*Carolina Clean Carpet & Upholstery Care is a locally owned and operated company that values honesty and integrity, and stands behind our work. We specialize in a variety of eco-friendly residential cleaning services. We clean carpets and rugs, upholstery and area rugs. We also provide eco-friendly pet odor removal services as well as mattress cleaning. We have earned a solid reputation based on our business practices, and pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building long-term relationships with our clients and guarantee your satisfaction. We use the latest technology and detergents that exist in the professional carpet cleaning market. The method is the DRYMASTER Deep Clean Dry shampoo technology. The results are nothing short of SPECTACULAR. Your carpets will be dry within hours, not days, and will dry enough to walk on immediately. Contact us today!
Business highlights
18 years of trusted experience
Emergency Services Offered
Services we offer
Carpet cleaning and upholstery cleaning services as well as sanitizing services
The carpet had a sever stain left over from construction on my bathroom. He came in on time an was doubtful that he could remove the stain which was 3 ft wide and 15 ft long from the bathroom entrance to the bedroom entrance. he said he did the best he could do but said we would most likely have to replace the carpet. It took three days for the carpet to dry but afterwards there was no stain and the carpet looked brand new. What an awesome job! Price was reasonable as well.
Description of Work: Clean Carpet in Bedroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Brenda S.
10/2020
5.0
carpet cleaners
+ -1 more
They did an excellent job and were hard working. It's the owner that came and he was super responsive and scheduled the same week and did get the stains out of the couch and was extremely reasonably priced.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Peter B.
10/2020
1.0
carpet cleaners, upholstery cleaning
+ 0 more
Provider seemed to be in a bad mood and was throwing things around. Carpet in one bedroom looks exactly the same as prior to cleaning, maybe worse. The sofa and loveseat were done poorly with dirt remaining in spots. Applied cleaner on the sofa and loveseat and was carless in the application spilling chemical on the floors which required clean up after his departure. The ratings looked good, however it was the worst job I've ever paid for.
Description of Work: Clean two bedrooms, sofa and loveseat
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$200
Response from Carolina Clean Carpet & Upholstery Care
[Member Name Removed] I reviewed the job before and after with you. The carpet was heavily stained with a huge old black stain which looked like oil I said that I was sure that it wouldn’t come out I did say although the carpet had many stains it would look one hundred percent better which it did. I don’t understand your dissatisfaction with the upholstery after I completed your sofa and you inspected it and asked me to another sofa that was not included on the original estimate ? I take pride in my customer service which is in the 99 percentile of over 300 hundred total reviews I have accumulated
Kim W.
03/2020
5.0
carpet cleaners
+ -1 more
Great job!
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
cathi D.
03/2020
5.0
carpet cleaners
+ -1 more
Great carpets look brand new
Description of Work: carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Chau T.
02/2020
5.0
carpet cleaners
+ -1 more
Everything went very well. We had to reschedule to a later time and still were late by another 30 minutes and he was still happy to wait and clean our carpet.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$127
Glenn G.
02/2020
5.0
upholstery cleaning
+ -1 more
It went well. I’m very satisfied with the work John did. My sofa and loveseat have a new look.
Description of Work: Upholstery Cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Wolfgang H.
12/2019
5.0
carpet cleaners
+ -1 more
Very well. We were very satisfied with the work done.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Brianne B.
11/2019
5.0
carpet cleaners
+ -1 more
Carolina Clean did a wonderful job, very quick and efficient, with a good quality of work. The carpet was dried within 4 hours making it convenient. He also moved some furniture around for us so he could get more of the floor. Even asked for me to do a review of the job before he left to ensure he got every spot. Would definitely recommend.
Description of Work: I needed 5 bedrooms, stairs, family room and an area rug cleaned extra tough and several stains removed from raising a puppy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$247
Stephanie E.
10/2019
5.0
carpet cleaners
+ -1 more
Pretty good
Description of Work: Carpet cleaninh
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
S S.
10/2019
5.0
carpet cleaners
+ -1 more
Great job and on time.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
carla H.
09/2019
5.0
carpet cleaners
+ -1 more
I hired Carolina Clean Carpet and Upholstery Care to clean my carpets. The quality of the work and the professionalism was outstanding!! I would highly recommend them!
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth P.
09/2019
5.0
carpet cleaners
+ -1 more
He was punctual and friendly. My carpet was clean and it smelled amazing. I would highly recommend him to everyone! A+++
Description of Work: N/A
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert G.
09/2019
5.0
carpet cleaners
+ -1 more
Great job. Made sure he gave extra attention to a.couple problem spots. Good communication and on time. I will use again.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pam W.
09/2019
4.0
carpet cleaners, upholstery cleaning
+ 0 more
It was good. He was on time. He did a good job. The only bad thing was that they used a strong perfume.
Description of Work: He did a carpet and upholstery cleaning.
Rating Category
Rating out of 5
Yes, I recommend this pro
Vickie H.
09/2019
5.0
carpet cleaners
+ -1 more
It was excellent. They were timely, thorough, clean, and reasonable.
Description of Work: They cleaned the carpet in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kathi B.
09/2019
5.0
carpet cleaners, upholstery cleaning
+ 0 more
very well, he will be back to clean my carpets next 👍
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
Carolina Clean Carpet & Upholstery Care is currently rated 4.7 overall out of 5.
Sunday: 8:00 AM - 3:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Carolina Clean Carpet & Upholstery Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa