Description of Work: I got the Angie's List deal, whole house painting for $1499. The actual cost was considerably more due to dry wall touch up and additional square footage. They don't subtract out the area for doors and windows when figuring wall square footage, so their square footage numbers were higher than mine. Just know that if you are planning on buying one of these deals, you are likely to end up paying extra. | |Overall, they did a pretty good job. Some of the dry wall wasn't as flat as I'd expect given the extra charges.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Tina D.
05/2014
1.0
interior painters
+ -1 more
unknown
Description of Work: We called twice for an estimate & never received a response. I guess business is so good they don't need the work.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Charlotte Painting & Carpentry, Inc.
Hello dear client! I would like to apologize to you and every client for my lack response. I got really sick on the last couple weeks and I was not able to work properly. Thank God I got a vaccine and I`m feeling better now and back to work. This is not the way that I work and sometimes things happen in life and you not prepare, that`s why I`m training a person to help me with customer service. I`m putting everything back on the tracks now and I thank everyone in advance for your patience. Thank you very much! Sam Soares Owner
Joseph P.
12/2013
5.0
house painters, woodworking
+ 0 more
Looks good. Very thorough.
Description of Work: Painted shutters and front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
FRANCES H.
11/2013
5.0
handyman service
+ -1 more
.
Description of Work: I used Charlotte Painting & Carpentry, Inc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jay H.
09/2013
5.0
house painters
+ -1 more
The work looks good.
Description of Work: I bought a Big Deal from them for exterior painting on shutters and the front door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
Yes, I recommend this pro
$223
Mary G.
08/2013
4.0
interior painters
+ -1 more
unknown
Description of Work: Sam came out and gave his estimate for my exterior painting project and I had forgotten to mention the big deal. When I emailed him about the big deal I was told that it was only valid on interior projects. So I returned the big deal to Angie's List and did not use it.
Rating Category
Rating out of 5
Yes, I recommend this pro
Jennifer R.
07/2013
3.0
interior painters
+ -1 more
It didn't
Description of Work: I contacted Sam from Charlotte paint to ask if the paint included would also apply to stain as that's what we have one our house. Sam came out to measure our house and informed us that stain is much more expensive than paint and supposedly takes a lot more. I've tried several times to contact him again regarding a refund as its just out of our price range at this time and haven't had any luck getting him to return my calls or emails. That's why I've turned to you for my refund. I appreciate your speedy reply to my request for a full refund. Thank you.
Rating Category
Rating out of 5
responsiveness
3.0
Graham W.
04/2013
5.0
interior painters
+ -1 more
See above.
Description of Work: Sam (the owner) and his colleagues did an excellent job. They moved my furniture off the walls and back, and painted most of the inside of my house one Sunday. If it was possible, I'd give him an A++ for value. Very professional. My only reservation was that there are a couple blemishes in the paint job, so if you want a perfect paint job done, maybe not be for you.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Theresa O.
04/2013
3.0
interior painters
+ -1 more
Mr. Soars was polite throughout.
Description of Work: Mr. Soares & I had a miscommunication about what would be covered by my purchase of 2 Angie's List Big Deals. I subsequently cancelled my order & requested a refund.
Rating Category
Rating out of 5
Response from Charlotte Painting & Carpentry, Inc.
Dear customer. The special that you bought on Angie`s List is for 1500sf of surface to paint or if you have 2 stories or bigger areas to paint will be extra. Both houses that you have is bigger than the special. The first house is bigger and 2 coats of paint to apply and the second house is 3800sf of surface to paint plus shutters and a lot pickets. What I did was: I charged the extra for a better paint, extra work and oversize houses. I don`t know what`s wrong with that. You can`t buy a special promotion that is less than you would like to paint and think that will be the same price.
Jennifer S.
04/2013
5.0
interior painters
+ -1 more
Great
Description of Work: Did a great job painting my downstairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Wallace R.
04/2013
1.0
interior painters
+ -1 more
unknown
Description of Work: No response to calls, phone just rings
Rating Category
Rating out of 5
Response from Charlotte Painting & Carpentry, Inc.
Dear customer, on 4/20/13 at 1:45pm I left a message on your home phone and sent an e-mail saying that I left a message and to contact me. I sent the proof of the e-mail that I sent to you to my Angie`s List account manager. Today is 4/25/13 12:51pm, I just left another message for you. I`ll keep trying to reach you... have a nice day! Sam (704) 900-3727
robert A.
04/2013
1.0
house painters
+ -1 more
Terrible, see above.
Description of Work: I saw a Deals & BuyNow deal for exterior painting for this company and was going to buy, but we were forced out of town for a family illness before we could purchase. When we had returned it had expired, and now we are very happy that we did not buy it. When we returned I e mailed this company and explained the situation and wanted to get an estimate to paint our house. I sent on 4/13/13, on 4/14/13 (which was Sunday) we got an automated reply saying that someone would contact us soon. I am not sure what they consider soon, but it has now been 5 days and not a word. How can people give them an A rating with this kind of customer service? I am going to pursue another company to get our house painted, and I would advise staying away from this company. Unbelievable.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Charlotte Painting & Carpentry, Inc.
I`m so sorry but I was getting problems with my e-mail and phone services. I explained that to the customer. We offer a quality service on everything, but sometimes things happens out of our control. All the service that I provided to my customers they wrote a very good reviews on Angie`s List, that means that I do a very good job. The point here is a problem with the technology, not my services.
William W.
04/2013
5.0
interior painters
+ -1 more
Excellent
Description of Work: Painted 2 cathedral ceilings and did a great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Mark E.
03/2013
5.0
interior painters
+ -1 more
See above.
Description of Work: Sam and his team showed up when they said they would, reviewed the areas of work prior to starting with me and completed the job in a timely fashion. The painting team was professional and courteous and performed the job well. Thank you Sam.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Interior Painting,
Exterior Painting,
Finished Carpentry and Woodworking,
Pressure Washing,
Deck Maintenance,
Handyman Services,
Unfinished Carpentry,
Siding,
Drywall,
Wallpaper Removal,
Plaster,
Cabinet Refacing and Refinishing
FAQ
Charlotte Painting & Carpentry, Inc. is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:30 PM
Tuesday: 7:00 AM - 7:30 PM
Wednesday: 7:00 AM - 7:30 PM
Thursday: 7:00 AM - 7:30 PM
Friday: 7:00 AM - 7:30 PM
Saturday: 7:00 AM - 4:00 PM
Charlotte Painting & Carpentry, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Charlotte Painting & Carpentry, Inc. offers free project estimates.
Yes, Charlotte Painting & Carpentry, Inc. offers eco-friendly accreditations.
No, Charlotte Painting & Carpentry, Inc. does not offer a senior discount.
No, Charlotte Painting & Carpentry, Inc. does not offer emergency services.
Yes, Charlotte Painting & Carpentry, Inc. offers warranties.
Charlotte Painting & Carpentry, Inc. offers the following services: Interior Painting; Exterior Painting; Carpentry Work; Drywall Repair; Pressure Washing; Wallpaper Removal; Siding Replacement; Popcorn Ceiling Removal; Cabinet Painting / Staining;