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Carolina Home Enhancements

Siding, Windows, Gutters,

About us

Cost is determined by the job.

Business highlights

16 years of trusted experience

Services we offer

Replacement windows, new construction windows, vinyl siding, cedar siding, hardie siding, interior doors, exterior doors, sun decks, enclosed screen porches, gutter protection, gutter installation, fencing, shutters, interior trim & roof replacement. James Hardie

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.645 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
4%
3
13%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 26-45 of 45 reviews

LAWRENCE S.
04/2014
5.0
siding
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carole F.
12/2012
5.0
siding
  + -1 more
It was excellent.
Description of Work: He did vinyl siding around my whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Dennis Z.
11/2012
5.0
siding, replacement windows
  + 0 more
.
Description of Work: Purchased a Big Deal for $195. Repaired and calkedsiding and windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

miguel T.
10/2012
1.0
siding
  + -1 more
.
Description of Work: We called and spoke with Scott. He did not want to do an in person estimate so my husband measured area and provided information on the phone. He told my husband a price and that he would call by the end of the day to set a service date. As of today we have never heard back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

Mark V.
05/2012
1.0
siding
  + -1 more
They never called me back.
Description of Work: I called this company because I was needing some siding work done.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Carolina Home Enhancements
Dear Member, We proudly offer free estimates. And our policy has always been that no job is too big or too small for us to respond to. We have checked and re-checked our phone records in the event that somehow the call escaped us. I couldn't find it anywhere. We even have a transcript of all missed calls sent directly to our email. I am sorry if you feel that we didn't give you the same care and attention we try to give to all of our homeowners. Just know that if you still need an estimate, we would be more than willing to come out, complete the estimate, answer all questions, and try to make it up to you. With deepest regret, Nicki, operations manager

ROBYN H.
05/2012
5.0
gutter repair, replacement windows
  + 0 more
They have done a great job. I cannot wait for everything to be completed.
Description of Work: This is for window replacement and gutter replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
05/2012
3.0
replacement windows
  + -1 more
The work he did was ok. The price was not ok.
Description of Work: I purchased a Big Deal to have window repair work done.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

victor R.
04/2012
5.0
gutter cleaning, gutter repair, handyman service, siding, replacement windows
  + 3 more
Sam and team were very responsive, price was right and I like the fact that he didn't try to convince me to replace my gutters with the gutter guard. They did a good job and I am pleased. Helps to ensure my house is in good shape.
Description of Work: Sam was very responsive in fact came back and did some more a couple of weeks after he and his team were done. The replaced and matched side that had holes or cracks in it, they caulked where there were holes, they installed gutter guard (blocks from leaves and other debri from getting into your gutters) also they cleaned out all the gutters and cleaned up or rather sprayed one where they were damage so that it matched and looked good. They also took off an old satellite dish (dish network thing) and sealed the room where the it was attached and also removed the cable associated with it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

William F.
04/2012
5.0
siding, replacement windows
  + 0 more
Scheduling was very easy and Sam called me the morning of the service to confirm the appointment time. Sam arrived as scheduled and we performed the walk around to discuss what I needed to be fixed. Sam caulked two windows, caulked gaps in wood trim all around the house, and fixed several pieces of vinyl siding that needed to be remounted and nailed down. The work was well done and Sam did not try and charge me for additional items. He was very polite and knowledgeable. I will use CHE again for my future handyman needs.
Description of Work: We purchased one of the "Big Deal" coupons from CHE to perform 2 hours of siding, and window maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Erik N.
03/2012
5.0
siding
  + -1 more
I had a wooden deck removed from my home and replaced with a stone patio. In doing so, it left some gaps in my existing vinyl siding. I began emailing the folks at Caroline Home Enhancements (including several pictures of the job) to get an estimate. Sam Moore (the owner) came to my house within a day for and game me a quick estimate. He took a sample of my siding and began looking for a match (my house is 7 years old). He called me the next day and said he found a good match and solidified his quote based upon now finding the materials. We agree he would begin the job two days later. Sam said he and his crew would arrive at my house between 8:30am and 9am. On the day of the job he called me 20 minutes prior to his scheduled arrival time to let me know he was running a few minutes late. I've never gotten a call from a contractor service if they were going to be 20 minutes late. But Sam explained that my time was a valuable as his. The job only took an hour or two and both Sam and his crew were professional, courteous, and cleaned everything up after the job. By the way, the siding he replaced is a 100% match to my existing siding. Sam and his crew did a fantastic job. My house looks great again. I would highly recommend Carolina Home Enhancements to anyone looking for vinyl siding repair and/or replacement.
Description of Work: Carolina Home Enhancements replaced vinyl siding on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Nicholas M.
03/2012
5.0
siding
  + -1 more
It was a good experience. Mr. Moore was courteous, professional, and he completed the work when promised. Even though it was a small job, he gave it attention like it was a major repair.
Description of Work: They replaced broken siding and repaired other areas of siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Marilou and Jon K.
02/2012
5.0
siding, replacement windows
  + 0 more
The overall story is in the services performed details shown above.
Description of Work: Our old windows were black metal, 31 years old, which were very difficult to get off, but they managed to get them out without causing any damage. We had all our windows replaced (13) with BF Rich windows (in business since 1957), 3 of them big picture windows. The owner of CHE (Sam Moore) was on site at all times & working along side of his employees, making sure all was done to his satisfaction (and ours). He handled & solved any problems that arose. We are pleased with the windows & the warranty we have on them. We were pleased with Mr. Moore's work ethics & finished product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Heather A.
02/2012
5.0
replacement windows
  + -1 more
Everything went very well.
Description of Work: I found CHE online via Angie's list and selected the company because of the coupon $250 for $500 toward a new window replacement. We needed our front window replaced - Sam was very professional and always punctual. Sam and his team did a great job with the installation and he even threw in an upgraded trim. We are pleased with his services and felt the price was very responible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Tony M.
02/2012
3.0
siding
  + -1 more
Please see above...
Description of Work: After my recent review (2/22/12), Sam contacted me via email to discuss why I never heard back from him. Without going into great details, Sam had a family emergency and was overwhlemed by everything. In the process, Sam forgot to come back to redo the hole in my siding. With that said, I now know the reason for the overshight and want everyone to know that I have changed my opinion about CME. If the opportunity ever comes up that I need help with my siding, I would definitely give CME another chance!!!!

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$139

LISA E.
01/2012
5.0
siding
  + -1 more
They were responsive and Sam seemed very knowledgeable. He discussed the job with me prior to arriving so that he would be prepared with any needed materials. He fixed the sagging trimwork around the garage and replaced an area where a gap had developed. He inspected the rest of the siding and nailed down areas where the siding had come loose.
Description of Work: I purchased an Angie's List Big Deal for this company to do a siding inspection and make any minor repairs. I already knew I had some repair needed, which they fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$195

Gina S.
01/2012
5.0
gutter repair, replacement windows
  + 0 more
Showed up on time did the work and leff.
Description of Work: Recaulked interior and exterior windows. Fixed gutter and recaulked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

joe L.
12/2011
5.0
siding, replacement windows, woodworking, house painters, doors
  + 3 more
The job was done well and he also gave me pointers as to keep my front door from problems in the future.
Description of Work: Repair of rotted out window sill.(outside), as well as decayed outside molding. I also had an issue with my entrance door sticking, and the frame of the door was secured to fix door. The window sill and molding was also painted to match.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Carole F.
09/2011
5.0
siding, replacement windows
  + 0 more
Sam came to my home to estimate the job and discuss various options. He had a large sample of different siding and underhang options. He explained clearly and plainly how he did a siding job and answered all my my questions clearly and politely. He arrived on time and the crew and Sam worked tirelessly for at least 10 hours per day to complete the job. He asked my preferences about details along the way. He didn't leave until I was completely happy with the job and I was!!!
Description of Work: Sam and his crew installed vinyl siding on my home. They did a great job, they were professional, curteous and very hard working. They cleaned up each day and never interfered with my life in any way. I am very happy with my experience with Sam and Carolina Home Enhancements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Ed G.
09/2011
5.0
flooring contractor
  + -1 more
This was our third time dealing with Sam and his company, I have to tell you that they are the best there is out there. The floor that was put down has totally changed the look and feel to the room. Once again from the instal contact all the way thru to the finished product Sam could not have been more professional. All our concerns were taken into account and he listened with both ears....then made some recommendations that were spot on.He has definitely got a customer for life....
Description of Work: We had a new floor put down in our great room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Ed G.
09/2011
5.0
replacement windows
  + -1 more
From my initial contact with Carolina Home Enhancements I knew they were going to be the ones who would be doing all of my home remodeling. They were polite, curtious and very informative on the phone with me and my wife. Sam the company's owner personally came to our home to look at what we needed to have done. While he was giving us the estimate for the new windows he informed us the he is personally on every job that his company preforms. this made my wife very comfortable since she knew that if the owner was on the job then the work would be done and be top quality. We were assured that we would have almost no mess from the windows......and to our surprise they just took out and placed the new windows in with almost no mess. My wife was very very happy. As a result we feel the difference already in the room and have hired Sam and his company to some other projects for us
Description of Work: We had new windows installed in our Great Room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800
    • 1
    • 2(current)

Contact information

11041 Vista Haven Dr, Charlotte, NC 28226

carolinahomeenhancements.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Siding,
Windows,
Gutters,
Finished Carpentry and Woodworking,
Decks and Porches,
Doors,
Exterior Painting,
Patios,
Roofing,
General Remodeling,
Plumbing,
Handyman Services

FAQ

Carolina Home Enhancements is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Carolina Home Enhancements accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Carolina Home Enhancements offers free project estimates.
Yes, Carolina Home Enhancements offers eco-friendly accreditations.
No, Carolina Home Enhancements does not offer a senior discount.
No, Carolina Home Enhancements does not offer emergency services.
Yes, Carolina Home Enhancements offers warranties.
Carolina Home Enhancements offers the following services: Replacement windows, new construction windows, vinyl siding, cedar siding, hardie siding, interior doors, exterior doors, sun decks, enclosed screen porches, gutter protection, gutter installation, fencing, shutters, interior trim & roof replacement. James Hardie

Contact information

11041 Vista Haven Dr, Charlotte, NC 28226

carolinahomeenhancements.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM