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Butler Service Inc

Heating and Air Conditioning, Air Duct Cleaning

About us

Family owned.

Business highlights

67 years of trusted experience

Services we offer

Sell, install and service all types of heating & AC units, duct cleaning & installation of gas logs.

Reviews

4.610 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.5
responsiveness
4.3
punctuality
4.3
Showing 1-10 of 10 reviews

Patti R.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Elizabeth D.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have used Butler for 35 years. It's family owned, friendly and dedicated to their customers.
Rating CategoryRating out of 5

sandra L.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: perfect and quick I had a leaking 30 year old water heater to replace |butler takes care of heating & air for me too

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Michael C.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
Butler is a family owned and operated company that is been providing great service to my family for years. They are very responsive, very helpful and honest. I would not hesitate to use Butler again.
Description of Work: Service technician diagnosed problem with Air Conditioning and replaced capacitator. Technician also checked additional unit and provided service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Peter B.
04/2010
5.0
heating & air conditioning/hvac
  + -1 more
Everything went very well. We called in the morning and had service later that day. Don came out and fixed the problem. He was very knowledgable, efficient and friendly. Their prices are very fair and their customer service is unbeatable. I would recommend them to anyone.
Description of Work: We had our air condition serviced because it was not cooling. The problem was diagnosed right away. We had our unit inspected to make sure there were no other problems and a couple of pounds of freon added. We have COLD air now!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN & SARAI S.
02/2009
5.0
heating & air conditioning/hvac
  + -1 more
Butler Service has been servicing my house since long before I moved into it. I have an A/C unit that was about 30 years old, and instead of just replacing it they very inexpensively repaired it until it just wasn't able to work any more, and then they found a very inexpensive replacement unit that was cheaper than most places discount units. And they were able to fix my old heater for many years, and then again found me a cheap replacement.
Description of Work: We hired Butler Service Incorporated to fix our air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

MARIE S.
02/2006
1.0
heating & air conditioning/hvac
  + -1 more
The work was not done properly. There was a bad freon leak. We had to have carpets replaced and had to pay over 7000 dollars to remedy the problem. They will not return phone calls, and they finally admitted that they aren't familiar with the system they were trying to install.
Description of Work: They tried to replace an Apollo heating and a/c system.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,500

JOHN & SARAI S.
01/2004
5.0
heating & air conditioning/hvac
  + -1 more
WE HAD A VERY OLD SYSTEM AND INSTEAD OF JUST TELLING US TO GET A NEW ONE, THEY DID WHAT THEY COULD TO REPAIR IT.
Description of Work: THEY REPAIRED FURNACE AND A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$180

GREG A.
02/1998
5.0
heating & air conditioning/hvac
  + -1 more
THEY CHECKED MY FURNACE TO SEE IF IT NEEDED ANYTHING. FAMILY OWNED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/1998
5.0
heating & air conditioning/hvac
  + -1 more
THEY DO A WINTER SERVICE CHECK ON THE HEATING SYSTEM.. THEY SEEM LIKE FAMILY BECAUSE I'VE SPOKEN TO MRS. BUTLER ON THE PHONE FOR YEARS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    4024 Old Pineville Rd, Charlotte, NC 28217


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning

    FAQ

    Butler Service Inc is currently rated 4.6 overall out of 5.
    No, Butler Service Inc does not offer free project estimates.
    No, Butler Service Inc does not offer eco-friendly accreditations.
    No, Butler Service Inc does not offer a senior discount.
    No, Butler Service Inc does not offer emergency services.
    No, Butler Service Inc does not offer warranties.
    Butler Service Inc offers the following services: Sell, install and service all types of heating & AC units, duct cleaning & installation of gas logs.

    Contact information

    4024 Old Pineville Rd, Charlotte, NC 28217