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BOWEN AIR

Heating and Air Conditioning, Gas Logs, Fireplaces,

About us

NO TRAVEL CHARGES.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

COMPLETE HEATING & A/C SALES, SERVICE, & INSTALLATION. REAL ESTATE INSPECTIONS. GAS APPLIANCE SERVICE & INSTALLATION.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.017 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
18%
3
0%
2
12%
1
12%


Rating CategoryRating out of 5
quality
3.9
value
4.3
professionalism
4.2
responsiveness
4.2
punctuality
4.4
Showing 1-17 of 17 reviews

Marlo S.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Phil Bowen found a wiring issue created by another provider (note: I had already had 2 other techs at the house and they couldn't figure out). I felt like the service was fairly priced and he was at my house within a day of my first call(very punctual). I would certainly use them again -
Description of Work: Fixed wiring issue from a different tech

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Linda D.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were on time and very professional. Would definitely use Bowen again!
Description of Work: Repaired our AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mike H.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Just like he promised.
Description of Work: I finally bit the bullet and put in a new unit. Bowen air kept me going for years with a 40 year old AC, always telling me I need to update. The new unit is wonderful, if it says 75 on the dial, it's 75. I probably got the unit for 1/2 of what the big guys would have hit me for. The owner is a part time teacher now at CPCC and one of the nicest folks I've ever met.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

MARY A.
10/2007
2.0
heating & air conditioning/hvac
  + -1 more
Mr. Bowen was very prompt and seemed very helpful. We were initially satisfied since we were eager to have heat and the new gas pack provided that. In 2007, while still under warranty Mr. Bowen came and added coolant several times due to a leaking part while he waited for a replacement part. The last time that he came he said that he would pick up the part and get back with us. Over a period of six weeks he did not return our calls to his cell or business phones. We called another heating and air business. The owner found a couple of things not installed according to code. His assistant called the inspection office (we could hear the conversation) and found that it had never been inspected. He called the source of parts for the machine and found that Mr. Bowen had indeed picked up the part on September 7 and it had been covered by the warranty. When he called Mr. Bowen, Mr. Bowen said that he had the part and that it could be picked up from him if we wanted to do that.
Description of Work: In late 2003, Mr. Bowen installed a new gas pack at our home in Dec. 2003 after finding that the part needed to repair the older gas pack was no longer being manufactured. We purchased an Energy Savings Agreement, the latest being in August 2006, which provided for two inspections/year.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$2,700

02/2007
2.0
heating & air conditioning/hvac
  + -1 more
We were not too impressed with the overall job that these guys did for us. Don't get us wrong, they were very kind and answered any questions we had for them about the job, but they just had to come back out a couple of times to fix some problems with the job they did. We did shop around and had a couple of other estimates but we found these guys to be the best in that category.
Description of Work: Bowen Air installed a new 65,000 BTU gas furnace in our home totaling around 1,800 square foot of space. Unfortunately, we had to have them come back out after the job was completed to fix a gas leak in the furnace.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$3,600

MELINA T.
02/2007
1.0
fireplaces, gas logs
  + 0 more
We were so upset by the time this job was completed. We were told by this company that inspected our fireplace that we could not have the gas logs. They said that our mantle was not compatible with the gas logs. We felt that we were treated very badly. The gentleman actually became argumentative and short. My mother has the same kind of mantle and she has gas logs. We finally were able to convince them to install the logs. Their price was not the best quote we had received. They were supposed to come back the next day to do the work but they called and had to reschedule. We definitely do not feel that they were very professional.
Description of Work: Bowen Air installed new un-vented gas logs to our existing fireplace in our living room.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

02/2007
5.0
heating & air conditioning/hvac
  + -1 more
One of the workers was a bit abrupt, but besides that, they were friendly and professional. We had a couple of minor issues after the new unit was installed, but they promptly came out to fix them, and we have not had any problems since. We were very pleased with the work that was done.
Description of Work: They removed our old heating and air conditioning unit and replaced it with a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WARREN G.
02/2007
5.0
gas leak repair
  + -1 more
We are very happy with their service. They were able to do all the work with no problems at all. We use our grill honestly three times a week and there has never been a gas leak. I think I paid around $500 give or take which I thought it was reasonable for the job.
Description of Work: Bowen Air installed a gas line on my deck for our gas grill. They ran the line from under our house up to the second level on our deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

02/2007
4.0
fireplaces
  + -1 more
I though that they did a good job. It was only an hours worth of work and there was not too much to do. But overall the company is good and dependable. I would have them come to my house and refer them to other people as well. They really make sure to be personable when they are there for a short time. But that makes a lasting impression.
Description of Work: We only needed new logs placed into our gas fireplace. Our home is about 4000 square feet and the fireplace is located in the main living room. The old logs were worn out.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

JANIE P.
02/2007
4.0
gas logs
  + -1 more
I was very pleased with their work. They did an excellent job. I would call them again in a heartbeat. They are reasonably priced beating all the other companies that I had quoted by $50 or $60. I just want to say that for the grading of their service, I am using my grading system and I do not give out very many A s. I would recommend them to others.
Description of Work: Bowen Air installed gas logs for me. I had purchased the gas logs myself and just had Bowen Air put them in.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

02/2007
5.0
heating & air conditioning/hvac
  + -1 more
We were referred by a friend after having difficulty getting anybody to even show up to our house. It is very hard to find technicians available in this area, let alone good ones. I honestly love that gas furnace he got for us. It works wonderful. I don't miss having oil delivered at all. It has ran perfect since day one. I plan to refer them to others.
Description of Work: Bowen Air removed our old oil/electric furnace, and a gas system was installed in its place. We have a mid-sized suburban style home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

02/2007
1.0
fireplaces, plumbing
  + 0 more
This company did a terrible job. We had such a bad gas leak that our house might as well just blew up. We were very lucky that it did not. I had to have them come back two times and still the work was not done correctly. I would not recommend this company to anyone because they are not trustworthy. They do not do good work at all.
Description of Work: We needed the gas log to be installed as well as the seals to be put around the pipe for our gas fireplace.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$600

12/2006
5.0
gas logs
  + -1 more
Bowen Air installed our new gas log in just a matter of hours. The new log looks really nice and is working well too. They did a great job and we enjoyed using them to help us. They are a really nice company with knowledgeable and friendly staff.
Description of Work: Bowen Air installed a new gas log in our gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$530

12/2006
4.0
ceiling fans, electrician
  + 0 more
We thought he did a good job getting the new vent in. We have brand new granite countertops and we were concerned about possible damage while installing it. It did take him a while to do the work but he did get it to fit in. I am however not sure it works that well. It could just be the product not the installer at fault, but it does work.
Description of Work: We had them install a new down draft vent for our stove which is located in an island.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Tom S.
03/2006
5.0
heating & air conditioning/hvac
  + -1 more
The above charge doesn't include a 69 dollar service charge. I liked that the owner came out. He was honest and knowledgeable and the price was very good.
Description of Work: Fixed indoor blower motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

PAUL S.
07/2004
5.0
heating & air conditioning/hvac
  + -1 more
PHIL HAS WORKED ON THE A/C AT MY RENTAL PROPERTY SEVERAL TIMES. HE IS PROMPT, EFFICIENT AND HONEST.
Description of Work: FIXED STOPPED UP DRAINAGE HOSE IN A/C AND PROBLEM THAT HAD SHUT DOWN THE COMPRESSOR. ADVISED ME ON DIFFERENT TYPE OF FILTER TO USE AND TO CHANGE THEM MORE OFTEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

JAMES P.
03/2004
5.0
heating & air conditioning/hvac
  + -1 more
PHILLIP IS PROMPT, PROFESSIONAL AND MOST IMPORTANTLY, VERY HONEST! BEING THE SOLE OWNER AND OPERATOR OF HIS BUSINESS, HE WILL GO OUT OF HIS WAY TO SERVICE YOU AND GET YOUR FUTURE REFERRALS.
Description of Work: CLEANED AND SERVICED HVAC UNIT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

    Contact information

    1333 MONTFORD DR, Charlotte, NC 28209


    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Gas Logs,
    Fireplaces,
    Natural Gas Lines,
    Ceiling Fans,
    Plumbing,
    Electrical,
    Home inspection,
    Appliance Repair

    FAQ

    BOWEN AIR is currently rated 4 overall out of 5.
    BOWEN AIR accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, BOWEN AIR offers free project estimates.
    No, BOWEN AIR does not offer eco-friendly accreditations.
    No, BOWEN AIR does not offer a senior discount.
    Yes, BOWEN AIR offers emergency services.
    No, BOWEN AIR does not offer warranties.
    BOWEN AIR offers the following services: COMPLETE HEATING & A/C SALES, SERVICE, & INSTALLATION. REAL ESTATE INSPECTIONS. GAS APPLIANCE SERVICE & INSTALLATION.

    Contact information

    1333 MONTFORD DR, Charlotte, NC 28209