LAURA DID AN EXCELLENT JOB GIVING ME OPTIONS AND BEING A CONSULTANT/ADVISOR TO PICK OUT A STYLE AND COLORS. SHE ALSO OFFERED ASSISTANCE WITH FRAMING A MIRROR THAT WOULD GO ABOVE THE VANITY. THIS COMPANY IS VERY SERVICE-ORIENTED, AND I WOULD DEFINITELY USE THEM AGAIN.
Description of Work: I ORDERED A 2-SINK VANITY FOR MY NEW MASTER BATH.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Nicole W.
03/2004
1.0
home remodeling
+ -1 more
ONE OF THE OWNERS CAME TO MY HOME TO GIVE AN ESTIMATE ON ADDING TO OUR EXISTING KITCHEN CABINETS, (THEY ARE ONE OF THE ONLY WELLBORN DISTRIBUTORS IN THE AREA), WE HAVE WELLBORN CABINETS). WHILE HE WAS PROMPT IN GETTING HERE, I HAD TO CALL REPEATEDLY FOR AN ESTIMATE, WHICH AFTER ABOUT 5 WEEKS HE CALLED BACK AND GAVE ME ON THE PHONE. NEVER SENT A RENDITION OF WHAT THE EXPANDED KITCHEN WOULD LOOK LIKE NOR THE ESTIMATE IN WRITING, BOTH OF WHICH WERE PROMISED ON THE PHONE. IF THEY CAN'T EVEN CALL BACK AND GIVE A WRITTEN ESTIMATE, WHAT KIND OF JOB WOULD THEY DO? WE ARE GOING WITH ANOTHER CONTRACTOR.
Description of Work: RECONFIGURE AND EXPAND KITCHEN CABINETS
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$8,000
Response from CHARLOTTE CABINETS
THE CLIENT WAS LOOKING TO HAVE SOME DOORS REPLACED. THE CABINETS WERE SOLD THROUGH ANOTHER DEALER AND CLIENT WANTED CHARLOTTE CABINETS TO DO THE WORK AS A WARRANTY,(NO MONEY TO CHARLOTTE CABINETS)AND THE WARRANTY WAS A 10 YEAR WARRANTY OFFERED BY THE MANUFACTURER AND HAD EXPIRED, PLUS THE DOOR STYLE WAS NO LONGER AVAILABLE. THIS WAS CONVEYED TO CLIENT IN A TIMELY MANNER, BUT WAS NOT RECEIVED WELL BY THE CLIENT.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
Cabinet Making
FAQ
CHARLOTTE CABINETS is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
CHARLOTTE CABINETS accepts the following forms of payment: Check
Yes, CHARLOTTE CABINETS offers free project estimates.
No, CHARLOTTE CABINETS does not offer eco-friendly accreditations.
No, CHARLOTTE CABINETS does not offer a senior discount.
No, CHARLOTTE CABINETS does not offer emergency services.
No, CHARLOTTE CABINETS does not offer warranties.
CHARLOTTE CABINETS offers the following services: CABINET DESIGN SHOWROOM, DESIGN, SALES, INSTALLATION, OF FINE CUSTOM CABINETRY.
RE-FACING, OR SERVICE TO PRODUCTS NOT SOLD BY CHARLOTTE CABINETS.