call from you, I believe your issue is with a former employee. To avoid the types of experience that you had, our policy, as it relates to is our employees or subcontractors, is that if they offer to make an independent arrangement with any of our clients for follow up work or any other business reason is subject to immediate termination. As for our customers, all calls for sales, scheduling, support, or any other business matter must be directed to 980-220-2580. On the matter of whether future sales and services need to go through Angie's List, please understand that Angie's List is one of several lead generation services or tactics that we deploy but by no means are we limited to generating sales exclusively through Angie's List for its members. In fact, Angie's List encourages its service providers to use its tools to build our clientele and sales by seeking follow up work directly so that's all acceptable behavior on our part. Unfortunately, you were misinformed about how best to schedule that work and for that, I do sincerely apologize. Please call us back and we'll provide the same price and quality while improving our communications, responsiveness, punctuality and professionalism. Thank you for your business and consideration!
Ana E.
04/2017
2.0
house cleaning
 + -1 more
Well it started out with them arriving at 4:15pm which was an hr and 15 mins late, Bill called to tell me he was running behind and would be 45 mins and it was even longer. An older gentleman and what appeared to be a teenage boy arrived to clean. My husband stated the kid had to be told at some point to move on from the bathroom because that area had been already cleaned and was taking too long on the same spot. Overall the deal was for 4hrs one person but 2 for 2 hrs is what ended happening. Although my place did need some extra tlc I think they may have been a bit burned out from the previous job and as Bill stated the overwhelming response to the deal. I don't know that a child is best fit to do this job and probably not at all qualified to do it in the first place. Floors did not look to be mopped because if they were then it was poorly done as the same spots in front of my fridge were still there. Hanging lights were poorly dusted and overall it certainly could have been a much better job. Whether it was because they needed more time or more qualified staff I'm not sure. Would not use this service again
Description of Work: Clean 2 bathrooms, 2 bedrooms kitchen and living room combination in a small apartment
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$79
Response from Clean Team CLT
We arrrived late due to another Angie's List customer requesting extra work at the last minute. The minute I knew we would be late, I called to advise this client, which is the professional thing to do. True, I may have misjudged the amount of time by which we would be late when I first called the client, but we got there as soon as possible. The situation we encountered at this home would have to be considered "excessively dirty," which is not covered by this 4 hour deal at the $79 rate. It's four labor hours which can be covered by two people for two hours or one person for four hours. Because we arrived late, I just decided to let it go and get through as much of the work as possible within the time allowed. The apartment was small, yes, but there was an excessive amount of pet hair as well as built-up dust and dirt throughout the apartment. The priority list for the time was unreasonable given the amount of dirt, dust and grime. We are a family business and make no apologies for that fact. I do hire and train teenagers. That young man has worked for our company for over a year and on a commercial account so he has been thoroughly trained and is good at what we do. The reason why he was taking extra time in the bathroom was because we had extra dirt to deal with and specifically, he was cleaning the baseboards in the bathroom when the client attempted to redirect him. On further reflection, at the onset, I should have requested a premium for the fact that this was an "excessively dirty" situation. The reason why not all of the work was done was simple, there was too much work to fit within the two hour slot, and the client specifically asked that we not exceed the time. So obviously, we weren't going to finish everything on her extensive punch list or would have to rush through it, which is hard when dealing with excessive dirt. We worked extra time by about fifteen minutes, but as directed, we had to leave. We learned the hard way why not to take an excessively dirty situation and try to fit it in a standard cleaning job. This home needed an extreme deep cleaning - not regular two hour job. We needed two or three times the amount of time to do the job, or the client's expectations were unreasonable for having an excessively dirty home to be totally cleaned with four labor hours.
Patti B.
03/2017
3.0
house cleaning
 + -1 more
I was lucky to find a company that would start right away because the painters were starting the next day. My appointment was scheduled for that evening and they were going to start on the kitchen. Unfortunately the water had been turned off when the appliances were removed so the cleaning people (2) worked with what they had. They did a good job under the circumstances and the kitchen smelled nice when I was there the next day and looked much cleaner. The cleaning people were coming out another evening to finish the rest of the house. Why they couldn't come out during the daytime was not explained to me. But, I needed the job done because there were more workers coming in for other projects. We discussed what else I need cleaned via email and maybe by phone too. The second evening they cleaned was a disappointment. I'm not really sure what was cleaned. There were only 2 bathrooms to clean at this point because the one full bath was not accessible due to the wood floors being refinished in that bedroom. I couldn't tell if the other 2 bathrooms were cleaned nor could I see that the wood floors had been touched at all. I know they were there because they mentioned about the one bedroom being taped off. I paid the $185 for unlimited hours until the work was completed to my satisfaction. Why the service couldn't be scheduled for the daytime when I could have done a walk-through in the daylight I don't know. I truly am grateful that they were able to start the work so quickly but I feel the time and effort they spent finishing the job was not satisfactory.
Description of Work: I needed a house cleaned for a move-in. The kitchen needed the cabinets cleaned inside and out, all flat surfaces cleaned and windows washed on the inside. There were no appliances in the kitchen and the vinyl floors were being removed. Also, there were 2 full baths and 1 half bath to be cleaned. All the windows throughout the house washed, all flat surfaces and the wood floors in 3 bedrooms, living and dining rooms, plus entry and hallways cleaned.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$185
Response from Clean Team CLT
We accommodated your request to start the cleaning project on a short notice due to the fact that the painters were starting the next day. During that evening, we focused on cleaning the kitchen thoroughly, which we did to your expressed satiafaction. Unfortunately, due to the lack of running water in the house, we weren't able to do a thorough cleaning of the bathrooms so to accommodate you as a valued client, we agreed to finish the job on another evening. Normally, these jobs are not broken up into two sessions. I would agree we did a good job under the circumstances on that first night, and that the kitchen smelled nice and looked much cleaner. We were booked for other jobs during the following day and weekend, and given the urgency and short turn-around time as well as conflicting schedules with other home contractors for your renovation project, I thought you would appreciate us working at the next possible opportunity, which was an evening during the following week. On the second evening, you had asked us to focus exclusively on the bathrooms, re-clean the windows and clean the floors. We cleaned the two bathrooms that we could access, as the third one was roped off due to the floors being refinished. We re-cleaned all the windows, as requested, removing dust or paint splatter in some cases. About the floors, we cleaned them with Murphy's oil. We were not asked nor did we make any claims that we would sand or polish the floors. To your claim that you weren't "really sure what was cleaned," I have before and after pictures of the kitchen, floors and bathrooms. If the bathrooms or floors were soiled at all after we left, it's entirely possible that the other contractors were the cause. I followed up with you via email to solicit your feedback, and I never heard that you were unsatisfied, so in all fairness, you didn't give us a chance to rectify any situation after the second evening. The reason why the service couldn't be scheduled for the daytime was twofold, you asked us to come clean the day before painters were to arrive, and we were gratuitous enough to accommodate you, and on the second day, you had other contractors coming in so we couldn't conceivably clean the house with sanders, painters, etc. in the midst. Given the conflicting schedule with other contractors, their presence in the home after we started our cleaning projects, the lack of water and access to areas you expected to be cleaned, I am proud of what we were able to accomplish, and the areas of the house which we cleaned were done well. Last point, outside of the bedrooms where you indicated the hardwood floors would be refinished, the hardwood floors in other areas of the home were unvarnished and stained. No amount of hardwood floor cleaner would have restored their beauty. Those areas had to be sanded and then varnished. Cleaning alone wouldn't have done the job. You hired us to clean, not sand and varnish the floors. We did what we were hired to do - clean an empty home, and what we touched, we did well.
Elaine J.
02/2017
5.0
house cleaning
 + -1 more
The services offered were excellent. Mrs. Betty provided professonalism at all times and made us feel secure instepping out for a few moments while she offered us cleaning sevices at home. The level of trust is not just in the services offered but also in the level of conversations that its presented
Description of Work: Af the time, ournhome needed to be cleaned as a daily routine. The living area, bathrooms, bedrooms needed some "TLC" as a working mom balancing office andnhome life is a challenge and sometimes something lacks while giving it your all in other areas. Mrs. Betty service was able to offer peace of mind and enjoy our living space.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elaine J.
02/2017
5.0
house cleaning
 + -1 more
It was an excellent experience. The garage floor and walls were cleaned thoroughly and all bins were organized on one side which made it easier to move out.
Description of Work: I needed a garage to be cleaned. I was in the process of moving out and after using the space as storage -- it needed derp cleaning and some organization prior to moving out date.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roxana A.
02/2017
5.0
house cleaning
 + -1 more
Betty Garcia did a great job when she cleaned my home. I haven't used her in a while because I've been doing my own cleaning. But if I needed someone to do it, I would definitely call her. The main thing I liked about her work is how incredibly detailed she is. She gets into every single corner, behind the doors, under the bed, moves things and cleans behind and above them. You literally feel like you can eat off the floors when she is done. I did not ever feel like she was rushing to get through the project. She took her time and did it right. It's a very small house so having it clean makes it so pleasant and uplifts my mood.
Description of Work: A detailed cleaning of my home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Wanda G.
12/2016
5.0
house cleaning
 + -1 more
Excellent! Bill and Betty Garcia did a thorough job in cleaning my house: windows, walls, floors, baseboards, cabinets, appliances, sanitized bathroom and kitchen, and cleaned the carpets. They arrived on time, and when they were done, I couldn't believe how shiny and bright the place looked! I really appreciate their hard work, and plan to hire them again in 2017.
Description of Work: I needed a whole house cleaning (interior).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Clean Team CLT
It was our pleasure cleaning your home and we look forward to meeting your home cleaning needs in the future. Bill & Betty Garcia
Wanda G.
12/2016
5.0
blind cleaning, carpet cleaners, house cleaning
 + 1 more
Awesome! Bill Garcia is professional and courteous. The work was performed above and beyond expectations! I actually had to hire him again to clean after a minor disaster (roof collapse) in July 2017, and he made my house spotless again! Baseboards, walls, floors, all cleaned very well. I am grateful for Clean Team Charlotte's reliable and thorough cleaning services.
Description of Work: Whole house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles H.
10/2016
5.0
house cleaning
 + -1 more
Could not have asked for nicer people or better job. More time required to do what they agreed to do than they estimated, but they finished for the price quoted.
Description of Work: Deep cleaned whole house. Did an excellent job from floors and baseboards to crown molding, under furniture, windows, all items on shelves and counters, etc. Friendly and professional.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Clean Team CLT
It was our pleasure serving your deep cleaning needs, and we welcome the opportunity to serve you in the future.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Blind Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Window Cleaning
FAQ
Clean Team CLT is currently rated 4.8 overall out of 5.
Sunday: 9:00 AM - 4:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 4:00 PM
Clean Team CLT accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Clean Team CLT offers free project estimates.
No, Clean Team CLT does not offer eco-friendly accreditations.
No, Clean Team CLT does not offer a senior discount.
Yes, Clean Team CLT offers emergency services.
Yes, Clean Team CLT offers warranties.
Clean Team CLT offers the following services: carpet and upholstery cleaning, area rug cleaning, move-out cleanings, janitorial services, commercial cleaning, special event clean up, and festival grounds cleaning
Exterior home cleaning, projects requiring more than a three ft. stepladder