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CAROLINA'S FINEST PLUMBING INC

Plumbing, Drain Cleaning, Water Heaters,

About us

Have been in business since 1994. License number 20496. See discount for Angie's List members.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

COMMERCIAL & RESIDENTIAL PLUMBING & DRAIN CLEANING, NEW/EXISTING CONSTRUCTION, WILL DO MAIN SEWER LINE, CLEANING OF FRENCH DRAINS, SPECIALIZE IN NEW INSTALLATION/REPAIR WORK, WATER HEATERS, GAS & ELECTRIC. WATER FILTERATION SYSTEMS.

Services we don't offer

GAS LINES, SOLAR HEATERS.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.6188 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
11%
3
4%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 188 reviews

STEVE W.
02/2008
5.0
drain cleaning
  + -1 more
Company couldn't get anybody to house on Sunday but I got a call first thing Monday morning and employee was here promptly. Ricky was very cooperative did his best to make a messy job as clean as possible. Got sewer cleaned out. Have used company in the past and got the continued good service.
Description of Work: Sewer system was stopped up. Employee ran roto rotor through pipe to clean out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

MARY LYNN S.
09/2006
3.0
plumbing, water heater repair
  + 0 more
Price was $1000 more than another plumbing company. I had used this plumber extensively for the last 4 years, and I was generally satisfied with the work. However, the plumber is not punctual or readily available during emergencies. When you call the office, it just does not seem that they care.
Description of Work: Requested quote on tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0


JOAN M.
05/2006
5.0
drain cleaning
  + -1 more
Outside drain was flushed out. I asked if they had a senior discount and was told no. I told him it was on Angie's list and he said he needed a copy of it, so I printed it out. (good thing I have a printer!) He then quoted me a price of $139. He was here about 10 minutes. But when I called, they called back within 15 minutes and sent someone right out- that I appreciated.
Description of Work: I needed the outside drain unplugged.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

ELAINE Y.
12/2005
5.0
plumbing
  + -1 more
Did a good job. Was a little late than the time given to us.
Description of Work: Cut out a section of PVC pipe and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$180

STEPHANIE M.
12/2005
1.0
drain cleaning
  + -1 more
We never heard from anyone. We ended up hiring Roto Rooter.
Description of Work: Called on a Sunday morning to report clogged kitchen sink and shower. We were told someone would call us back, since this was their weekend answering service.
Rating CategoryRating out of 5

ANGELA W.
12/2005
5.0
drain cleaning
  + -1 more
THEY WERE VERY RESPONSIVE. I ASKED A LOT OF QUESTIONS AND HE COULD ANSWER EVERYTHING. HE DISCUSSED THE IMPORTANCE OF CLEANING YOUR PIPES WITHOUT CHEMICALS.
Description of Work: They cleaned out a clogged up kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

LESLIE H.
11/2005
5.0
drain cleaning
  + -1 more
THE APPOINTMENT WAS SCHEDULED FOR THE NEXT DAY. IT WASN'T AN EMERGENCY. THE PLUMBER WAS ON TIME AND I FELT VERY COMFORTABLE. THE PRICE WAS REASONABLE, ESPECIALLY AFTER MY ANGIE'S LIST DISCOUNT!
Description of Work: BATHTUB DRAIN COMPLETELY STOPPED UP. DRAIN NEEDED TO BE CLEANED OUT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

KATE N.
10/2005
5.0
drain cleaning
  + -1 more
I CALLED FIRST THING IN THE MORNING AND THEY HAD SOMEONE OUT BEFORE NOON. THEY WERE EFFICIENT, PLEASANT AND VERY FAST.
Description of Work: DRAIN CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

TARRA B.
08/2005
2.0
water heater repair
  + -1 more
I HAD CHRONIC PROBLEMS WITH MY WATER HEATER, THE PILOT KEPT GOING OUT. THEY STARTED OUT OK, BUT WHEN THEY KEPT HAVING TO COME BACK FOR THE SAME REPAIR TIME AND AGAIN, IT WAS APPARENT THAT THEY WEREN'T EVEN INVESTIGATING THE PROBLEM TO RESOLVE THE ISSUE. THEY WOULD JUST COME, RE-LIGHT THE PILOT AND LEAVE. I SPOKE WITH THE OWNER ABOUT THE PROBLEM, AND IT WAS JUST A BIG HEADACHE BECAUSE THEY DIDN'T RESOLVE IT AND FINALLY THEY JUST DIDN'T GET BACK WITH ME. I HAD TO CALL ANOTHER COMPANY TO RESOLVE THE PROBLEM.
Description of Work: THEY REPLACED MY IGNITER.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$1,050

Cee W.
07/2005
1.0
plumbing
  + -1 more
I CALLED THE DAY BEFORE TO SCHEDULE FOR TODAY. THEY GAVE ME WINDOW OF TIME WHEN THEY WOULD BE COMING. THEY DIDN'T CALL WHEN HE WAS RUNNING LATE. I CALLED AND THEY SAID "HE WILL CALL ME WHEN HE IS ON HIS WAY." NEVER CALLED, I CALLED BACK AND THEN SHE PUT ME ON HOLD AND SAID HE WENT TO ANOTHER JOB. I CANCELLED THE JOB.
Description of Work: TOILET REPAIR.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


JOHN Z.
07/2005
5.0
drain cleaning
  + -1 more
RESPONDED PROMPTLY TO OUR MINOR CRISIS. PROMPTLY PROVIDED AN ESTIMATE, TOO. AFTER OBTAINING A SECOND OPINION ON THE ESTIMATE, WE TOLD CAROLINA'S FINEST TO PROCEED. ONCE AGAIN, THEY PROMPTLY SCHEDULED THE WORK. WE WERE VERY SATISFIED WITH THE WORK. MY ONLY SUGGESTION FOR IMPROVEMENT IS THAT AN ESTIMATE SHOULD BE MORE THOROUGH, AND SHOULD CLEARLY SPELL OUT THE DISPOSAL OF PIPES, ETC.
Description of Work: DIAGNOSED CLOGGED DRAIN LINE, PROVIDED ESTIMATES FOR REPLACING A SECTION OF THE MAIN LINE, AND COMPLETED THE WORK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$700

JIM T.
05/2005
2.0
plumbing
  + -1 more
THEY WERE RESPONSIVE AND CAME WHEN THEY SAID THEY WOULD. COMPLETED THE WORK QUICKLY. WHEN THEY FIRST QUOTED THE JOB, THEY SAID THEY DID NOT HAVE TIME TO START IT THAT DAY. IT WAS PRETTY EARLY IN THE AFTERNOON, SO I THOUGHT IT WOULD TAKE A WHILE TO COMPLETE AND THE QUOTED PRICE SEEMED FAIR. WE MADE A SLIGHT CHANGE TO THE JOB, AND THEY SAID THEY WOULD BE ABLE TO GET IT DONE THAT DAY. IT TOOK THEM RIGHT AT AN HOUR, BUT THE LABOR CHARGE WAS STILL $187, ONLY $25 LESS THAN WHAT WAS QUOTED FOR THE JOB THEY WOULD NOT HAVE THE TIME TO DO. I THOUGHT THAT WAS A BIT EXCESSIVE AND MENTIONED THAT, BUT THE PLUMBER WAS NOT RESPONSIVE TO MY CONCERN. I CALLED AND EMAILED THE OWNER AND DID NOT GET A RESPONSE. AS A REPEAT CUSTOMER THAT OFTEN HAS REFERRED THIS COMPANY, I WILL NOT BE USING THEM OR REFERRING THEM IN THE FUTURE.
Description of Work: MOVED AN OUTSIDE FAUCET AND CAPPED OFF AN OLD ONE. REPLACED A DEFECTIVE FAUCET THAT THEY HAD INSTALLED A FEW YEARS AGO

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$250

JEFF S.
04/2005
5.0
plumbing
  + -1 more
ROBERT, THE PLUMBER CAME OUT RIGHT AWAY ON A SUNDAY. HE WAS VERY POLITE AND FIXED THE PROBLEM.
Description of Work: UN-CLOGGED TUB.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187.5

GLORIA M.
04/2005
5.0
plumbing
  + -1 more
TECHNICIANS WERE VERY POLITE, PROFESSIONAL. THEY SHOWED ME WHAT THE PROBLEM WAS.
Description of Work: NEEDED GARBAGE DISPOSAL UNCLOGGED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Dee H.
04/2005
4.0
water heater repair
  + -1 more
THEY CAME IN A TIMELY FASHION. I KNOW MY CALL TOOK LONGER THAN THEY EXPECTED. THEY HAD TO GO BUY A WATER HEATER, AND THEN INSTALL IT. THEY WERE VERY POLITE, AND CLEANED UP THE AREA, AND TOOK THE OLD UNIT. SEEMED A LITTLE PRICEY FOR A SMALL UNIT.
Description of Work: REPLACED 10 GAL WATERHEATER IN CRAWL SPACE.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

JEANNE D.
01/2005
5.0
plumbing
  + -1 more
VERY RESPONSIVE, KIND, CLEANED UP EVERYTHING POSSIBLE. VERY PROFESSIONAL.
Description of Work: REPAIRED BROKEN WATER PIPE AND ALSO SOME EXTRAS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

JIM T.
11/2004
5.0
plumbing
  + -1 more
CALLED CAROLINA'S FINEST AND THEY CAME OUT THE SAME DAY. ESTIMATED 2-2 1/2 HOURS TO CUT DRYWALL AND INSTALL BRACING, AND THEN TO INSTALL THE SINK. THEY FINISHED IN 1 1/2 HOURS AND IT LOOKS GREAT. DRYWALL DAMAGE TO INSTALL BRACING WAS MINIMAL AND NOT NOTICEABLE WITH THE SINK INSTALLED. THEY HAVE DONE WORK FOR ME BEFORE AND CONTINUE TO EXCEED MY EXPECTATIONS.
Description of Work: INSTALLED PEDESTAL SINK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Diane C.
11/2004
5.0
drain cleaning
  + -1 more
GOOD SERVICE, DECENT PRICE, PLEASED WITH THE SUGGESTIONS THEY MADE, THEIR ATTITUDE AND THE RESULTS.
Description of Work: CLEANED MAIN DRAIN TO SEPTIC TANK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

WENDY AND LEONARD S.
11/2004
1.0
plumbing
  + -1 more
I WOULD NOT CONSIDER THEM AGAIN! WE HAD ADDITIONAL WORK REQUIRED IN OUR HOUSE AND WE HAVE GONE WITH ANOTHER COMPANY ON ANGIE'S LIST.
Description of Work: FIRST PHONE CALL - MY HUSBAND CALLED. THE RECEPTIONIST GAVE AN IMPRESSION THAT SHE WAS NOT CONCERNED ABOUT OUR DRAINAGE PROBLEM. MY HUSBAND MADE THE APPOINTMENT, BUT LATER WAS ANNOYED AND CANCELLED APPOINTMENT. SECOND PHONE CALL - I CALLED THE PLUMBER THE FOLLOWING DAY AT MY HUSBAND'S REQUEST, TO GIVE THE COMPANY A 'SECOND CHANCE'. RECEPTIONIST WAS DISINTERESTED IN PROBLEM AND AN APPOINTMENT WAS NOT SCHEDULED. THIRD PHONE CALL - I CALLED MARK MURPHY AND TOLD MARK THAT WE HAD GOTTEN HIS COMPANY'S NAME FROM ANGIE'S LIST. I TOLD MARK ABOUT THE PRECIOUS PHONE CALLS AND LACK OF CUSTOMER SERVICE FROM HIS RECEPTIONIST. HE WAS ALSO TOLD THAT WE HAD DECLINED TO DO SERVICE WITH HIM. MARK DID NOT ACKNOWLEDGE OUR CUSTOMER SERVICE PROBLEM NOR SAY ''I'M SORRY'' OR DO ANY PROBLEM SOLVING TOWARDS IMPROVING OUR SITUATION. BOTH MY HUSBAND AND I WERE VERY DISAPPOINTED. BASICALLY MARK'S IMPRESSION TO US WAS THAT WE DID NOT MATTER AND THAT HE HAD MANY OTHER CUSTOMERS.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


NITA R.
08/2004
4.0
plumbing
  + -1 more
COURTEOUS, EFFICIENT, BUT EXPENSIVE.
Description of Work: PLUMBING.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

JIM P.
08/2004
5.0
wells
  + -1 more
WE WERE READY TO BUY TO BUY A NEW PUMP AND THEY SAID THEY COULD FIX IT. THEY DID HAVE TO COME BACK AND FIX SOMETHING, BUT THEY DIDN'T CHARGE US.
Description of Work: SUMP PUMP REPAIR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

RAYNETTE C.
07/2004
5.0
plumbing
  + -1 more
HORACE WAS VERY PROFESSIONAL AND PLEASANT AND SEEMED TO BE VERY KNOWLEDGEABLE.
Description of Work: THEY CHECKED MY ICE MAKER LINE AND REPLACED AN END VALVE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

TRACEY K.
07/2004
5.0
drain cleaning
  + -1 more
THEY WERE PROMPT, QUICK AND COURTEOUS.
Description of Work: THEY SNAKED MY DRAINS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

VICKI D.
03/2004
3.0
plumbing
  + -1 more
THEY SHOWED UP 8 HOURS LATE AND HAD TO COME BACK TWICE TO GET THE PROBLEM FINALLY CORRECTED.
Description of Work: THEY FIXED SOME PLUMBING UNDER THE KITCHEN SINK.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

$200

LYNNE H.
02/2004
4.0
drain cleaning
  + -1 more
FROM THE TIME I CALLED THE COMPANY TO THE TIME THE PLUMBER ARRIVED, IT WAS LESS THAN 90 MINUTES! HE WAS VERY POLITE, BUT A) TOOK 2 PERSONAL PHONE CALLS WHILE ON SITE (<30 MINUTES), B)REQUESTED A TOWEL TO SET HIS EQUIPMENT ON (RATHER THAN BRINGING HIS OWN TARP/COVER) AND C) NEEDED TO BE ASKED TO COMPLETELY CLEAR THE DRAIN NEAR THE TOP. IN THE BIG PICTURE, THESE ARE SMALL THINGS, BUT THAT'S WHY I RATED HIM 'B', RATHER THAN AN 'A'. I FAILED TO MENTION THAT I WAS AN ANGIE'S LIST MEMBER AND TO ASK FOR THE ANGIE'S LIST SERVICE DISCOUNT. WORK IS ONLY GUARANTEED FOR 90 DAYS.
Description of Work: OPENED UP A SLOW-DRAINING SHOWER DRAIN.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

5821 ORR RD, Charlotte, NC 28213

www.carolinasfinestplumbing.com

Service hours

Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Appliance Repair,
Drain Pipe Installation,
Wells and Pumps,
Water Filtration and Softening

FAQ

CAROLINA'S FINEST PLUMBING INC is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 AM

Wednesday: 8:00 AM - 5:00 AM

Thursday: 8:00 AM - 5:00 AM

Friday: 8:00 AM - 5:00 AM

CAROLINA'S FINEST PLUMBING INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, CAROLINA'S FINEST PLUMBING INC offers free project estimates.
No, CAROLINA'S FINEST PLUMBING INC does not offer eco-friendly accreditations.
No, CAROLINA'S FINEST PLUMBING INC does not offer a senior discount.
Yes, CAROLINA'S FINEST PLUMBING INC offers emergency services.
Yes, CAROLINA'S FINEST PLUMBING INC offers warranties.
CAROLINA'S FINEST PLUMBING INC offers the following services: COMMERCIAL & RESIDENTIAL PLUMBING & DRAIN CLEANING, NEW/EXISTING CONSTRUCTION, WILL DO MAIN SEWER LINE, CLEANING OF FRENCH DRAINS, SPECIALIZE IN NEW INSTALLATION/REPAIR WORK, WATER HEATERS, GAS & ELECTRIC. WATER FILTERATION SYSTEMS.
GAS LINES, SOLAR HEATERS.

Contact information

5821 ORR RD, Charlotte, NC 28213

www.carolinasfinestplumbing.com

Service hours

Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM