Clean Team CLT

Carpet Cleaning, Blind Cleaning, Upholstery Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Hire an Angi Super Service Award winning team who is quality and customer service driven. Prices START at $39, and NO EXTRA CHARGES for minor stains or odor mitigation. We typically require a few days lead time to book an appointment. Visit cleanteamclt.com or text 980-220-2580 to book an appointment. Serving the Charlotte metropolitan region since 2014, Clean Team CLT is a family owned and operated company focused on providing high-quality commercial & residential cleaning in a friendly, professional and trusted manner. We are bonded and fully insured. We are responsive to our customer's needs, hard working and detail oriented. We do great work, and your satisfaction is our driving force. Contact us today!

Business highlights

10 years of trusted experience
Minority Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

carpet and upholstery cleaning, area rug cleaning, move-out cleanings, janitorial services, commercial cleaning, special event clean up, and festival grounds cleaning

Services we don't offer

Exterior home cleaning, projects requiring more than a three ft. stepladder

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Our Recent Projects


Photos of past projects

Reviews

4.8109 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 51-75 of 109 reviews

Krista B.
11/2017
5.0
house cleaning
  + -1 more
Bill did a great job. He was punctual, nice, professional and the house looks clean! A little more attention to the hardwood/tile floors and shower floor would be my only feedback.
Description of Work: Bill cleaned my house that is 4 bedrooms, 2.5 baths.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean Team CLT
Point well taken on the feedback regarding the floors. We'll do better on the next visit for sure.

Charles S.
10/2017
5.0
house cleaning
  + -1 more
Excellent. Cleaning was superior to any I have had! Dusting tasks included polishing all wood surfaces to include cabinet doors. Fantastic service, prompt and complete!
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura T.
10/2017
1.0
house cleaning
  + -1 more
It did not go at all. I had requested a certain date and he showed up at my apt on a Sat afternoon - not the date I requested - saying he was ready to clean. Not convenient at all for me at that time. Then he sent a cancellation notice saying he would not honor price or do the work. My credit card has been charged for $179.00 and I have filed a dispute.
Description of Work: Thorough house cleaning.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$179

Response from Clean Team CLT
This review makes untrue claims. To start, the work wasn't performed so it couldn't have been completed on Oct 12th. The cleaning hasn't happened because the client hasn't replied to any of our calls or multiple follow up emails. Because of the lack of response, I figured I had the wrong telephone number or old email address (even though the client did initially respond to my first email) so I attempted to reach client by going to the home and rescheduling in person. Client didn't even give me a chance to explain myself before closing the door and shutting off all communications. As is the professional thing to do, I did clearly identify myself, was in uniform and presented my business card to avoid any misperceptions about who I was and my purpose for being there. I was actually available on the requested date but client was unresponsive to my email the week beforehand to confirm the date. I usually have my cleaning equipment and supplies in tow so I am always ready to clean a home. While my purpose that day was to reschedule the appointment in person, I was also prepared to clean the home if requested to do so. I understand that time wasn't convenient for client and I apologized at the time. We NEVER sent a cancellation notice, in your words, "saying we would not honor price or do the work." In actual fact, the content of my last two emails to client was simply as follows: "Hello. Do you still want to have us clean your home? I've been attempting to reach you to reschedule this." The credit card was charged for $179.00 because client purchased a big deal offer from Angie's List for a whole house cleaning, including insides of oven and refrigerator. As of the writing of this reply to this review, I will honor the price and do the work exceptionally well, as usual. Angie's List charged client's card, not my company. If Angie's List grants the refund, they will deduct what they paid me for the job from my next earnings and that is perfectly fine with me as we only want to get paid for work performed. We have no intentions of collecting fees and then not performing the work as outlined in the terms of the offer. We run our business with integrity and excellence, and we make every effort to communicate effectively and schedule efficiently to ensure our clients' ultimate satisfaction. In summary, I believe the above ratings are a reflection of a desire to justify a refund as opposed to reflection of our work. The normal price for this service at the time was $249 and client purchased it for $179 so automatically the deal price demonstrates value. I have been professional but haven't had the opportunity to be responsive, demonstrate the quality of our work or punctuality of our staff so there really isn't a basis to give any ratings on those metrics. I will dispute this review because the claims that we "sent a cancellation notice saying (we) would not honor price (n)or do the work," is simply untrue. I'll still honor the price and do the work. Just call us back or reply to any of my previous seven or eight emails. No harm - no foul. There is one exception, we do upcharge for exceptionally dirty homes. Aside from that small exception, the price is good and we're ready to do the same high quality work in a friendly, professional and trusted manner that we deliver to our clients every day.

Jeff H.
10/2017
5.0
house cleaning
  + -1 more
Everything looked great. Very thorough job. Quick response
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Nancy P.
09/2017
5.0
blind cleaning, house cleaning
  + 0 more
The Charlotte Clean Team were GREAT. I would definitely use them again.
Description of Work: I found a "deep cleaning" service special on your website and purchased it. We recently had guests at our house from out of state and I felt waaaay behind on my house cleaning, I needed to get 'caught-up' for sure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$179

ALAN S.
09/2017
5.0
house cleaning
  + -1 more
It went extremely well. Although my home was relatively clean, it had been a while since a deep cleaning was done, and it made a huge difference. After scheduling the cleaning with Bill, he and Frank arrived on time in the morning, and proceeded to work throughout the day, probably 14 hours in total between the two of them. They did an extremely thorough job, in an extremely professional manner. As I mentioned above, the difference in my home, after the deep cleaning, is terrific. I have been doing the regular cleaning on my home myself, but after this experience with Clean Team, I intend to have them do some of the regular cleaning. I recommend this service, and this company.
Description of Work: I had the deep clean special done on my home. My home is over 2000 sf, so there was a $40 price differential to the special, as advertised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Anna H.
08/2017
5.0
house cleaning
  + -1 more
Excellent thorough cleaning performed
Description of Work: Deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Scott K.
08/2017
2.0
house cleaning
  + -1 more
Overall the result was not very good. In the areas he was able to complete there was still quite a bit of dust and the baseboards weren't touched...something I would expect to be included with a deep cleaning service.
Description of Work: We needed a deep cleaning of our house to include the oven, which he did a great job on, and baseboards...which weren't touched.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
2.0

$179

Response from Clean Team CLT
As a standard practice for any residential cleaning job we perform, we always clean the baseboards in the all bathrooms and the kitchen so I know those were done. In addition, I cleaned the dining and family rooms and wiped down the baseboards in those areas as well. There was a room off the kitchen that was cluttered with toys and miscellaneous other items, and in that room, the clutter on the floor and furniture obstructed my access to much of the baseboards. Besides chairs and other small furniture pieces, we generally don't move furniture to clean and don't clean areas that are excessively dirty or in poor condition (unless the customer is willing to pay an surcharge, as clearly stated in the agreement). The home size exceeded 2,000 sq ft but the client asked me not to clean one office and a bedroom. I was about to clean the remaining bedroom, hallway bathroom and foyer when the client asked me to leave prior to completing the entire job. I would have cleaned any areas that needed further work. Another standard practice we implement is to ask the client for feedback on what we did, their approval to complete the job, or point out areas we need to touch up further. When asked, the client expressed satisfaction with our work and approved for us to close out the assignment.

Kevin B.
08/2017
5.0
house cleaning
  + -1 more
Bill and his son Frank did an excellent job cleaning our house. They showed up on time in uniform and worked for over 5 hours. They cleaned everything we asked and even pointed out things (not related to cleaning) that they noticed that we need to attend to. Very personable and respectful of our property.
Description of Work: Clean our home that we just purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary S.
08/2017
5.0
house cleaning
  + -1 more
Very good job. Disappointed that I did not know refrigerator needed to be empty to be cleaned.
Description of Work: Housecleaning including shutters throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Clean Team CLT
We ask customers to clear out their own refrigerator for food safety reasons. I am willing to go back and clean it for no additional charge.

Traci-Lyn F.
07/2017
5.0
house cleaning, moving companies
  + 0 more
Bill was great! Very punctual in both communication and arrival. He texted me about 30 minutes before he arrived and when he did, went right to work. Our home was relatively clean and it truly is much cleaner now. I didn't realize how much cleaning it needed. Bill was extremely thorough and I don't think there is a spot that he didn't clean. Definitely recommend Clean Team CLT. VERY reasonably priced for the amount of work done and the time spent doing it.
Description of Work: Move in house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leah G.
07/2017
5.0
house cleaning
  + -1 more
He was very professional and detail oriented. He finished the job despite it taking all day.
Description of Work: Moving out house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean Team CLT
We are happy to assist with your home cleaning project. Move out cleaning jobs typically take 8 to 12 labor hours to complete based on the size, condition and customers' quality expectations of the job. When we know a customer is putting their home up for sale, we make sure to cover every single detail to ensure that the house is "show ready." Beyond the basics, we make sure to dust high ledges, remove spider webs inside closets, clean interiors of drawer and cabinets, and clean major appliances, baseboards, etc. We even flip down bottom windows and clean the outsides of the windows as well as dust and clean blinds and shades. Glad we can be of service to you and best wishes on your home sale!

dierdre M.
07/2017
5.0
house cleaning
  + -1 more
GREAT! He was prompt and extremely thorough!
Description of Work: This gentleman was very thorough and did an excellent job. Well worth the great deal I received. I was late using the service because of my husband's illness, but the owner was very understanding and rescheduled a couple of times. He cleaned everything I wanted him in the house and did a great job on my wood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hilary H.
06/2017
5.0
house cleaning
  + -1 more
Bill was great! He was very responsive over email in preparation for the cleaning. He was punctual, professional, and did a great job. Our house looks and smells amazing!
Description of Work: We needed a whole house cleaning in preparation for moving into the home we purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob S.
06/2017
5.0
house cleaning
  + -1 more
Very well. Very professional. Did above and beyond. Impressed.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

WILLIE W.
06/2017
5.0
house cleaning
  + -1 more
great - perhaps a little too long on shower doors, maybe they were worse than I thought
Description of Work: house cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Christine A.
06/2017
5.0
house cleaning
  + -1 more
Great cleaning service, thorough and friendly...had no issues working around my schedule and my dogs!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean Team CLT
Thank you for the review and for using Clean Team CLT to meet your home cleaning needs. We appreciate your business very much! As dog owners ourselves, we deeply understand how both good pet care and home maintenance go hand in hand. On the scheduling issue, our regular clients get priority scheduling but aside from that, we are flexible in terms of meeting our new client's scheduling needs. We are open during regular business hours or by appointment in the evenings or during the weekends. We look forward to serving you again.

Kristin S.
05/2017
5.0
house cleaning
  + -1 more
They were timely, professional, very hard workers, and considering the time frame I purchased, they accomplished a lot.
Description of Work: Deep cleaning in parts of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean Team CLT
Thank you for the review and for using Clean Team CLT to meet your home cleaning needs. We appreciate your business very much! We take great pride in being dependable, friendly, hardworking, professional and trusted. We look forward to serving you again.

anshul S.
05/2017
5.0
house cleaning
  + -1 more
Bill was a very friendly man who did everything we said in the time frame. All equipment was bought and cleaning was fabulous.
Description of Work: We wanted to get general house cleaning done

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Sheryl M.
05/2017
5.0
house cleaning
  + -1 more
Wonderfully well!!! He went above and beyond my expectations.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken W.
05/2017
5.0
house cleaning
  + -1 more
Very good job, very polite, on time, asked questions.
Description of Work: Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CATHERINE C.
05/2017
5.0
house cleaning
  + -1 more
Bill is very easy to work with. He did a great job cleaning my home, including removing the animal hair on most of the furniture, and I am planning to use his services again.
Description of Work: I used the 6-hour house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Priya M.
05/2017
5.0
house cleaning
  + -1 more
Excellent work done. I am going to hire them on a regular basis.
Description of Work: I needed my house cleaned. Clean team CLT cleaned my house paying attention to details like fans and dusting every corner. They did an excellent job cleaning the bathrooms as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy R.
05/2017
5.0
house cleaning
  + -1 more
Wonderful! The man who came was awesome!
Description of Work: Whole house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Geo J.
05/2017
5.0
house cleaning
  + -1 more
Very good but can make time management effective
Description of Work: He did a very good job of cleaning my entire house in 6 hrs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

5139 Jewelflower Road, Charlotte, NC 28227

https://www.cleanteamclt.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM


Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Blind Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Window Cleaning

FAQ

Clean Team CLT is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 4:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 4:00 PM

Clean Team CLT accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Clean Team CLT offers free project estimates.
No, Clean Team CLT does not offer eco-friendly accreditations.
No, Clean Team CLT does not offer a senior discount.
Yes, Clean Team CLT offers emergency services.
Yes, Clean Team CLT offers warranties.
Clean Team CLT offers the following services: carpet and upholstery cleaning, area rug cleaning, move-out cleanings, janitorial services, commercial cleaning, special event clean up, and festival grounds cleaning
Exterior home cleaning, projects requiring more than a three ft. stepladder

Contact information

5139 Jewelflower Road, Charlotte, NC 28227

https://www.cleanteamclt.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM