Bliss Plumbing

February 24th I received a THREATENING text message from Joel Bliss the owner of bliss plumbing. He threaten myself, my family and my home with scared tactics and foreclosure with no proof of anything he mentioned in the text message. He took the lies that his employers told him and threatened me. He didn’t call to inquire about the problem or help find a solution. His scared tactics worked, I had an anxiety attack and had to contact my the VA. Once i was able to calm down, I contact Joel, explained everything and sent him proof of everything and his attitude and tone change. Background My pipes burst in my first home in December and this was my first time experiencing significant damage to my home. I contact bliss plumping and everything was going good in the beginning. Everything time i received a check from the insurance, I cashed it and then paid Bliss IMMEDIATELY. What i didn’t know, if a check is over a certain amount (i believe $7400) it must be endorsed by the mortgage company. So the very last payment took longer than normal. I tried explaining everything to Tye and jackie regarding the last check and they became frustrated because it was taking so long. Every bit of information I got, I passed along to them. The mortgage required information from bliss plumbing and at first bliss didn’t want to provided but eventually did. Tye an jackie decide to contact my mortgage company without my knowledge or a “information of release” on file violating my privacy despite me forwarding all email and letting them talk to the lost an prevention department and the adjuster. It became so over whelming because they started to call me everyday from different numbers. I tried my best to communicate through email while i was on the phone for over 2 hours with the mortgage company trying to get them paid. Despite my account being 90% paid they was no longer trying to work with me. I always paid on time when insurance check came in, i communicated every detail because this was my first time experiencing damage to my home so i never held on to any money and followed all the steps given to me by the insurance company. I wish i never picked this company to help me with my home.

The price was high. Puntuality and responsivveness is good. The plumber that came was good. The company gives you a run around. I will not recommend them as they are unreliable.

Amazing work. Will definitely be using for any future plumbing needs. Knowledgeable and honest. Thank you, Joel!

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Great! They installed a new tankless water heater in one day, It looks great and is running well. We are very pleased.

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Joel, Jim and Brandon are great to work with. I was onsite for the repairs and am impressed with their knowledge and skills. The crawl space was tight and they managed to get all of the work completed on time. I will be hiring them for additional work on this property and have used them many times in the past, all with a positive experience.

I first contacted Bliss Plumbing via email approximately 10 days ago. Joel immediately responded to my inquiry with a detailed quote for the plumbing service I requested. Upon review of the quote, I realized that I had mistakingly left out some information and requested a revised quote. Joel again promptly responded with a fair and competitive quote. Unfortunately, I did not see this revised quote for several days as I was using a new email provider and was not yet familiar with the format showing when a "new" reply was attached to an existing email. Fortunately, Joel diligently followed up (in a new, separate email) a few days later and inquired as to whether I had received the quote. Once I "found" the revised quote I contacted him immediately with yet another change in services. Joel was again very patient and gracious in accomodating us with these updates and another new quote. I should also note that my husband had some questions regarding this project that I was unable to articulate, so Joel took quite a bit of time on Friday- after business hours- to take his call and address all of his questions and concerns. Also, since I had previously contacted him, Joel had saved a place for us on his schedule. We are excited that he and Brandon will be coming out this morning to work on our bathroom and I am looking forward to updating this review upon completion of the project. quote