Bill Truitt Wood Works Inc

We went on a Dilworth Tour of Homes many years ago and one home had the most lovely award-winning cabinets. I decided to use this company because I was willing to pay top dollar for what I thought was the best cabinet maker in town. Boy was I wrong! We had inset cabinets built and the woodwork is fine but the paint job is horrific. After install, they said my other contractors had damaged the paint. They did come in an perform a light spray but the paint job is the worst I've ever seen. We basically have been in the home less than 2 years and the paint is chipping everywhere. The owner had the nerve to say well a busy home with lots of activity and kids will cause some wear and tear. Later we found out Bill Truitt doesn't even own the company any more. Obviously the new owner doesn't have standards We are empty nesters! Only 2 people live in this house and we don't even cook very much. They did come to touch up a few times but basically the paint chips off all the time and my very expense kitchen cabinets look horrible. Also, I have one cabinet that smells so bad that I can't even use the glasses in there. I am VERY disappointed. Eventually (when we have a lot of money) we will have to hire another company to completely repaint them. Do NOT use this company!

He came out promptly and gave an estimate promptly and then went downhill from there. His estimate for the back hall bench was too high, but we asked him to do the bathroom cabinet. He responded by saying if we weren't doing both projects he didn't want to be bothered, and would get back to me when he felt like it, trying to intimidate me. Needless to say, his emails were rude and he never got back to us. At that point, we wouldn't have given him our business anyway. Just thought potential customers should be warned that he starts off friendly enough, but he turns into a "holier than thou" jerk. STAY AWAY!!!

Excellent, excellent wood worker. I think he could do anything. Truly, absolute top of the line quality. He was fantastic. He made the entire cabinet box and doors (all solid oak). He let me check the boards he used before he made the cabinets and get the color I wanted (stain). He also furnished and installed the countertops. There was one mismeasurement and a drawer wouldn't open. He was out within two hours at my house apologizing and came up with a solution to take care of the problem. I think the problem was with the specs on the slide-in oven and his solution, I think, was even prettier than the original plan. The price included everything but electrical and plumbing.