Reviews
4.63 Reviews
Showing 1-3 of 3 reviews
REBECCA S.
04/2024
heating & air conditioning/hvac
 + -1 moreThis was the WORST communication and customer service I have ever experienced! We received a call at 8:00 am on Friday morning April 19th and were told that a technician would be out between 8:00 and noon to fix our clogged kitchen drain. When no one had showed up by 12:30, it took me THREE phone calls to finally be told definitively that the technician assigned to us had called in sick and that WITHOUT INFORMING US they had ARBITRARILY assigned us to April 20th from 9:00 to 1:00. Imagine how frustrated we were after having sat here all morning long for nothing!!! When I complained to the woman I spoke with she said that she would be reporting this issue to "quality control" and that either she or her boss would be getting right back to me "shortly." THAT CALL NEVER HAPPENED!!! Do not book with these folks if you expect them to honor their word about when they will be showing up!!!! That is, of course, unless you have nothing better to do than sit around for hours on end waiting for NOBODY to show up!
Description of Work: Unclog a kitchen drain
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JOHN & BETTY LYNN L.
02/2022
heating & air conditioning/hvac
 + -1 moreThey were prompt, professional, they do the work and they get the job done.
Description of Work: They checked on the furnace and on the spring time they checked the air conditioning unit.
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Yes, I recommend this pro
Carolyn J.
10/2019
heating & air conditioning/hvac
 + -1 moreIt's very good, they are on time and they did a good job.
Description of Work: They did a semi annual maintenance.
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Yes, I recommend this pro
Contact information
Charlotte, NC 28203
Licensing
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Service Categories
Heating and Air Conditioning
FAQ
Brothers Heating Cooling is currently rated 4.6 overall out of 5.
No, Brothers Heating Cooling does not offer free project estimates.
No, Brothers Heating Cooling does not offer eco-friendly accreditations.
No, Brothers Heating Cooling does not offer a senior discount.
No, Brothers Heating Cooling does not offer emergency services.
No, Brothers Heating Cooling does not offer warranties.
Contact information
Charlotte, NC 28203