I've got nothing but perfect ratings for that. They are outstanding all around. I have used them numerous times. They fixed, repaired and replaced in the last 5 years. He has done everything for our entire house. There are cheaper people out there but there's no one else that we would trust more. I would probably never use anyone else.
Description of Work: They came in and repaired my whole house humidifier. Before that, they installed the humidifier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Darren S.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
This company is owned by a man named Billy who may be the nicest, most honest person I've ever met. He is prompt, professional fair, dynamic and knows everything there is to know about heating and cooling. He has a very client focused attitude that is refreshing. He told me that he may not be the least expensive company you can find (I thought his pricing was fair), he pays his workers well (two of which are single fathers) and believes in being as fair an employer as a business operator. At this stage, he has basically replaced our house's two HVAC systems and has serviced them annually. He is a perfectionist, which is reflected in his final work product. I am undoubtedly a very picky customer and can tell you with 100% certainty that Billy and his company are the best game in town. They do all types of jobs from the smallest fix (ie: they fixed our broken thermostat), to large commercial installations.
Description of Work: This excellent provider relocated my entire heat / cooling unit from my basement into my crawl space in order to make more useable room in my basement and, in the process, replaced all of the old aluminum HVAC ducts (which were inefficient and dirty) from my basement and crawl area with new, insulated flex ducts. They managed to install the new cooling pipes and duct work in a way that kept them fairly well concealed / clean looking. Two years ago they installed a separate HVAC unit in the crawl space of my 2nd floor in order to have separate units / thermostats for each floor.
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Service Categories
Heating and Air Conditioning
FAQ
BB&T Refrigeration, Inc is currently rated 5 overall out of 5.
No, BB&T Refrigeration, Inc does not offer free project estimates.
No, BB&T Refrigeration, Inc does not offer eco-friendly accreditations.
No, BB&T Refrigeration, Inc does not offer a senior discount.
No, BB&T Refrigeration, Inc does not offer emergency services.
No, BB&T Refrigeration, Inc does not offer warranties.