CHAMPION LANDSCAPES INC

We have a wedding that will be performed in our backyard coming in late December. We had asked Bryan to come out and give us an estimate on fixing a huge drainage problem we have dealt with for the last ten years. I set up an appointment in which 15 minutes after the time Bryan was supposed to arrive he called and canceled. He asked if the next day was alright. I set that appointment and he made it that time. I went through the entire project with him, but did give him a very short time frame to get an estimate and a drawing back to me. He arrived on a Friday and I asked for an estimate and a drawing by the following Tuesday. As we went through my backyard issues and walked the property he took a few notes, no photos, but came up with a really strange plan to "cure" my drainage problem. Essentially trenching a good part of my small backyard. I knew from previous estimates that this was not the professional way to go. I'm not saying that Bryan is not a professional, I just feel he did not want to do my job. I can respect that, but he did not say anything like this. He said he would make sure he got me what I needed, did not protest the short time frame and even asked if we had a survey we could get him. I really went away with the feeling he did not think we were serious about the job. We have $15,000.00 set aside for this work. More than enough to get what we needed done. We are not rich, but we know how to manage our money. I really felt Bryan did not take us seriously at all. I still have not heard a peep from him.

The owner tells a good story but is poor in follow-up. He generally reacts to requests but otherwise will let key pieces of the contract go undone, such as regular maintenance of pine straw. The lawn-seeding was performed without adequate preparation of the topsoil, so now, of course, there are many bare patches in the lawn area due to rocky/hard soil. Several of the bushes have died, possibly due to our drought this summer, and he has replaced those as per the contract. However, we have asked for estimates on other additions to the landscape and a wall, and he has not responded.

The owner tells a good story but is poor in follow-up. He generally reacts to requests but otherwise will let key pieces of the contract go undone, such as regular maintenance of pine straw. The lawn-seeding was performed without adequate preparation of the topsoil, so now, of course, there are many bare patches in the lawn area due to rocky/hard soil. Several of the bushes have died, possibly due to our drought this summer, and he has replaced those as per the contract. However, we have asked for estimates on other additions to the landscape and a wall, and he has not responded.

I will not use this company again in the future. They did great work for me when they were here but I had a deadline. They said it would take four weeks to get to my home to do the work. Then, they were going to prolong it even longer. I called the manager and threatened to use another company. Then, they sent them out so they did not loose my business.

Gentleman showed up to do an estimate. We never heard from them again, never got an invoice and multiple phone calls were never returned.

Gentleman showed up to do an estimate. We never heard from them again, never got an invoice and multiple phone calls were never returned.

COMPANY DID GOOD WORK ON YARD PREPARATION. COULD NOT STAND FRONT YARD BEING RED CLAY AND HAD COMPANY RETURN TO SOD FRONT YARD. DID GOOD JOB LAYING SOD. FRONT YARD DID REAL WELL WITH SOD. COMPANY DID NOT KNOW HOW TO CARE FOR SOD FEEDING FERTILIZING ETC. DID NOT HAVE GOOD EXPERIENCE WITH BACK YARD, CALLED COMPANY AND THEY WERE TOO BUSY TO RETURN TO LOOK AT YARD AND GIVE RECOMMENDATIONS.